| Address: | Ghaziabad, Uttar Pradesh |
I have given my Intex Aqua HD 5.0 for repair on 27 th August at Intex Ghaziabad Service center Intex Mobile Service Center – Hotel Metro, Ghaziabad.
GOEL COMMUNICATION
Address: Hotel Metro, Shop No. 2, Oppo. New Ghaziabad Railway Station, Ghaziabad, 201002.
They told me that they will try to repair it within 3-4 days, otherwise they will send it to the company to get it replaced and it will take 15 days. I have been calling them for two weeks to get an update and most of the time their phone is either busy or switched off. Luckily when I got connected to them, they told me that I would receive it on Saturday, 12 th September, which is already passed. I tried calling them on that day but their number was busy or off as usual. I went to the service center, and to my surprise it was closed before its regular working hours. Yesterday after many failed attempts of calling them, when I sent my sister to collect it on my behalf, they said that it will take another one week as the conpany denied to replace it though it is under Warranty. Can anyone from Intex explain it to me what is going on? Would I get it replaced/repaired or not or should I need to knock the consumer court's door?
My job sheet #[protected]T001 for reference. Need a convincing answer from Intex. Was this information helpful? | 
Post your Comment