Iredeem.in — complaint regarding my benetton bag

Address:

Mangol puri, New Delhi, Delhi

I ordered benetton bag from iredeem.in on 11may2019 and now it is almost more than 15 days but i didn't received any notification or any message regarding my benetton bag and i also tried to call to customer care number of iredeem.in but it could not connected.
Below i have mention that email that i received after order my benetton bag
Congratulations!

You have successfully redeemed benetton-red-bag with your voucher. Your transaction id is:[protected]

Your product will be delivered in 10 to 21 working days

If any query persists pls. Feel free to call or email

I redeem

Customer care

Tel.: +[protected]

Email : [protected]@iredeem. Ino please regarding above issue as soon as possible.

So please help me regarding above that i mention as soon as possible.

Thanks and regards
Abhey kalra