Zomato Customer Care
Zomato Media Pvt. Ltd.
Customer satisfaction rating: 12%
Submit a Complaint
3795
COMPLAINTS

Zomato Customer Care

Zomato Media Pvt. Ltd.

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Address
139-P, Sector 44
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1479
down
670
up
837
down
363
up
817
down
371

Additional info

United States
+1 844 896 6286 

United Kindgom

+44 20 3095 4951

Australia

+61 450 266 295

South Africa

+27 871 352 196 


Key Executives

Mr. Deepinder Goyal
Chief Executive Officer, Co-Founder and Director

Mr. Pankaj Chaddah
Co-Founder and Director

Ms. Surobhi Das
Chief Operating Officer

Mr. Gunjan Patidar
Chief Technocrat



View More Information...

Customer satisfaction rating
12%
Complaints
3795
Pending
0
Resolved
451
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Zomato related photos (1426)

Zomato Complaints & Reviews

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Zomato — did not receive complete refund

 Tanushree Kundu on Nov 21, 2019
I placed an order thrice with a restaurant which declined my order twice and did not deliver the third order at all. Eventually...
Complaint comments  Read comments Complaint category Unauthorized charges

Zomato — order not delivering and posting on app as delivered

 zennnnn on Nov 20, 2019
I had order my food from KFC via Zomato at 1:01 pm Dubai Time.
At 2:30 the food was still not delivered. I informed...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Zomato — delay in order delivery

 [email protected] on Nov 20, 2019
I've ordered food from KFC thru Zomato on 20/11/2019 at 2:05 PM UAE time, and in app its shows still preparing in KFC kitchen....
Complaint comments  Read comments Complaint category Food

Zomato — home delivery blocked

 shwetarwat1489 on Nov 20, 2019
Hi zomato has blocked my online delivery for no reason.

When checked with their support team, they gave no...
Complaint comments  Read comments Complaint category Food

Zomato — zomato not paying my refund

 sneha tamboli on Nov 20, 2019
I had ordered Pizza from Domino's on 2nd November 2019 where I have received a message that I will get my order within 30...
Complaint comments  Read comments Complaint category Food

Zomato — fraud in order cancellations

 Debra Joseph on Nov 19, 2019
I placed an order while walking home from office and by mistake the app picked up my office adress as the delivery adress...
Complaint comments  Read comments [3]Complaint category Food

Zomato — fake promise to sell zomato gold membership

 Niraj Deoria on Nov 19, 2019
Zomato provided zomato credits of ₹1000 for renewing my membership. But unfortunately i am not able to use the credits....
Complaint comments  Read comments [1]Complaint category Restaurants & Bars

Zomato — money charged and food not delivered order number: 1049290042

 Govindk233636 on Nov 19, 2019
Order Number: [protected]
I ordered cookies and had already paid for it, it wasn't delivered and they are saying my...
Complaint comments  Read comments Complaint category Food

Zomato — didn't receive order and no refund

 Chitra M Shivdasani on Nov 19, 2019
I paid online through pytm but the order was not received as delivery man was wrongly informed abt the location which was...
Complaint comments  Read comments [1]Complaint category Food

Zomato — zomato money charged and food not delivered

 gagandhawan on Nov 19, 2019
I ordered cake (from Theobrama via Zomato) and had already paid for it, it wasn't delivered and they are saying my location...
Complaint comments  Read comments [1]Complaint category Food

Zomato — money charged and food not delivered

 Aditya11Agarwal on Nov 18, 2019
I ordered ice creams and had already paid for it, it wasn't delivered and they are saying my location was incorrect even though...
Complaint comments  Read comments Complaint category Food

Zomato — amount refund issue zomato

 Maniyog Reddy on Nov 18, 2019
Hello i'm oder on 7/11/19 oder i'd [protected] i was cancelled my order because of some reasons before food cooking, then i...
Complaint comments  Read comments Complaint category Other

Zomato — who ate my cake? who pocketed my money

 Deepa Sinha on Nov 18, 2019
My friend had ordered a cake from zomato app on my behalf. She had keyed in the same address that is printed on our electricity...
Complaint comments  Read comments Complaint category Food

Zomato — cancellations of my order after payment also

 GMeghana on Nov 17, 2019
I already paid for my order but their is system issue so zomato did cancellation but its my amount i need my refund because...
Complaint comments  Read comments Complaint category Food

Zomato — food order cancelled by zomato and charged me also

 a_040 on Nov 17, 2019
I oredered my food from zomato, the delivery guy couldnt deliver the order to me, so the zomato guyz cancelled my order, they...
Complaint comments  Read comments [1]Complaint category Food

Zomato — my money not refunded for cancelled order on 17 nov 19 tewari bros

 Sumathi virk on Nov 17, 2019
Please note i immediately cancelled my first order with tewari bros and your chat mentioned that the money cannot be refunded...
Complaint comments  Read comments Complaint category Food

Zomato — refund not given and order not delivered

 @Vikas Kumar pandey on Nov 17, 2019
I order something from zomato. After some time i seen i mention my old address by mistake i called immediately to my food...
Complaint comments  Read comments Complaint category Food

Zomato — my order cancelled and not refund my amount

 Nishudit on Nov 17, 2019
On 16th november 2019, at about 11 pm, i ordered a food item from zomato. I entered the right address - but customer care...
Complaint comments  Read comments Complaint category Food

Zomato — promo code 'free meal' was invalid after using twice.

 Milind45 on Nov 16, 2019
The offer on Zomato promised third meal placed on the app free upto 200 as a compensation on ordering two times prior to it...
Complaint comments  Read comments Complaint category Food

Zomato — this is a complaint against delivery boy of zomato.

 Himanshi Girdhar on Nov 16, 2019
This is a complaint against nuisance & unprofessional behaviour of zomato's delivery boy who's name is gulfam
As i...
Complaint comments  Read comments Complaint category Food

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