[Resolved] IRB Infrastructure — double payment from fastag. | |||
Alto car no mh 12 pn 5720. I went this morning from pune to lonavala at 10.54 am and rs. 173/- was correctly debited. Then i returned back from lonavala to pune at 5.42 pm. There at the naka i was told by the attendant that the amount will not be deducted. However, rs. 173/_ was once again deducted. In the morning opening balance was rs. 1100/-. After return now the balance is rs. 754/- Please arrange to refund the amount. Thanks and regards. A. R. Sardeshpande. [protected]. Was this information helpful? | |||
Feb 9, 2020 Complaint marked as Resolved IRB Infrastructure customer support has been notified about the posted complaint. Verified Support Jan 09, 2020 IRB Infrastructure Customer Care's response Dear Sir, We are in receipt of your email dated 8/1/2020, In this regard, would like to inform as under 1. Pursuant to expiry of concession period for Mumbai-Pune Expressway, we have already handed over project to MSRDC on 10/8/2019. The incident forwarded to us is subsequent to our handing over of project to MSRDC and therefore we express our inability to comment on same. 2. You are requested to take the matter with MSRDC and/or concerned Toll Plaza Operator. Thanking you and assuring of our best services at all times. Customer Care IRB Infrastructure Developers Ltd. | |||
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+91 22 6640 4220
IRB Complex, Chandivli Farm, Chandivli Village, Andheri, Maharashtra, India - 400072
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