[Resolved]  IRB Infrastructure — behaviour of toll plaza staff is not at all acceptable

The incidence took place on 24 november at around 10:45 pm at padgha toll plaza. When i was travelling return from vasind to malad. I paid the toll at the time of going and lost my receipt and i told staff members but the toll plaza staffs's behaviour was very bad as they were misbehaving and abusing us, and broke my car's mirror and they came with big stone to throw on the car. They first was going to beat the mens of my family after that they also abused the ladies. This behaviour of them of insulting and hurting the women is not acceptable at all.
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Dec 29, 2019
Complaint marked as Resolved 
IRB Infrastructure customer support has been notified about the posted complaint.
Verified Support
Nov 25, 2019
IRB Infrastructure Customer Care's response
Dear Sir,

We are in receipt of your email dated 25/11/2019, regarding misbehave by staff Padgha Toll Plaza.
We would like to inform you that Padgha Toll Plaza is not operated by us. You may please raise the complaint with concerned Agency.

Thanking you,
Customer Care
IRB Infrastructure Developers Ltd.
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