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IRDA Complaints & Reviews

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Updated: Dec 4, 2025
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IRDA reviews & complaints page 19

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from Kolkata, West Bengal
Jan 8, 2019
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Address: Kolkata, West Bengal, TATA AIA
Website: www.tataata.com

Appx.Rs2, 60, 000/- was invested in TATA AIA during the year 02/2018. Now unable to continue the policy due financial constraints/daughter's marriage. I had already intimated TATA/AIA to refund the amount but company is not agreed to refund. Now I retired from elite force. Kindly do the needful to refund the money. your help is highly solicited pl.
Aug 5, 2021
Complaint marked as Resolved 
Dear Customer,
We apologize for the inconvenience caused. Requesting you to share your contact number and policy details of your Tata AIA Life Insurance policy. We will get it checked with the concerned team and get back to you shortly. Thank you.
Name-jagannath pratik biswal
father name- keshab chandra biswal
dob-25/02/1988
pan no-aqgpb7582c
hdfc life licence no[protected]
kindly delete my pan no from irda portal
Dear Customer,

Requesting you to share your contact details or policy number as we would require the same for further investigation.
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    Ysid
    from Varanasi, Uttar Pradesh
    Jan 4, 2019
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    Address: Lucknow, Uttar Pradesh, 226003

    I will inform u that i am not interest to do work in this company my ia code sli[protected]
    Yasir husain
    Branch lucknow 2b
    City lucknow
    I am totally disappointed with the service given by sbi. They are not giving proper guidence to me. Whenever i visit the office, the office would be in the worst condition. For asking related to that, they would not give proper.
    But unfortunately this year i have been forced to do insurance with an other insurance company. Completely reply.
    Please clarify me regarding this quickly. As soon as possible solve my complaint because i have been forced to join an other insurance company.
    Jan 7, 2019
    Complaint marked as Resolved 
    I will inform u that i am not interest to do work in this company my ia code sli991014088 Yasir husain Branch lucknow 2b City lucknow I am totally disappointed with the service given by sbi. They are not giving proper guidence to me. Whenever i visit the office, the office would be in the worst condition. For asking related to that, they would not give proper. But unfortunately this year i have been forced to do insurance with an other insurance company. Completely reply. Please clarify me regarding this quickly. As soon as possible solve my complaint because i already join other insurance company.
    Jan 04, 2019
    Updated by Ysid
    I will inform u that i am not interest to do work in this company my ia code SLI[protected]
    Yasir husain
    Branch Lucknow 2B
    city Lucknow I
    am totally disappointed with the service given by sbi.They are not giving proper guidence to me.Whenever i visit the office, the office would be in the worst condition. For asking related to that, they would not give proper.
    But unfortunately this year i have been forced to do insurance with an other insurance company. completely reply.
    Please clarify me regarding this quickly.As soon as possible solve my complaint because i have been forced to join an other insurance company.
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      A
      avntika
      from Gonda, Uttar Pradesh
      Dec 22, 2018
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      for cancelation pan no

      Address: Lucknow, Uttar Pradesh, 226024
      Website: www.irda.gov.in

      Recpected sir,

      I parul pandey have given the exam of hdfc life insurance angent in 2017. My agency code is hdfc00720070 and the date of termination of my code is 22/12/2018. My pan card no. Is dfipp0345p.
      Now i had got job in aditya birla sun life, because of my name showing in irda i am getting trouble in servived the job.
      So, i am requesting you to please remove my name from irda so i can work in in aditya...
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      ysk7423
      from Satara, Maharashtra
      Dec 22, 2018
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      Address: Ahmednagar, Maharashtra, 413709

      One of your agent nanasaheb mali and also has his code registration done in lic, shriram bajaj and icici lombard, new india assurance too working in chola general insurance is sharing his commission in cash to customers by which it's to difficult to work for us as i am new in this sector and want to develop my carriar in this sector only but after going through market i have come to know about the system of work done by this agent is to share his commission in cash and get grater incentive from company by showing that he has very good business with support of claim officers and bm of chola at our local town named shrirampur dist ahmednagar if you want i can send you call recording and also the amount paid by him photos with customer also he takes all payment by cash from customer and pay through his cards which helps him too.
      I request you to please take some of action on the agent and bm of chola so that new comer's can make there carrier in this sector too as we don't have any background and also any financial support from family or banks this is only the business where we don't require any capital jat goodwill required please do the some thing for the same as i am also sending a written complaint on your nashik and hyderabad address to.
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        A
        Athiraniya
        from Ernakulam, Kerala
        Dec 12, 2018
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        Address: Palakkad, Kerala

