[Resolved] IRB Infrastructure — toll collected via tag as well as cash | |
1. Travelled from mumbai to pune on 31st dec 2019. 2. Paid toll by cash rs. 230 at khalapur toll plaza time: 16:16 3. I cross talegaon by showing slip. Time: 18:00 4. I received message about toll deduction of rs.173 time:19:08 Toll deducted even if i purchased the slip and i had got confirmation from the person at toll plaza about not reading tag. Please help me. Was this information helpful? | |
Feb 7, 2020 Complaint marked as Resolved IRB Infrastructure customer support has been notified about the posted complaint. Verified Support Jan 07, 2020 IRB Infrastructure Customer Care's response Dear Sir, We are in receipt of your email dated 3/1/2020, In this regard, would like to inform as under 1. Pursuant to expiry of concession period for Mumbai-Pune Expressway, we have already handed over project to MSRDC on 10/8/2019. The incident forwarded to us is subsequent to our handing over of project to MSRDC and therefore we express our inability to comment on same. 2. You are requested to take the matter with MSRDC and/or concerned Toll Plaza Operator. Thanking you and assuring of our best services at all times. Customer Care IRB Infrastructure Developers Ltd. | |
 1 Comment | |
Comments
Excess toll collection of Rs 173 instead of Rs 57 at Talegaon exit.
![]()
![]()
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
26%
Complaints
843
Pending
0
Resolved
215
+91 22 6640 4220
IRB Complex, Chandivli Farm, Chandivli Village, Andheri, Maharashtra, India - 400072