Intex Mobile — Mentaly harassment of intex customer | |||
Please help me sir, I purchased a intex aqua style pro for rupees 7000 after two month it messing with a lot of hang out problems still I was using that because I heard a lot of bad reviews of service center. However when mobile phone screen went out and phone was under warranty so I visited service center of Ghaziabad named "Goel Service cennter" on August 7 2015. My Job Sheet number is[protected]T001 under customer Name Anurag Srivastava. Now since last two month whenever I trying to get my phone they are saying not repaired yet. when I spoke with customer care @[protected] they told me phone returned without repair and service center supposed to provide me another same phone. Very first thing service center guys also not informing me correct reason why phone not repaired yet and service center guys are ready fight without any reason and offering to take a damaged phone. Now my friend told me to write a mail to you. I am also going to file a case against Intex at consumer court but again I am a office going men I don't have too much time to do all these things. Please tell me what I need to do? Was this information helpful? | |||
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Intex Technologies customer support has been notified about the posted complaint. | |||
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A 61, Okhla Industrial Area, Phase - II, Delhi, Delhi, India - 110020
My Job Sheet number is[protected]T001 under customer Name Anurag Srivastava. Now since last two month whenever I trying to get my phone they are saying not repaired yet. when I spoke with customer care @[protected] they told me phone returned without repair and service center supposed to provide me another same phone. Very first thing service center guys also not informing me correct reason why phone not repaired yet and service center guys are ready fight without any reason and offering to take a damaged phone. Now my friend told me to write a mail to you. I am also going to file a case against Intex at consumer court but again I am a office going men I don't have too much time to do all these things.
Please tell me what I need to do?
Guys please beware of Intex that is a technology to play with indian citizens. Do not play and entertain any product of Intext even if they are giving you free of cost.