Intex Mobile / Intex Technologies — Regarding very poor customer care service

Address:	Gurdaspur, Punjab, 143521
Website:	www.intex.in

I purchased new mobile Aqua Power Plus. After 2 months there was a problem with the back camera. I submitted my mobile in service centre Gurdaspur in second week of October and they told me to come after a week. When i reached there after a week they told me to come on next week. I went there on 20th day but my mobile was not repaired yet. I asked the reason. They blamed the company saying that the company has not sent them the part of mobile. They replaced that part with the damaged mobile in front of me. I came home with the mobile. I plugged in the charger. Instead of charging its battery started draining. I went again to the service centre and till now my mobile is not repaired. Everytime when i asked them they said that the company is not sending them particular parts of mobile and they are unable to repair it without these.So where is the fault in company or service centre. I am completely fed up. I am unable to go again and again to the service centre. I think my mobile costs less than the petrol that i have wasted for going to the service centre.