Intex Mobile — Urgent - intex mobile problem - hang + touch problem + audio jack probem

Dear Team, I dont know what is a issue in intex company., for my issue i waiting for the resolution but nothing to improvement from intex site. as he / she says to me in same call centre / customer care / and also service centre department after 15 days after 15 days again and again . under the mention details as given by me and you : The detais are : Job sheet Date : 09.02.2015 Job sheet no :[protected]T001 Location : Ahmedabad - Bapunagar answer given on 1st time : after 7 days your phone is come and after the resolution just wait for 25 days. again i visit date : 23.02.2015 answer given : just wait for 7 days .. your problem is going to our company's head office . again visit dat : 02.03.2015 answer given : call to customer care no mention in job sheet [protected]. i ll call and he tell call from our site . but still call was not come. again he tell your phone is repaired and you come to service centre goes to next monday and your phone is ready for use. please collect from service centre. but i goes to service centre 18.03.2015 (wenesday).. then again service centre says to me ..please come after 1 week. again i ll call customer care then he tell me your phone is not complete from our site please come after 1 week. but why i again and again folllow up from my site not a single time call from service centre site .!! what a great service provided by one of mobile company in the name of intex. team, tell me in such a right language from your highear authority's site call required and finally issue and commitment not solving from his site so, i ll go to consumer forum and any other respective departments. Team, tell me, why i ll againand again follow up from my site . you have 3 option of there launching from my site. 1 replace the phone. 2 give me my money back and close this matter. 3 repair the phone. choice is yours othervise this time i do not wait. after the complete problem is resolving then call from your higher authority's site. please inform via mail and call and msg me for the same. Regards, Gautam Kumar Chandravanshi. M : [protected]