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Zomato Complaints & Reviews

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Last updated May 18, 2024
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Zomato reviews & complaints(7788)

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G
goviGg
from Delhi, Delhi
May 18, 2024
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Delivery charge

Address:Ground Floor 12A, 94 Meghdoot, Nehru Place, Delhi, South Delhi, Delhi, 110019

I ordered paneer wheat momos of price 313 rupees including delivery charge and GST, in this food value is rupees 186.25 and 121 is delivery charge and other charges. This is pure case of looting where such delivery charges are applied on food. This is disgusting and I want my refund back under [protected]@ptaxis UPI id. Invoice No: Z25DLOT[protected] Order ID :[protected]...
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Appala Swami naidu
from Eluru, Andhra Pradesh
May 15, 2024
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Unblock my number

Address:4-67 market yard Eluru Andhra Pradesh
Website:Zomato

I create new account and debit my many ico't login shoing your phone Blacklisted...
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B
Billa143
from Mysore, Karnataka
May 13, 2024
May 16, 2024
This thread was updated on May 16, 2024
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Hi my name is Bharath I have joined to this Company newly and I was continued delivering order in this company for approximately 20 day some personal issues I was dropped login to the company for delivery order but after clearing my issue I was tried to login but my ID was was terminated due to Background Verification Failed reason.
Kindly activate my ID and allow me to continue the work with your company the details are mentioned below.

Name. Bharath R (FE2034379)
State. Karnataka
City. Tumkur
Zomato customer support has been notified about the posted complaint.
May 16, 2024
Updated by Billa143
My id not activated
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    H
    harshjai005
    from mumbai, Maharashtra
    May 13, 2024
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    Not given right to cancellation

    I erroneously placed order on 12th May 2024 at 10:23 pm Order Id-#[protected] and immediately saught to cancell it. No option to cancellation was provided in order section and upon choosing "Chat with me" and AI enabled Chat bot continuously declined my request even when the food was ordered just seconds before!
    I tried to contact restaurant and they told to cancell through zomato app.
    ZOmato does not provide any customer service...
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    S
    sourabh chakravarty
    May 11, 2024
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    Wrong delivery of food and misbehave from Restaurent person

    Address:Trisharan Chowk,Banerjee Layout,Nagpur

    Myself Sourabh Chakravarty ordered two dishes from Lazeez Food online via Zomato Food Delivery App on 06/05/2024.
    Order is of 1 Veg Biryani and 1 half Veg Biryani Rice.i ordered around 08:30 pm and Zomato delivery person delivered food around 09:20 pm.
    Afer this we opened up the parceled food and started eating, in the meanwhile my father found pieces of chicken/mutton in his plate
    .He immediately stopped eating and...
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    G
    Godwin kiruba
    from TIRUNELVELI, Tamil Nadu
    May 9, 2024
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    My unique ticket id is[protected]...kindly verify it

    I ordered some foods in domino's on March 18th at 10:16 PM after a few minutes i called domino i cancelled it ..Now I got a refund in my zomato wallet.

    Nextday also i ordered some foods in anjappar in the order ID [protected] still i didn't get any refund...seriously i'm struggling alot. Kindly update my status daily i am trying to contact in zomato support but i didn't get any support. I dono what to do. Please kindly put the anjappar refund amount rupees 630 atleast in a zomato wallet please. It almost 2 months but didn't get any solution please help me. Thank you
    Zomato customer support has been notified about the posted complaint.
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      T
      Thomaskutty Sebastian
      May 3, 2024
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      Address:Zomato, Kerala, kottayam

      I didn't received zomato bag and t shirt fully payment on 4/1/24, 6:43 pm in g pay. Now till 3/5/24 not received. I raised ticket and informed my issue zomato executive team. But they no replay. Please help me refund my cash. I don't need zomato t shirt and bag anymore and i don't want work on it. My zomato id:fe3463930
      Zomato customer support has been notified about the posted complaint.
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        B
        BRISTIDEV BURMAN
        Apr 29, 2024
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        They have incorporated an AI based chatbot which does not do anything but reply to our texts.
        I asked for a order cancellation, but it confused me till delivery partner was assigned and now they are not ready for the order cancellation.
        Zomato customer support has been notified about the posted complaint.
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          S
          Salman22
          from Allahabad, Uttar Pradesh
          Apr 28, 2024
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          My id verification is failed

