IRB Infrastructure — In Charge of toll talked abusive and told me to pay double user but did not deducted money form my account

Address:

Kalyan

The Dhol person charge me double user as he was abusing and yelling at me because he was unable to scan my FASTag scan code I asked him to scan it again but he was forcefully asked me to do that W is in charge I don’t know why but my FASTag account was having balance but he didn’t deducted the balance from the account of fast tag I request you to refund my five Rs.540 in my genuine account as he didn’t want to deduct the amount and take double charge from me I already raised a complaint on NHAI and Dhol can I called Dhol person also but he abused and said that we can’t help you out you can just contact to your bank but I am not no no don’t know why he said like this and I ask him to refund the amount whatever the genuine one you can take but the axis account excess amount I want little