ITC Complaints & Reviews

Dear sir /ma'am
i am deepak rathor ([protected])(email- [protected]@gmail.com) from Balveer store at place molarband ext. badarpur new delhi-110044 (FROM Market of BN trading).

sir/ma'am in 2020 the product of ITC bingo products was lefted from BN trading then it will be gone through NAMAN tarding Co. in (C1-249, sangam vihar, new delhi[protected]email- [protected]@gmail.com) and that time i was shifted my shop one...

ITC has an unauthorized distributor in Jammu, Angel Traders who has set-up a warehouse in the residential neighborhood of Sanjay Nagar, Jammu. They are a major nuisance for the people in the neighborhood because of continuous activity in the warehouse.
It is requested that ITC take up the matter with the Angel traders and ask them to shift to a commercial place.

Awaiting a positive and quick response....

The company person is not taking orders for no reason from me.(Mahalaxmi Store, Daspalla, Grocery).I'm buying goods from other's while their is Anand Distributor from Nayagarh is delivering to other shops for 2 times.
So please enquire about the reason and solve the matter.
Please urgent....

The Company Person is not taking order from me for no reason...

Hi,

Despite of writing thousand emails and phone calls on customer care you people don't revert.

I have received an email stating that you have already delivered the entire order, howeverI HAVEN'T received the ORDER. It was my biggest MISTAKE to TRUST and order from your website, I would have ordered from Amazon or flipkart only. In my order I just received a STALE green pea packet which packed with a CELLOPHANE...

Dear sir,
This is to inform you please your packing of cigarate at filter part bottom in the packet in covid situation। Due to sales man touch this filter and given to customar, same covid virus moved in straight goes in mouth.

Thanking you, its my request...

Dear sir,
I have purchased 2 packed of sunfeast mom's magic butter cukkies 5*2= 10 (5rs each) in this packed please check what us in which i am consumed whole....

I had ordered 3 bags of aashirwad Atta thru your site and paid 570 including delivery charge of 50 and applied a discount of 200 thru magic pin voucher but have not received any intimation of my order pls help.
My registered mobile no is [protected]...

Hole sale shops now single box cigrate takes excess amount..so please check it...

A delivery boy named rahul Bose misbehaving with us we have retail outlet at lakegardens west Bengal, kolkata named abol tabol.
This is the second time we are facing this problem . We have a relationship with itc product for last 3 years we are selling ... this is not the we should be treated by that delivery boy ... look into this matter otherwise will take this matter to higher authority....

Due to lockdown in our area Bulandshahar (UP) the distribution of ciggrates is they are not giving me ciggrates for selling I m retailer they r taking overpriced pls help me to contact...

My name is shekar from makthal509208 .the distributor was not taking order and not suppling goods only he do sales of cigrate to other states near by him to earn high margins.but not suppling properly goods in local market, he is saying some itc local officials in my hand, so nobody take action on me.please take action on him...

I am a regular smoker, but from few days I am observing difference in the taste of the cigarette and the look of the cigarette and packing of the cigarette, I am from Andhra Pradesh Kadapa district, Kadapa Town

I think some gangs are duplicating this brand Gold Flake kings and some more ITC brands

I think there are some ITC employees and distributor's involved in this, hope the security team will find the culprits...

My order number is 46944, dated[protected], 5 pm.
I was supposed to get delivery on[protected] by 9 am to 3 pm.
Whenever I complained on [protected] or mail to customer care I get only one silly reply that, I will get my delivery within next 24 hours, but infact 7 days have crossed in this world's calender but the 24 hours have not crossed in the watch and calander of ITC estore, and still waiting for my order.
Today...

Dear Sir/Ma’am

I reside in Bangalore, Karnataka, India.
Due to the events that have occurred until now, I am concerned that your online ITC Store team will not deliver the order and my amount will not be refunded to me. Hence I write.

I had placed 2 orders via your online ITC Store on 30 Apr 2021, the details of which are below:
Order #48265 for Rs.1, 352.80 and order #48483 for Rs.1, 584.00.br...

Not good quality and dimag packed...

I have purchased the product from a local grocery store few days back. When today I opened the packet and poured into a glass what I found was a dead insect in it. See now such a big MNC and what we find inside their packet is a dead insect?
What would happened if I had drank that!! A fast reply is expected...

The agencies is not supplying any products to the regular retailers in there area, there is always a lot of shortage of itc products in bhadrak charampa area, by which you're name of the brand is going down and down...

Sir, we have a small PAN(general) shop. As we sell many items including cigarettes, so I went to ITC dealer in Ravulapalem to purchase cigarettes in a bulk. When I asked them they said their Agent will come tomorrow.
Again next day I went to dealer still agent didn't came. So I bought some cigarettes in black market.
So here issue is ITC dealers saying agent will come in next day like that. And also no response from them. In...

Sir,
refer order no 43778
i have not received any item. Although the email has been sent that the items have been delivered. Moreover i cancelled my order vide no 372245.
There appears be some fraud going on in this organization. My money is to be refunded immediately.

Prabhakar raghav...