IRB Infrastructure — Damage to car at Khalapur toll due to faulty toll system

- Car MH46BK1789 crossed khakapur toll in 5th Feb 2022 @ 14:50.
- The barrier was first down and then after reading fastag it raised and I passed.
- Within 2 seconds it came down and damaged by “A” pillar, roof and windshield.
- On asking First person said you dont have sufficient balance and on showing balance as more than 1000 he ran away.
- then 2nd person said its a system issue what can we do (Then who is supposed to manage systems… Us or toll operator).
- then 2 people with IRB badge came and started threatening that you do whatever you want to do and can go to police as well.. we dont care..

This is pure harassment. I have video recording of all people involved and will share with NHAI and tag Mr. Gadkari’s official twitter handle. Will file a complaint in consumer court as well.

I demand compensation of my expenses from IRB.

[protected]