IRB Infrastructure — Double charged by fooling me

Address:

Mumbai Pune Express way

On 6th Dec at Talegaon Toll they told me my Fastag is invalid / blacklisted & forced me to pay double charges for Mumbai journey (INR 540/-) - however my Fastag was active and not blacklisted with enough balance. It worked at Vashi Bridge on same day & it worked at Khalapur toll on my way back on 07th Dec. I need my money back which i paid double (INR 270/-)

You can see in attached receipt of Toll which i paid double (@ 13:51:11) & you can see my Fastag statement which has balance (@13:42Hrs)