[Resolved]  Iredeem.in — Still no sign of benetton bag

I got a promo code from axis bank thru sms which had a link to buy the product and redeem it. I did and it took to your side and the product available was benetton bag. Order placed successfully. Transaction id. [protected]. And i received an order confirmation thru email and said it'll be dispatched by 10 - 21 working days but never received any information about tracking id, etc. 6 days earlier i wrote to the company and they said that the product will be dispatched in 3-5 days but there's still no sign of anything. Yet. Kindly let me know the details at the earliest... Its almost 1.5 month since i ordered the bag and now my patience is running out.