[Resolved] IRB Infrastructure — toll deduction for local vehicle | |||
Hi team, I am leaving in talegaon dabhade, toll should not be collected for local vehicles. Today 30th nov 2019 i passed through mumbail-pune express way toll plaza in talegaon. They didnot ask for toll as the vehicle is local but 173rs got deducted from my fasttag account. Please have a urgent look on this and requesting you for repayment. Vehical no : mh14 hq9687 Fasttag id : 465026. Pandurang Was this information helpful? | |||
Jan 2, 2020 Complaint marked as Resolved IRB Infrastructure customer support has been notified about the posted complaint. Verified Support Dec 02, 2019 IRB Infrastructure Customer Care's response Dear Sir, We are in receipt of your email dated 30/11/2019, In this regard, would like to inform as under 1. Pursuant to expiry of concession period for Mumbai-Pune Expressway, we have already handed over project to MSRDC on 10/8/2019. The incident forwarded to us is subsequent to our handing over of project to MSRDC and therefore we express our inability to comment on same. 2. You are requested to take the matter with MSRDC and/or concerned Toll Plaza Operator. Thanking you and assuring of our best services at all times. Customer Care IRB Infrastructure Developers Ltd. | |||
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+91 22 6640 4220
IRB Complex, Chandivli Farm, Chandivli Village, Andheri, Maharashtra, India - 400072
Doesn't the toll company have s cut off - for waiting period for customers - to open the toll free to decongest traffic ?