The situation arised at khalapur toll plaza(lonavala). which occurred on our way towards mumbai. A part of our toll was deducted on the kusgaon toll plaza I.e rs135 and the remaining rs68 was to be deducted at the khalapur toll. The incident occurred between 7.15pm-7:30pm when we arrived in our car no MH04JB5167 over there.ou fast tag was short of funds after the dedcution at previous toll about which we were unaware.after reaching khalapur toll we were advised to recharge the fastag which was done in the spot and were told it would take not a min less than 20 mins to update on fastag and to wait on the side of the road by the employee named somnath somavanshi with id no 22332 whi behaved with us much rudely to the intent of grudge and indulge in hooliganism.i responded aggressively to his action and yet again he misbehaved and insulted my father who is a senior citizen which was against the odds. The entire staff was engaged in cooling down the situation but it took a lot from us to get the name of this person as they were not ready to provide his details at any cost.i have also attached a shirt clip of the person and their senior as well.
This incident has shaken us a lot and would do anything to get justice .
It's my request to you to come up with a solution to this situation or we may be required to go to the higher authorities to get justice.
Kind regards
Parvinder singh Was this information helpful? | 
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