        Respected sir,

        My name is athira kailasan. I have joined in icici prudential life insurance company limited as an agent 3 years back. I haven't doing any business for that company. Now i got a job for tata aia life insurance, for the same i need non-objective certiicate from icici prudential life insurance. So kindly give me the noc from your side.

        Name : athira kailasan. K
        Pan card no : dzbpk2439e
        Agency code : ici01280801
        D. O. B :23/03/1991

        Thanking you
        Athira kailasan
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          R
          Rebati Sarkar
          from Tamluk, West Bengal
          Dec 10, 2018
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          to remove the pan from the irda portal:

          Respected sirs,

          Please, remove my pan (Cjnps5623p)
          From the irda portal. I was an agent of tata aia life insurance company ltd. My agency code no. 1924555. I was terminated by the said company and my irda lisense was lapsed in 2015. So please take a step to remove my pan from the irda portal.
          Thanking you

          With warm regards
          Rebati prasad sarkar
          [protected]@gmail.com
          Contact...
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          P
          PEONA GHOSH
          from Muzaffarpur, Bihar
          Dec 7, 2018
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          Address: East Singhbhum, Jharkhand, 831001

          Sub: - request for issuing of n. O. C.
          Ref: - agent code no. 9167/554, pan abmpg9813e

          Dear sir/madam,

          Still awaited your confirmation for the same inspite of several e-mails sent to you. I have already shared my mobile no.in 1st december 2018 mail as required by you. I can not able to proceed further until and unless not receive your response as details have already provided to you in my previous mails, you may refer to my all previous correspondences once again.

          Please expedite...

          With regards,
          Rajiv ghosh
          Contact no. [protected]
          E-mail id: - rajiv. Ghosh. [protected]@gmail.com
          Dec 10, 2018
          Updated by PEONA GHOSH
          IRDA Complaint Status Update [ID: 2169402]
          Sub: - request for issuing of n. O. C.
          Ref: - agent code no. 9167/554, pan abmpg9813e

          Dear Sir/Madam,

          In receipt of your e-mails dated 27th November 18 and 7th December 18, you have confirmed in both mails with same contents that you have forwarded my complaints IRDA customer service and co. representatives will respond me within some days.. But I regret to inform you that I have not yet received any response from IRDA customer care either through e-mails or through phone calls. I hope you have referred to all my correspondences. I can not able to proceed further with out N.O.C. and join my new job.

          You are requested once again to look into the matter on priority basis and advice to the concerned department to confirm me when N.O.C. will be released. Awaiting your earliest response.

          With Regards,
          Rajiv Ghosh
          Contact no. [protected]
          E-mail id: - rajiv.Ghosh.[protected]@gmail.com
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            P
            PEONA GHOSH
            from Muzaffarpur, Bihar
            Nov 27, 2018
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            Address: East Singhbhum, Jharkhand, 831001

            Sub: - request for issuing of n. O. C.
            Ref: - agent code no. 9167/554, pan abmpg9813e

            Dear sir/madam,

            This is bring to your kind notice that i have got a government job in west bengal. Therefore i request you to kindly issue the n. O. C. Against above mentioned code. Further, i inform you that i have been applied for the same from 4th july 2017, but not received any response. Then i have forwarded a request letter address to the sr. Branch manager, lic of india, branch ii, bistupur, jamshedpur on 20th june 2018, i have received a confirmation letter on 5th july 2018 from lic of india, divisional office, jamshedpur that my application has processed for issuing of n. O. C. But n. O. C. Is still awaited.

            For the reason i am unable to join my job as the company wants to clear my all pending works before getting join at work.

            Please look into the matter and advise to the concerned department to issue me n. O. C. And arrange to remove my pan from irda portal at the earliest.

