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Updated: Apr 7, 2025
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Zomato reviews & complaints(7858)

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A
[email protected]
Apr 7, 2025
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My id was terminated since aug 2024

Address: Nagpur

My self ankit ramteke My id was terminated since aug 2024 i log ticket from app but it could not be activate.

Fe1969222
Nagpur...
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B
bhgyesh aitha
Mar 15, 2025
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I have a complaint about my delivery id being terinated for no reason

Address: vasai maharashtra

I have worked for almost 2 years and now my id is terminated please remove that termination as fast as possible and its showing that i had denied few orders thast why my id is terminated but there is nothing like that the restaurant was closed and the custo.er service people did wrong actions
id number - FE3461287...
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A
Ayesha_Ijaz
Mar 10, 2025
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Free delivery promised on Zomato gold but it is not free

Free delivery promised on Zomato gold but it is not free,

I tried ordering through zomato in Erode amman mess restaturant chennai,
upon ordering i got prompt to subscribe Zomato gold, which i did to avail free delivery which it did not and there is no option for me to get a refund of the zmount which i paid

I am writing to express my concern regarding the recent charges applied to my deliveries, even...
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D
Divine_Aura
from Jammu, Jammu and Kashmir
Mar 3, 2025
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Food ordered was not up to mark

Food ordered was heavy spicy and lot of chilly made my heart burn and I already mentioned in my ordered instructions that no chilly & less spice and still the made it so spicy and top of it so many forceful taxes and donations & I had to edit the bill section as I'm paying for the food and not getting it free of cost from any food banks....
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P
Prashanth_Isha
Feb 19, 2025
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My zomato id was terminated due to Cancellation the order

Hi team,
This is Prashanth Aedem. I am working with your Company last 3 month my ID was terminated. And I give message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible. Iam a Medical student part-time iam using zomato Next month I have to pay emi pls kindly solve the issue
My Id:FE4926094...
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1
1410vishal
from Mumbai, Maharashtra
Feb 4, 2025
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Profile verification is pending Zomato

Sir my profile verification is pending waiting time is 6 hours had 23 hours still pending my Id is FE5256483 please resolve this problem thank you
ID- FE5256483...
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H
Hema wadhwani
Jan 31, 2025
Jan 31, 2025
This thread was updated on Jan 31, 2025
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App doesn't allow to cancel if you have any mistake e.g address

Zomato app has an issue which even uber and ola have resolved in their apps. I ordered a food item and I could see that default address was 30 kms away and I immediately went to change the address and app did not allow me. I had chat with zomato care and they could not resolve. Then I spoke to the restaurant and even offered that I can pay for additional delivery charge and they refused, then I had to cancel my order worth rs. 688.02 and...
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9
9850903777
from Talegaon Dabhade, Maharashtra
Jan 21, 2025
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order acceptance without delivery - reg

Address: Talegon Dabhade

Dear Zomato Support Team,
I am writing to express my dissatisfaction with the recent experience I had with your service. I placed an order through Zomato on 21st Jan 2025 from my mobile application and my mobile number is xxxxxx, and while the order was accepted and confirmed, it was never delivered to me.
Order Acceptance Without Delivery: I was surprised when my order was accepted, and I received a confirmation, only to later...
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A
Atuls147
from Mumbai, Maharashtra
Dec 25, 2024
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To reactivate terminated id

Address: Mumbai City, Maharashtra

Respected sir,
My zomato id [FE2573844] is terminated please reactivate my id...
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K
K2rish9116
Dec 22, 2024
Dec 22, 2024
This thread was updated on Dec 22, 2024
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Unfair terminat

My id was terminated without my any mistakes i send multiple mail to compnay but no revert received
Please help to reactivate my account

Regards
Kanhaiya
[protected]
Id-FE4586339...
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J
Jitendraviru
from Mumbai, Maharashtra
Dec 12, 2024
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Delivery Partner Zomato, Deactivate Id Active Kare

Hi team,
This is Jitendra Virutkar. I am working with your Company last 2 year. But last 6 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

Name: Jitendra Virutkar
ID: FE3664015
LOCATION: Ghatkopar Kurla
City: Mumbai

Regards,
Jitendra Virutkar...
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T
tiya_07
Dec 4, 2024
Dec 20, 2024
This thread was updated on Dec 20, 2024
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Money deducted as cancellation charges

Order ID #[protected]

I ordered this from Pizza Hut through zomato and schedule later option was selected but there is a glitch in zomato app and zomato executive called me and told me that we are cancelling your order and will provide you with refund but they cancelled the order and did not refund the money. There is no support and no one is helping on it....
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S
sathish sitharth
Nov 15, 2024
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They have charged for packaging on restaurant separately

I wish to file a complaint against Zomato for charging separately for packaging in restaurant orders. This practice is unfair and misleading, as customers are not made aware of the additional cost upfront during the ordering process. Packaging should be included in the overall meal cost, not added as an extra charge at the end, causing confusion and frustration. Such charges are deceptive and violate consumer rights to transparent pricing...
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V
vinaykumarmishra
from kanpur, Uttar Pradesh
Nov 8, 2024
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Zomato id is deactivated

Address: kanpur
Website: kanpur

My id is wrongly terminated
vishal gupta
FE id:FE1135339...
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P
Purvaibh
from Nagpur, Maharashtra
Oct 24, 2024
Jan 8, 2025
This thread was updated on Jan 8, 2025
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Payment nhi de rahai

Address: Delhi

Hii mai Zomato mai delivery boy ka kam krta hu 1 months se mera payment nhi de rhai hai...
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G
Goti12345
from Vadodara, Gujarat
Oct 19, 2024
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I'd terminate

Address: Bsup awas flat samta Subhanpura. Vadodara 3900023
Website: Id terminate huaa hai

Hi team,
This is Parmar Sanjay. I am working with your Company last 3 year. But last 1 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

Name: Parmar Sanjay
ID: FE2203219
LOCATION: vadodara
City: gujrat...
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J
jeet8146
from Varanasi, Uttar Pradesh
Oct 16, 2024
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Zomato delivery app profile verification failed

Address: VARANASI

Just i creat new account in zomato delivery app my ID is FE4765710
NAME JITENDER KUMAR GUPTA PLEASE SOLVE MY PROBLEM AS SOON AS POSSIBLE...
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A
ashutosh1408
Oct 9, 2024
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Activation of terminated account

Address: Wakad Pune

Hello Team
My name Ashutosh Ravindra Gaikwad Zomato rider sir my id was terminated due to order cancellation but there is problem of my device phone due to this reason my back to back 2 order are cancle and then id was terminated
Dear sir I am best rider of Zomato. I am doing your company work more than 2 years I kindly request you please unblock my I'd. this type issue not agin I promise you but give me last chance....
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P
Pratham Chauhan
Sep 24, 2024
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Activate my deactivate account.

Address: Kanker khera 250001

Hi team,
This is Pratham Chauhan. I am working with your Company last 7 month. But last 2 days my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

Name: Pratham Chauhan
ID: FE3623671
LOCATION: kanker khera
City: Meerut Cantt...
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A
Akarshi Mathur
Sep 23, 2024
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refund request for undelivered order

I am writing to bring to your attention an issue with my recent order from Pind Punjab Restaurant, Hijawad, Pune, placed through Zomato on 22nd September. My order ID is [protected]. Unfortunately, I did not receive the order, even though the app showed it as delivered.

According to the app tracking, the delivery person was near my location but never reached the actual destination. I contacted customer support via chat, and...
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