Iredeem.in — didn't get confirmation msg or email that my order has been placed.

I have place an order o[censored]cb watch on 07-december-2018. I had made payment through netbanking (Hdfc). I have received message from bank you had paid rs.411.83 including gst (Transaction ref no:[protected]. Till now i didnt receive any confirmation message or any order id from iredeem. I have tried the contact no. Given on site of ireedem.in but no one is picking. My registered no. With the order placed is [protected]. So please provide me the solution for this...