Intex Mobile / Intex Technologies — replacement of old battery with a new one

Address:760001

I have purchased the intex aqua power hd handset during 2015. The battery of the set was damaged. Accordingly i have given the handset for replacement of the old one with a new battery on 26/06/2017 to the intex service centre m/s - rashmi electronics and computers, room no.19, bam complex, gandhi nagar, main road, berhampur-760001 vide job sheet no.[protected] dt.26/06/2017, but till date the problem has not been resolved. On inquiry, it is told that the new battery is not available. Please resolve my problem at the earliest possible.
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Intex Technologies customer support has been notified about the posted complaint.
Aug 30, 2017
mohdsuhail's response
My Phone is not recived
Aug 30, 2017
mohdsuhail's response
My phone is not received have a long time
Aug 31, 2017
tabrez.tamkeen's response
TV is dead
Sep 01, 2017
tabrez.tamkeen's response
Purchased TV on 13/02/2017 from A.S.Interprises Shaheen Bagh Ability Fazal Enclave Delhi -110025. It is definitely worked very good only for about six months. Now it is dead. Please help
Sep 04, 2017
Updated by pkp.5863
I have not received any information regarding resolving my complaint till date though the complaint was done on 01/09/2017.
Sep 11, 2017
Updated by pkp.5863
I am sorry to note that, even after complaining to the Intex consumer complaints since 1st. September, neither any information nor the battery was replaced. (Job Sheet No. [protected]). I once again request for early settlement of my complaint.
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Comments

Purchased TV on 13/02/2017 from A.S.Interprises Shaheen Baghdad Delhi -110025. It is definitely now. Please help

Intex Technologies Customer Care's response, Sep 5, 2017
Verified Support
Hi Tabrez, We apologize for the inconvenience. Kindly share your job sheet number and allow us to look into the matter and do the needful.

Regards | Team Intex
Mobile phone is not receive hava a long time
Hi, We apologize for the inconvenience. We’re checking this with the service team and the needful will be done for you at the earliest. Kindly allow us 24-48 hours and we'll get back to you. Please wait.

Regards | Team Intex
@pkp.5863

We're extending the required support for your handset to the service centre. The handset will be repaired and made available for you in 5-6 working days. Please wait and we'll notify you accordingly.

Regards | Team Intex
@pkp.5863

Kindly visit the service centre by Wednesday, 13th Sep'17 and collect the handset.
Do reach out to us if you need any further assistance.

Regards | Team Intex

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