Irechargeonline.com — Amount deducted but recharge failed

sapna gutung

from Delhi, Delhi

Address:	781028
Website:	irechargeonline.com

I tried to recharge my DTH from irecharge link, money was deducted from my bank account but recharge was not successful. I received an e-mail stating that my balance will be transferred to e-wallet but could not find out e-wallet. Also tried to raise a ticket from http://support.irechargeonline.com but my login id was suspended from irecharge.com
I searched for customer care number but could not find that too.

Transaction details:
Transaction ID : 8595V29MPZ9996JPX4P8

Merchant Website : irechargeonline.com
Date :[protected]:26:41
Merchant Reference Number : 8595V29MPZ9996JPX4P8
EBS Payment ID : 52933359
Payment Mode : VISA Debit Card
Amount : 351.00
Status : SUCCESS

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iRechargeOnline.com customer support has been notified about the posted complaint.

Apr 24, 2016

Updated by sapna gutung e-mail statemet on recharge failure:

We regret that the recharge of Rs. 351 on your device number [protected] has Failed.

We will transfer the amount in your e-wallet at irechargeonline.com. The amount in e-wallet can be used to recharge your devices later

You can get in touch with us at http://support.irechargeonline.com.

Use the below Transaction ID for all your communications.
Transaction ID : 8595V29MPZ9996JPX4P8
Webmaster
irechargeonline.com