[Resolved]  Intex Mobile / Intex Technologies — servicing of mobile and replacement of battery

Address:

Gandhinagar, Gujarat

Sir, i am having intex cloud jewel mobile, battery is not holding< i want to replacement of battery but till now i have visited your service center in delhi munirika, gurgaon and lastely in ahmedabad (Intex service care, a-40, lbs rd, india colony, ahmedabad) on 10 aug 18. Delhi and gurgaon service center have told me to confirm after 10 days but 10 to 15 days also not able to provide. I am having transferable job presently i am in gandhinagar, gujrat, then i have contacted intex service care ahmedabad but he is saying that mobile have problem of switching on button also, i will repair and replace the battery but no guaranty/warranty. When i asked that you are giving me new battery then you should give me at least six month warranty, then he told that it is company policy that do not give more than one weak warranty. Sir, please clarify and help me make my mobile serviceable, till now i have purchased three intex mobile. Now i am in doubt that this will happen with all the intex mobile and this type of problem will lead to wrong impression/message to exiting/ new customer. Thanks