IRB Infrastructure — Toll deduction even if local person and low balance in the fastag

Address:

Nasarapur Velha Road, At Post Dapode, Tal Velha, District Pune.

Dear Customer, Your FasTag Account has been debited Rs. 50 for transaction for Vehicle MA3JMT31SKJ226501 at Toll Khed-Shivapur Toll Plaza on[protected]T12:22:47. Balance amount in the Account is Rs. 0. Call toll free number [protected] for any dispute.
Above is the message that I received from fasttag company.

As I am local person (Driving license no. MH12 [protected] )
It is not expected to deduct money. More wondering thing that the toll amount deducted is 50 i.e. all the total amount balance in the fasttag account...

I would like to request please refund my this and previous amounts deducted from the same fasttag as early as possible.

Also request to registered my car MH 12 YR 8447 Wagon R as local car and don't charge me in future for the same reason.

Dr. Deepak Shendkar.
[protected]