          My i'd verification is failed My id is FE3885492 what can i do please resolved my problem...
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          A
          Aaryankm
          from Kannur, Kerala
          Apr 22, 2024
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          Related to payment

          On April 22, 2024, I placed an order for two chicken biryanis and made a payment of INR 400. However, the payment failed, and the amount was deducted from my bank account. The delivery person asked me to scan again and make the payment again, assuring me that the failed transaction amount would be refunded. To date, I have not received any refund or any communication regarding the same. I kindly request you to look into this matter and assist...
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          D
          Divineshah
          Apr 21, 2024
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          Address:Barara. City center
          Website:Zomato Delivery

          Hi sir this is Nitesh Anand (FE2282901) My ID has been disabled due to behavioural issues, But sir i have not misbehaved any customers, so please unblock my id it's my humble request to you. Please Thank you.
          Zomato customer support has been notified about the posted complaint.
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            R
            Ruplatadeoghar
            Apr 15, 2024
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            Ordered item not recieved

            प्रिय ज़ोमैटो टीम,

            मेरा नाम [आपका नाम] है और मैंने आपके प्लेटफॉर्म पर [15/4/2024 डेट] को ऑर्डर नंबर ([protected]] के तहत एक ऑर्डर दिया था। दुर्भाग्यवश, मुझे मेरा पूरा ऑर्डर प्राप्त नहीं...
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            B
            Bhumik Verma
            Apr 12, 2024
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            I can't use Cash On Delivery even after being a Gold Customer and not cancelling any order. I was able to use it till day before yesterday for Blinkit. Now I cant use in both Blinkit and Zomato.
            Zomato customer support has been notified about the posted complaint.
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              V
              vansh123123123
              from Delhi, Delhi
              Apr 8, 2024
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              Payment got stuck, order not placed and got no refund

              Payment got stuck, order not placed and got no refund...
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              N
              nayak.saroj
              from Bengaluru, Karnataka
              Apr 5, 2024
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              Doing fraud with customer

              Address:1st main,1st cross, 16c new mico layout

              Hi Team,

              I am writing to express my dissatisfaction with my recent food order experience. Last night, I encountered a significant issue with the food I received, rendering it inedible. Unfortunately, I found mysel[censored]nable to consume it, leading to a considerable level of discomfort and hunger throughout the day.

              Upon contacting your customer service team, I was informed of a partial refund of ₹51.16, which...
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              Address:Mumbai

              First had my order grouped with other orders and delivery guy took a u-turn even though he was near my location and went elsewhere which resulted in delayed delivery and food turning soggy.

              Then they took an action which was completely different from what was confirmed over call yesterday with Kalyan and gave me a coupon instead of refund to source. This is unacceptable.

              Now they are telling me rest assured...
              +2 photos
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              A
              AThar Raza
              Mar 29, 2024
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              Zomato Gold fraud

              I have Zomato Gold in my Zomato account but Delivery Isn't free. I buy Gold because i can use free delivery service but isn't work...
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              R
              Rushali29
              from Bengaluru, Karnataka
              Mar 29, 2024
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              Order not Placed with restaurant although the payment went through.

              Address:f904 sterling shalom kundalahalli ITPL main road

              I ordered Chaat from Chaat Street in Bangalore on the Zomato platform. One Pav Bhaji and One Pani Puri on 29th March 2024 in the evening. The payment went through, but the order never got placed.

              I would appreciate a delivery to the address mentioned or alternatively a payment refund.

              Attached is the screenshot of the restaurant and the payment deduction online from my HDFC account....
              +2 photos
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              A
              Amarjeet patwa
              from Kalyan, Maharashtra
              Mar 29, 2024
              Mar 31, 2024
              This thread was updated on Mar 31, 2024
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              Profile verification pending( plss active my Zomato delivery partner)

              I had registered my Zomato delivery partner id 27th March.but I didn't get verified my Zomato delivery partner.pls help to activate my Zomato delivery partner id
              My Zomato id--FE3750869...
              +1 photos
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              P
              Pyarelal shaikh
              from Pune, Maharashtra
              Mar 26, 2024
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              About I'd activation

              I have registered my self on Zomato app and pay onboarding fees still my I'd is not activated it's showing verification pending so please start my I'd
              Id- FE2763410
              Driver name- Pyarelal shaikh
              City-pune
              Phone -[protected]...
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