[Resolved]  Intex Mobile — SERVICE COMPLAINT AND BREAKAGE IN HANDSET

Dear Sir/Mam I have submitted my aqua octa (INTEX) mobile at your service center on[protected]. I haven't receive till[protected] Today when I am going to your service center at Laxmi nagar (Globe Connections), I am very shocked to saw the condition of my mobile, the back cover is almost break my you & You are not service my phone you are totally tell me lie, The display problem of this phone is same as. I am too much disturbed after saw all these issues your customer care center & your distributer (service Center) always give us wrong statements. I also drop a mail to you regarding this but you also not given me any response. If you are still not go through this or ignore all my complaints, then I have to take action on Intex company. Before that solve all my issues or take an action on this matter my job sheet no. is[protected]T001
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Intex Technologies customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir/Mam
I had submited my intex Aqua Y2 mobile phone on 21st nov 2014 at intex service center (SAI mobile care, 1648 main road gandhi nagar)
bcoz my phone was hanging and any kind of software updates was not working in my phone .

the service center person told me to collect it by 28 nov 2014 but still i haven't recieved my phone,
and this is second time i had to wait
in past case i had submitted my phone at same place regarding display broken on 6 oct 2014 and after so many calls so many complaints to their coustomer care contact no.[protected]
i got my phone on 10 nov 2014 .

i think this is the worst kind of after sale service i have seen by any mobile phone company

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Intex Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2004
    Pending
    0
    Resolved
    667
    Intex Technologies Address
    A 61, Okhla Industrial Area, Phase - II, Delhi, Delhi, India - 110020
    View all Intex Technologies contact information