            Thanking you,

            Rajiv ghosh

            E-mail id : - rajiv. Ghosh. [protected]@gmail.com
            Dec 04, 2018
            Updated by PEONA GHOSH
            Sub: - request for issuing of n. O. C.
            Ref: - agent code no. 9167/554, pan abmpg9813e

            Dear Sir/Madam,

            I regret to inform you that no confirmation has received yet from you regarding issuing of N.O.C. either through e-mail or through phone calls inspite of several reminders sent to you.

            Please expedite...

            With Regards,
            Rajiv Ghosh
            Contact no. [protected]
            E-mail id: - rajiv.ghosh.[protected]@gmail.com
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              B
              Bikasm
              from Mumbai, Maharashtra
              Nov 20, 2018
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              Address: Thane, Maharashtra, 400610
              Website: www.irdaonline.org/PublicAccess/LookUpPAN.aspx

              To,
              The deputy director, dated 11th november 2018
              Shri t venkateswara rao,
              Insurance regulatory &development authority
              Consumer affair department
              United india tower, 9th floor, 3-5-817/818
              Dasheerbagh, hydrabad -500029
              Email : [protected]@irda.gov.in
              Subj: application for cancellation of agency licenses code
              Dear sir,

              I am bikas mahanty, who was working as adviser for icici prudential life insurance company ltd vide license code ici00989007. But on ist april 2015 company has terminated my licences showing non –fulfilments of minimum business requirement. Hence, i have requested the company to delete my pan number (Ajzpm6734f) and agent code from irda list, which still appearing in the list. Icici prudential insurance co ltd, initially informed me that the agent code is not appearing in list, but on sending them the snap of website details and original resignation, pan copy etc. They send me a soft copy of no objection certificates (As per attached). Henceforth i have requested for the hardcopy of noc and also deletion of agent code from list vide various email on 15th, 16th, 25th and 10th november 2018 but no response has been received from their end. Hence, i am forced to bring in your notice the matter for urgent resolution of the issue.
              I will be obliged if you can looked into the matter and give some early solution of the matter and take necessary actions as required.

              Following are the contact details who are handing the matter (Icici pru life co ltd) :
              Rm : sarvesh shukla sarvesh. [protected]@iciciprulife.com, [protected]
              Complaint reddressal officer : mr. Ganesh ahire, ganesh. [protected]@iciciprulife.com, +[protected]/ fax +[protected]
              Address : raheja tipco plaza, rani sati marg, malad east, mumbai -400025

              Thanking you in advance.

              You’re sincerely,
              Bikas mahanty
              Agency code: ici00989007
              Pan :ajzpm6734f

              Snap of code list in irda website
              An agent name date of birth insurer type insurer agency code date of appointment status of agency status change date license no. If any previously held
              Ajzpm6734f bikas mahanty 17 jun 1960 life icici prudential life insurance 989007 01 apr 2015 terminated for non fulfilment of minimum business guarantee 01 apr 2015
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                M
                Mia Khalifa
                from Basti, Uttar Pradesh
                Nov 17, 2018
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                Address: Varanasi, Uttar Pradesh, 221010

                Dear sir,

                This is to inform that i have give a irda exam through max life insurance varanasi. I want to remove my pan through this co. I have send so many letter but he has help less, then i request to you please provide noc through this co and release my pan, i could not done any business in said pan. So, please do the needfull and help us.

                My pan no. Accpa2628q

                Thanking you,
                Your's truly
                Amitabh agrawal
                [protected]
                Dear Sir,
                Thank you for reaching out to us. We request you to please share your contact details and we will have one of our experts call and assist you shortly.
                Regards, Team Max Life Insurance
                My self was misguided by TATA AIA against recruitment in managerial post and misguided by they coy for which I was compel to invest 2.60 lakhs appx. Now I am not in a position to continue the policy due to financial hardship as well as daughter's marriage. I need money and hope TATA/AIA please be directed to refund the same.
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                  V
                  Vipin Bajpai
                  from Darbhanga, Bihar
                  Nov 13, 2018
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                  Sir/mam, myself vipin kumar bajpai i was agent in SBI LIFE INSURANCE COMPANY from brach- panna m. P. my my code[protected] i don't want to work in SBI LIFE INSURANCE COMPANY but My pan no. Are also looking in irda pan lookup site, i request that delete my SBI LIFE INSURANCE code from this site as early as possible.

