Irb Mp Expressway Pvt Ltd — Talegaon Toll Plaza Fastag Reading Issue & Kayur Vyasya Bank Fastag

I travelled on 12 April 2022 Time 9:15 am to Lonawala by my car MH12MB4680, at Talegaon Toll Plaza, Lane W10 (PSP.200/CR-106(II)/Road-8) operated by M/S. IRB MP Expressway Private Limited, toll operated said the Fastag (Kayur Vyasya Bank 154663) is not readable. I shown to operator that my Fastag is active and has sufficient balance 680 RS 203 RS toll amount. But I was made to pay double the amount 406 rs as penalty and not provided any access to go back since issue is with toll plaza and not my fastag account. (Trans No. [protected])
On the same day while coming back, i followed old pune mumbai road where i could swipe my fastag at Kusgaon NH48 Toll Plaza being operated by same M/S. IRB MP Expressway Private Limited company. (Trans no. [protected]).