Dear Sir,
My name is Rimpi, I was traveling to Amritsar by train no 12018 (PNR-[protected]) on 1st April 2023. I ordered Domino's Pizza around 7:30 pm from harrarwala, which is supposed to be delivered at 9:50pm in Haridwar station. After order I received confirmation msg ;
Dear Rimpi, Your payment for Order:[protected] is confirmed. Thank you for ordering with IRCTC. with OTP...
But I didn't receive any msg from domino's. in that case I called on catering railway no.
1323, three time since 8: o'clock, but the customer care didn't resolved my problem, rather he told me, mam you will receive your order as per your timing 9:50pm again I called him at 9:55pm. He disconnected my call.. what kind of this behaviour is..if you can't resolve customer problem than what are you doing.. when I alert him regarding the order earlier.even than he didn't took any action..
My request is please take some action against IRCTC e catering, customer care and off course Domino's company.
Thank you
Regards
Rimpi Bala Was this information helpful? | 
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