                  Thanks

                  my agent code[protected] & pan no. Is
                  BAUPB0263P
                  Licence no. Termination request for My IRDA Code [protected]
                  Dear Vipin,

                  As the PAN is already archived at IRDAI portal, it is deemed to be deleted from the same.

                  Thanks & Regards,
                  SBI Life Insurance - Customer Care
                  My name Harish kumar jeengar
                  Plz remove my pan card no. BCHPJ0624B
                  Irda site thanks
                  Harish Kumar jeengar's reply, Nov 12, 2018
                  Remove my pan no
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                    S
                    Srinivas Vanamali
                    from Bengaluru, Karnataka
                    Nov 11, 2018
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                    Address: Gulbarga, Karnataka, 585101
                    Website: [email protected].

                    Respected sir,
                    Plz remove pan number from life insurance corporation of india ltd. It shows active so, it is effect to my other jobs kindly i requesting to you please remove my pan number from lic company
                    So, plz i requesting to you please do the needful. I hope you are give me first priority.

                    Regards

                    Thank you sir

                    Srinivas vanamali gulbarga
                    Cell phone number [protected]
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                      R
                      Rusdodiya
                      from Raipur, Chhattisgarh
                      Nov 6, 2018
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                      Sir, i have received countinousoly fake call [protected] he introduced him self the employees of headquarters of the max life and he committed to refund the expired policy of my father and he also said i connected the call to irda office in igms mr. Rajeev sharma ([protected]) department and he want send you account details and atm photo and said please what's app in my number. You deposit in account up-to 20 % of policy value and i don't send any information for relating bank and he is also said a mobile no. [protected]
                      Which he said call to manish jain sir and said for deducting the challan for policy of rs.21000,
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                        B
                        Bikasm
                        from Mumbai, Maharashtra
                        Oct 31, 2018
                        Jul 1, 2023
                        This thread was updated on Jul 1, 2023
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                        removal of agent code from irda portal

                        Address: Mumbai City, Maharashtra, 400610
                        Website: www.irdaonline.org/ IRDA Central Agency Database

                        Dear i had been the obtain insurance (Composite) agent licenses through icici life insurance, but unfortunately i am unable to get sufficient policies during the time duration provided, hence icici terminate my licences. But as i have free time i wish to practise the services and hence i understand i have to appear for examination conducted by irda (Ic38). But my request to allow me to appear for said examination is been turn down as my pan...
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                        K
                        koushik dhar chowdhury
                        from Bhubaneshwar, Odisha
                        Oct 31, 2018
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                        Address: Jalpaiguri, West Bengal, 735132

                        My self koushik dhar chowdhury residence at
                        Vill+po-pandapara kalibari
                        Near-check post, dist-jalpaiguri, pin-735132
                        West bengal.
                        I have a advisor licence in reliance nippon life ins.. But this licence is expired. But this licence is got stuck my new appointment. Pls give noc ic
                        From. I have apply 2000 rs noc resignation fees
                        In siliguri office. Receipt no-af[protected] on 26.10.18.
                        Pls send me noc by [protected]@gmail.com
                        Mob-[protected]
                        Oct 31, 2018
                        Updated by koushik dhar chowdhury
                        Licence no-[protected]
                        Agency code[protected]
                        Dear Sir, your concern is our priority! To serve you better, we request you to kindly email us at rnlife.[protected]@relianceada.com. Our service team will be glad to assist you.

                        Regards,
                        Reliance Nippon Life Insurance Team
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                          from Kolkata, West Bengal
                          Oct 30, 2018
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                          Address: Kolkata, West Bengal, TATA AIA
                          Website: [email protected]

