IRB Infrastructure — Double toll and Mental harassment by toll collection person on Mumbai-Pune Express way

Address:

IRB Infrastructure Developers Ltd. IRB Complex, Chandivali Farm, Chandivali Village, Andheri (East), Mumbai – 400 072

Hello Sir/Madam,
I was traveling from Mumbai-Rune today. I started my journey at 4.00pm and reached khalapur toll at around 6.13pm(3rd July 2022). Toll was automatically deducted from my fastag and happily proceeded to Pune.
On reaching Talegaon at 7.14pm (3rd July 2022), the Toll collector stopped me and asked for an additional fund of 203/- as I had deliberately recharged 300/- in my FastTag Account. He started shouting at us and he didn't allow me to proceed further and eventually paid the additional amount in cash (203/-).
For entire journey, I landed up paying double toll.

For more information, feel free to reach me on [protected]@gmail.com