Intex Technologies Pvt Ltd — Regarding:::pathetic product::::intex handsets

Address:

Ghaziabad, Uttar Pradesh

Dear intex management team,

First of all let me introduce myself is mohit batra, & hope you all are doing good.

Would like to update you that i have purchased aqua star ii on 26th april’2015 in ghaziabad, when i purchased the phone that was working perfect, but after 10 days it start giving me problems, like automatic got hang, touch stopped working etc., usually which starts coming frequently in a day, however after few time phone got fine & start works normally.

“than on 29th may’15 touch of phone stopped working, i wait for few minutes but still problem persists than on very next day on 30th may’2015 i submitted my phone @ service center in nehru place, they have taken 10 days to repair the same & given my phone back on 14th june’15.”

“post receiving my phone from service center touch problem got solved, than a new problem start coming network error, network start dropping which starts impacting me & my work, however again i submitted my phone again @ nehru place on 19th june’15, & now they had again taken 8-9 days to repair & returned my phone after repairing on 26th june’15.”

“then again a new problem started sim problem, sim is in the phone, however it is showing & getting error “no sim”, than again i have submitted my phone today @ nehru place, & now god knows by when i will receive my handset.”

Here above mentioned are the issues which i have faced in last 2 months of purchasing the intex phone, my phone didn’t stayed with me so much, how much it has been stayed at service center.

Also still there is no guarantee that it will work or not, or how much more issues i have to face.

Here i am facing issues with intex product & your service center representatives are not even having that much pity to understand the pain of customer & giving such statement’s “ sir jitna aap pershan ho rahe h is phone ke liye, isse acha aap koi naya phone le, intex ke phone aise hi kharab h”

See if this is the feedback of your company employee, than pls think how customer is facing the issue’s with your products.

I will never ever recommend anyone to use intex product, as from my side feedback for intex handsets are pathetic & customer service, service center employee’s attitude are very very pathetic,

You all are the board of directors of intex team, i would request all of you pls look into my concern & help me with the solution, as i am facing lots of challenges with handset,

Looking for your kind support on this, pls feel free to call me on [protected]