IRB Infrastructure — Toll deducted twice on Mumbai Pune Expressway on 6th March 2022

Address:

Pune

On 6th March, 2022 while travelling from Pune to Mumbai I paid toll in Talegaon of INR 203 which got deducted from my fast tag (attached is the details of the transaction). I khalapur toll plaza remaining amount (ideally which should be 67/-) was not deducted from my fast tag automatically. The person near the barrier told me there is not sufficient balance in my fast tag (which was also not true as i have sufficient balance). So i asked now what to do they told i need to pay more 203/- via cash. I told them that already 203/- is deducted in Talegaon so why do i need to pay this amount again on which they told that toll amount is 406/- out of which 203/- was already deducted earlier via fast tag and now remaining you can pay via cash. I have attached the receipt of 203/- which I paid in Khalapur toll plaza.
This is really frustrating, first unnecessarily i had to wait for this nonsense talk and then was told absolute lies and also charged double.
Please transfer back the remaining amount.

Thank you,
Varun Ahuja