                          The following policiy No.C[protected] for Rs.30, 000/-, C[protected] for Rs.21000/-mC[protected] for Rs.1, 00, 000/-, C[protected] for Rs.22, 000/-, C[protected] for Rs.18, 000/-, C[protected] for Rs.35, 000/- and C[protected] for Rs.40, 000/- were purchased from TATA AIA Life. Now I am facing too much financial hardship for which I am not in a position to continue the above police. In this connection matter has already been taken up with Grievances Redressal Dept of TATA AIA, Thane, Mharashtra vide my application dated 09th Sept 2018 and several Email to stp ECS payment from my account. But TATA AIA has declined and put me pressure to continue the policy. Please look into the matter and requested to direct TATA AIA Life to STP ECS payment wef Feb 19 and onwards. Your kind co-operation is appreciated.
                          Oct 30, 2018
                          Updated by [email protected]
                          Sir, request to STOP ECS payment for TATA AIA insurance premium wef Feb19 onward due to financial hardship.
                          Dec 01, 2018
                          Updated by [email protected]
                          Sir, my ECS payment has been stopped but amount invested in TATA AIA has not been refunded. However, I have sent reminder to Grievances Redressal Dept of TATA AIA, Thane, Mharashtra vide my application dated 14th Nov 2018 followed reminder. Request to direct for refund of money due to financial hardship as well as daughters marriage.
                          Dear Sir,

                          Details about the resolution to your concern have been sent to your registered email ID. Requesting you to check the same. Please let us know if there is anything else we can help you with.
                          Thank you.
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                            Ramesh C. Agarwal
                            from Delhi, Delhi
                            Oct 25, 2018
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                            Address: Jaipur, Rajasthan, 302021

                            I would like to bring to your notice a very serious and unimaginable blunder in quoting premium for the group policy for retiree bank officers by united india insurance company to be issued to iba for all the member banks. This policy was started from 2015-16 and renewed from 2016, 2017 and 2017-18 premium was as under.
                            From this you will be able to understand the position and the methods being adopted by the insurance company for deciding the premium.

                            Sl. No. Year sum insured (Rs) premium amt. Premium amt.
                            With domiciliary without domiciliary
                            01 2015-16 4, 00, 000 7, 500 7500
                            02 2016-17 4, 00, 000 20, 010 16025
                            03 2017-18 4, 00, 000 36, 998 16443
                            (Super top up) 5, 00, 000 na 3, 806
                            2018-19 4, 00, 000 82, 273 28572
                            (Super top up) 5, 00, 000 na 5, 259

                            1. The insurance company had raised the premium every year as shown herein above:
                            2. The important factor is that as to how the premium can be revised every year and how the regulator is approving such an increase? Which norms will permit such a steep rise in the premium of one category of staff/ex-staff?
                            3. In the year 2017 the company took an excuse that the premium and claim ration is high for almost doubling the premium for the retiree officers.
                            4. Now in 2018 again they have mentioned the excuse of high ratio of premium and claim for quoting 123% rise in the premium for the retirees. Can there be claim more than the sum insured?
                            5. But have a look at what they are quoting:
                            A. For the policy of 4 lacks without domiciliary treatment the premium conveyed is rs. 28, 572.
                            B. With domiciliary treatment of 10% of sum assured within total sum insured of the policy of 4, 00, 000/-i. E. Rs. 40, 000/- the premium will go up to 82, 273 i. E. Increase by rs. 53, 701/- so if you do not opt for domiciliary treatment you are required to pay rs.28, 572 for 4, 00, 000/- if you take domiciliary than this 28, 572 will be charged for the sum assured of rs. 3, 60, 000 and you have to pay additional rs. 53, 701/- for allowing the domiciliary treatment of rs. 40, 000/-?
                            C. When company quoting the premium of 28, 572/- without domiciliary for 4 lacks how the premium will remain same for 3, 60, 000/-? The premium for 3, 60, 000 allowable for hospitalization will have to be reduced for rs. 40, 000 proportionately to rs. 25, 714.. The retiree is required to pay for domiciliary treatment of rs. 40, 000/- a separate additional premium of rs. 53, 701+2858 as mentioned earlier. How this aspect remained to be taken care?
                            D. Can anyone understand and explain how the premium of insurance can be more than the eligibility to claim insurance amount? Which rules and guidelines of the regulator irda permit this as claimed by the uiic in their communication? This type of quotation is unprecedented and unbelievable.
                            E. How the claim ratio can be made an excuse for quoting more than 100% premium amount against the insured amount?
                            F. If this way the increase in premium by the iba is to be considered the insurance company will double the premium next year and so on.
                            G. It is a serious breach of trust and definite case of the deliberately forcing the retirees by the company to ensure that all retirees are kept out of the policy.

