[Resolved] Intex Mobile / Intex Technologies — rude behaviour of sales manager

rvarunkumar

from Hyderabad, Telangana

Address:

New Delhi, Delhi

I booked a battery for intex aqua wing on 18-06-17 in intex service centre in guntur upto now they did not provide after taking advance amount and they gave the srinivas, sales manager, vijayawada who is a worst fellow did not know how to talk with the customers and did not lift the phonecalls and he was such a person who is very much unfit for his job and today i called 150 times but he is not answering any of the call everyday like this only happening i am feeling mental tension with this bloody manager.. Plz. Forward this to company... Worst company in the world... Dont buy the products of this.. Service is very poor

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Aug 28, 2017

Complaint marked as Resolved

nice support from intex customer care...arun

Intex Technologies customer support has been notified about the posted complaint.

Aug 23, 2017

Updated by rvarunkumar my jobsheet number is[protected]T001

Aug 26, 2017

Updated by rvarunkumar when u will solve my problem and send to me battery i ordered...arun

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Comments

Intex Technologies Customer Care

from New Delhi, Delhi

Verified Support

Hi Varun, We apologize for the inconvenience. We would like to check this for you. Kindly share your job sheet number and allow us to look into the matter and do the needful.

Regards | Team Intex

rvarunkumar's [Complaint's author] reply, Aug 23, 2017

my job sheet number 707086348001T001

Intex Technologies Customer Care's response, Aug 23, 2017

Verified Support

We’re checking this with the service team and the needful will be done for you at the earliest. Please wait.

Regards | Team Intex

Intex Technologies Customer Care

from New Delhi, Delhi

Verified Support

Hi Varun, The battery will be available at the service centre by Friday, 1st Sep'17.
Kindly check with the service centre on Friday and collect the battery.

Regards | Team Intex

rvarunkumar's [Complaint's author] reply, Aug 28, 2017

sir anyway thank u for sending battery but i was vexed with the behaviour of your SALES MANAGER MR.SRINIVAS AND INTEX SERVICE CENTRE IN GUNTUR SHUBHAM COMMUNICATIONS staff MR.GANESH . I went to some other place and bought a battery which suits this...i will contact u whenever i need another battery...thanking u...arun

[email protected]

from Chennai, Tamil Nadu

Hi,
This is chandan. I am customer of Intex. I have Intex music system model 5600. On Saturday i went to your Gurgoan Service center to repaire of my Music system. But they are not able to accept my music system for repair They says that this is very old model and company has not provide the spare part of this model. Then i talk to your Service manager Mr. Nitya Nand Singh and he is says same word.

There is no manner to Service center employee and Service Manager to how to talk with customer.

I think this very bad experience in my life to purchase Intex Product. In future i am not going to purchase any product of Intex and the same not recommend to other.

Intex Technologies Customer Care's response, Sep 27, 2017

Verified Support

Hi Chandan, We're sorry for the unpleasant experience. Kindly register your complaint at the service centre and share the job sheet number with us.
We'll get the needful done for your product.

Regards | Team Intex