Dear Sir/Madam,
I have had my Fast tag registered against vehicle MH 12 DY 7063 for more than one year. While traveling from Mumbai to Pune Yesterday at the Khalapur toll plaza, there was an error message received as "Fast tag closed " and I was asked to pay double fare in cash( Rs. 320+Rs. 320).
On contacting the Bank it was confirmed stated that the Fast tag is active with balance Rs 700.
I hereby request you to refund the additional charge of Rs. 320 at the toll plaza as the vehicle was not allowed to pass without paying the same in crowd.
Enclosed attachment- Payment Receipt
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