IRB Infrastructure — mulund eeh toll naka traffic, no exemption to locals

Address:

Mumbai City, Maharashtra, 400081

Dear irb team,
As you are aware on mulund toll naka (Eastern express highway/ airoli/ mulund west) has heavy traffic due to extension of thane etc reasons.
We the residents of mulund, thane and airoli unnessary paying the toll however not getting any service.
The road condition is very bad. You can check road ahead just toll naka toward thane on eeh. Same on opposite road near 2 toll booth which built for vip etc.
This gives very bad impression and we are highly disappointed.
Mep officials, bmc officials travelling daily however they just ignore.
I made many complaints however no response at all.

Please suggest on waiver for local and when roads will be in good condition for normal people use.

Mep officials are not bothered to come out of air conditioner cabin.
Daily heavy traffic due to toll.
When there was no toll during demonetization, the mulund thane distance take 5 minutes and daily it takes more than 01 hour. If any officials deny please ask them to stand on toll and send daily snaps to news paper with his/her name.