Intex Mobile — REQUEST TO REPLACE INTEX /UNDER WARRANTY/

Address:

Ahmedabad, Gujarat

Dear Sir/Madam, I have purchased intex mobile model aqua star HD Grey+CHEM (IMEI NO: [protected]) on dated 21st October-2014 from SHIVAM Communication, Ahmedabad. From the starting i found problem with mike -continues disturbance sound, after two month mike has gone dead and i have submitted my phone to service centre for repairing. It was not possible to repair by local service guy so that they send phone to Main office (may be Delhi). after 15 days i got my phone back which was repaired as claim by service centre. After 15 days same problem has been arise and now also facing problem with touch PAD. Again i went to service centre and it send to main office (Delhi) for repairing. After 15 days i got my phone back . Same problem has been arise third time again i went to service centre and again phone send to the main office for repairing. after 15 days while inquired about status of my phone on toll free no i come to know that my phone will be replaced with someone phone. i am surprise if it is under warranty it must be replaced with new one and within last 8 months i have hardly used phone for 3 months rest it was under repairing. Just today i got replaced phone which has been used by someone but again i am facing same (mike) problem with replaced phone. if it is under warranty it must be replaced with new one... plz look in the matter and arrange to replace with new one. A waiting for reply ... Regards, Akshay Khandor [protected]