                            6. Moreover, as mentioned above, when the amount of premium is separate for the amount to be considered for domiciliary treatment i. E. 10% or 40, 000 from the policy of 4, 00, 000/, - the amount of premium for remaining 90% amount i. E. Rs. 3, 60, 000/- cannot remain same. The company has done this excess charge in the year 2015, 2016, and 2017 also which has to be refunded with interest to the insured.
                            7. The same company is offering the policy to the serving employees at a much less premium. For the sum assured of rs. 4, 00, 000/- the policy covers the domiciliary treatment of the officer, spouse, children and parents of the employee. But the retirees are permitted the policy for self and spouse only. Why this discrimination?
                            8. Whether the parents of the serving employee remain young and are not old like the retired employee? If the serving employees are more than 40 years of age than in 99% cases the parents must be more than 60 years of age are they not old like retired employees?
                            9. If we just imagine that some employee takes a policy as serving employee at the age of 59 years and his parents are of the age of near to 80 years. He will get the policy, till he becomes 60 years, at a premium applicable to serving employees for self, spouse, parents and children also with domiciliary treatment and the premium will be paid by the bank. But look at his plight next year. When he retires before the renewal in october, the renewal will be for self and spouse only, premium has to be borne by the retired employee and the premium will jump to 82, 273. Don’t you agree it is surprising and astonishing?
                            Please take some immediate corrective step[s and the company may please cbe stopped from looting the bank retirees.
                            We are confident you will consider the matter as serious and will give justice to us. The employees who could not take the policy due this beyond reach increase in premium, please advise the company to permitting them also after making necessary corrections in the premium.

                            Thanks, r. C. Agarwal
                            A, retiree bank officer
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                              meet2sandeep
                              from Bardoli, Gujarat
                              Oct 17, 2018
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                              Address: Surat, Gujarat, 395009

                              Hii
                              I have renew car insurance policy copy from bharati axa general insurance.
                              At time renewal bharti axa officer tell me my car idv value 273000 at rs 12698 primium amount i have made payment online but policy copy is not receive.
                              After 8 days bharti axa officer send cover not but in cover not idv value of car is mention 213000 this type chiting is done by bharti axa with me

                              3 to 5 time complain in bharti axa but they are not responding

                              Name sandeep patil
                              Policy no s 8524577
                              Case no 01693201
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                                N
                                noopendra parker
                                from Indore, Madhya Pradesh
                                Oct 15, 2018
                                Resolved
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                                Resolved

                                Address: 491225

                                Sir/mam, myself noopendra kumar i was agent in life insurance corporation of india from brach-dallirajhara (C. G.), my development officer say's my code 1796-38f is terminated due to zero business from last 1 year. And i don't want to work in lic but lic's officer from dallirajhara branch are not accept my noc request. My pan no. Are also looking in irda pan lookup site, i request that delete my lic code from this site as early as possible. Thanks my lic agent code-1796 38f & pan no. Is bikpk3907p
                                Oct 15, 2018
                                Complaint marked as Resolved 
                                Please remove pan number in irda portal my details attached the picture
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                                  L
                                  Latapandey
                                  from Pilibhit, Uttar Pradesh
                                  Oct 15, 2018
                                  Resolved
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                                  Address: Nainital, Uttarakhand, 263139

                                  Respected sir,

                                  My name is Lata pandey I have joined reliance life insurance company limited as an agent 2 years back. I haven't doing any business for that company. My license validity also expired. But my pan number looked up in irda portal.

                                  Applicant name Lata pandey
                                  Father name K c pandey
                                  Date of birth[protected]
                                  Urn aili[protected]
                                  License no
                                  Certificate no -
                                  Type individual
                                  Business information
                                  Insurer name reliance life insurance company ltd
                                  Agent id Amp22234257
                                  Category life
                                  Pan Card-BXLPP9088E
                                  Kindly delete my pan number in irda portal. Thank you.

                                  Regards,
                                  LATA PANDEY
                                  [protected]@GMAIL.COM
                                  Mobile: +[protected]
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Dear Sir, your concern is our priority! To serve you better, we request you to kindly email us at rnlife.[protected]@relianceada.com. Our service team will be glad to assist you.

                                  Regards,
                                  Reliance Nippon Life Insurance Team
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