IRB Infrastructure — The staff on the toll naka is very rude

Address:	411011
Website:	indian consumer complaints forum

Firstly i would like to know whether citizens from pune also need to pay toll here as kavadipath toll plaza on nh 65 comes in pune. It's really ridiculous if we have to pay toll here after being citizens of pune. And if not i would like to inform that we are paying toll here as many times we pass from here. The staff is also very rude and not at all co-operative. They don't explain properly why we being citizens of pune have to pay toll there. They say only local public is allowed to go without paying toll. Then is pune public non local. I wonder. Majority of the toll nakas are actually gunda nakas. We have to really fear them.. There is nobody to take action against them it seems. Some telephone numbers should be mentioned on all toll plazas if the staff working there misbehaves. It is really life risking to counter any questions to them. They start that bhaigiri with any questions put to them. Can anybody clear this matter to me.