Yesterday Wednesday, 25 May 2022, @ 06:10am, I crossed Urse toll (Talegaon Toll Naka) comming from Pune to Mumbai. I was charged Rs540 at Urse toll (MAHARASHTRA) by cash(Debit card used), attached is the receipt. After 10-15 mins I received message from IDFC Bank for my ETC tag Account at 06.11am that Rs203 are charged and debited from my account. The person on the toll counter was completely aware that I have paid the amount in cash and though he had deducted amount from ETC Tag. Attached are the photos of cash receipt as well as text message from ETC account.
+2 photos
Was this information helpful?
No (1)
Yes (0)
IRB Infrastructure customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment