Itasveer — Photo print not received as per timeline

Address: 122003
Website: itasveer.com

I have ordered (149598-R69888) online photo print on 31st Jan 2016 at itasveer website paid amount full 858 Rs. As per order details they mentioned my photos will be delivered within 4-5 days. I am not getting any response from this company on email or phone. I tried to put message on their facebook page as well but no response. I can see many people like me from facebook page. I want my money refund and they should pay some panalty as well for not fulfilling order ontime.
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    Na, Haryana
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