Intex Technologies (India) Limited — Replace my phone with an used and cheap phone during warranty period | |||
I had submitted my phone (Aqua i5 octa) for repair at intex service center, technocare solution pvt. Ltd lajpat nagar new delhi - 24 on dt. 11 / 08 / 15 but they replace my phone with aqua star ii hd istead of resolving my issue. The phone given to me is an used and cheap to my phone and the replacement phone also not working properly. After my repeated request for my actual phone they didnot listen and they just provide me the replacement phone. Hence i am to request you that kindly provide me my actual phone otherwise a new phone. Jobsheet no.[protected]t001 Warranty status - in warranty Customer contact no. [protected] Was this information helpful? | |||
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A 61, Okhla Industrial Area, Phase - II, Delhi, Delhi, India - 110020
I had submitted my phone (Aqua I 5 octa)for repair at Intex crevice center on date 11/08/15 but they replace my phone with aqua star II HD instead of resolving my issue. the phone given to me is an used and cheap to my Aqua I 5 octa phone and the replacement phone is also not working properly. After my repeated request for my actual phone they did not listen and they just provided me the replacement phone.
Hence it is to request you kindly provide me my actual phone otherwise a new phone.
Already I had submitted my same complaint on your consumer complaint site on dated14/09/15 and Intex customer's care on dated 16/09/15 (customers care complaint registration No. [protected]) but no action taken by both sides regarding my complaints(find attachment).
Jobsheet no.[protected]T001
My contact no. [protected]
Please take action immediately regarding my complaint and provide me my actual phone otherwise a new phone.