ISBT Kashmere Gate — Public washrooms - Staff denying access

Address:New Delhi, Delhi, 110006

ISBT Kashmiri gate has good public washroom facility, except the behaviour of the cleaning staff. It has been noticed that they shut down the main door of the ladies washroom, on both ground and first floors, for as long as 30-45 minutes in the rush hours, denying access to use the facilities to travellers who are getting late to board the bus despite polite insistence. Their behaviour in response is callous and indifferent. I personally suffered losses on the morning of 29/03/2017 at 8:00 am due to this behaviour. Kindly look into the matter as the staff continues to exhibit poor behaviour due to lack of check from their superiors.
-An aggrieved customer.
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