IRB Infrastructure — Two times toll deduction for my journey from pune to Panvel

Today 19/8/23I was traveling to Panvel from pune from my Tata Nexon MH14KS4750 my fast tag has charging issue my Toll amount deducted at Talegaon toll plaza from my ICICI fast tag was Rs 240 and(attached proof for deduction)but at Khalapur Toll plaza at 12:35:10Hrs my fasttag was not scanned due to less balance and I was in normal lane for cars still they asked me to pay 240 Rs Cash (proof is enclosed herewith) so look in the matter and pay me my balance amount after taking actual toll my Google pay no is [protected] please deposit balance amount as early as possible