[Resolved] IRB Infrastructure — traffic jam

Shruti Raut

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

We congratulate IRB to start a new toll plaza at Khaniwade on WEH on 1st April 2015. Today our first experience at this newly opened naka was as disastrous as expected due to huge traffic snarl. We had brought to your notice earlier, that 5 speed breakers are unwarranted and only cause inconvenience to the travellers. No one can ever ignore such a huge structure and try to pass the toll at a high speed. Also for safety one can install one set of rumblers in advance of the toll, the speed breakers installed make movement of large trucks difficult. We feel these speed breakers should be removed forthwith. Await your action.

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Complaint marked as Resolved

IRB Infrastructure customer support has been notified about the posted complaint.

Apr 18, 2015

pdarora.522's response It is informed that toll plaza is a very critical location where, lots of people are working day and night for regulating traffic, toll collection etc. Beside this commuters also move around to use facilities like drinking water and use of washrooms etc. For the safety of commuters and working staff, it is essential that speed of traffic shall be controlled / slow at and around toll plaza and vehicle shall come to zero speed at toll collection window for payment of toll. We have installed slow speed Weigh In Motion equipment, for the purpose of measurements of weight. For functioning of this system vehicle should pass with slow speed on this. Generally on highway, traffic moves at very high speed at times much more than design speed and if speed is not slowed down at and around toll plaza, there are chances of serious accidents. For the safety of commuters and staff working at toll plaza , we have put speed breakers to facilitate vehicle to slow down gradually without much discomfort and in the overall interest of everybody.