IRB Infrastructure — Not getting my money for double deduction. I.e. Paid in cash at toll plaza and amount got deducted from fastag

Address:

IRB (Nadiad toll plaza)

I have crossed Vadodara NE 1 toll plaza at 06:42 pm on 20th Feb 2021 and crossed exit toll plaza ta Nadiad at 07:31 pm on 20th Feb 2021.
Fastag was scanned and I was able to pass the Vadodara toll plaza but fastag was not scanned at exit (Nadiad) toll plaza. Hence, toll booth operator asked me to pay in cash. However, at 09:42 pm on 20th Feb 2021 Rs. 60 was deducted from fastag as well.
Now Paytm is not reversing the deducted amount and IRB (toll booth operator) is also not giving back my money.
I do have both toll receipt and fastag deduction receipt and also you can check the camera of toll plaza for above mentioned timings.

As of now I am asking for wrong deduction only!

if the complaint will not heard and resolve within next 24 hours i will ask for reimbursement for wasting my time as well!