Intex Mobile — Service centre till date not resoved the problem

I have submitted my Intex Aqua Y2 mobile phone to G-29, Ground Floor, Janpath Tower, Ashok Nagar, Bhubaneswar, vide job sheet no.[protected]T001 on 06.07.2015 which has not been serviced till date. However, I have communicated my problem with customer care on regular intervals but they have only given time for 1-2 weeks more and the problem was not resolved and they are regularly saying that the parts are not available. Today, i.e, 07.08.2015, i have also talked to your CCE Himanshu Sharma at 5:30pm and he has also stated that parts are not available and you have to wait for more time. I think i have done my life's biggest mistake by buying your mobile phone which i will not repeat ever.