IRB Infrastructure — Double toll collected cash as well as fastag

I was travelling from pune to Mumbai on 02 April 2021 around 8.13 pm by me vehicle MH43BU0661 via Mumbai Pune Expressway. I paid the toll at Talegaon toll in cash for ₹270..trans no [protected]. On the way to Mumbai at Khalapur toll plaza I showed the toll receipt and was assured that fast tag won't be charged and it is cancelled, but still I was charged ₹203 via fast tag around 9.11 pm for the journey.

Same instance took place in Jan 2021 also wherein I was charged double via fast tag for the same journey.

I have attached cash receipt and sms screen shot for journey dated 02 April as well as screen prints of msg for journey done in Jan 2021 also. Request you to check and refund the excess amount at the earliest.

Registered no MH43BU0661
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