Zomato Customer Care
Zomato Media Pvt. Ltd.
Website: | www.zomato.com/india |
Address
139-P, Sector 44 Gurgaon Gurgaon District Haryana India - 122002 |
Customer Care Phone Numbers and Contacts
Additional info
United States
+1 844 896 6286
United Kindgom
+44 20 3095 4951
Australia
+61 450 266 295
South Africa
+27 871 352 196
Key Executives
Mr. Deepinder Goyal
Chief Executive Officer, Co-Founder and Director
Mr. Pankaj Chaddah
Co-Founder and Director
Ms. Surobhi Das
Chief Operating Officer
Mr. Gunjan Patidar
Chief Technocrat
View More Information... Key Executives
Mr. Deepinder Goyal
Chief Executive Officer, Co-Founder and Director
Mr. Pankaj Chaddah
Co-Founder and Director
Ms. Surobhi Das
Chief Operating Officer
Mr. Gunjan Patidar
Chief Technocrat
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Customer satisfaction rating

So far so good - The company responded to our notifications and is working on resolving complaints.
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Zomato Complaints & Reviews
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Zomato — I am complaining about order cancellation
My order got cancelled by zomato( payment made through upi) I’ve talked with the delivery person and he was at wrong location. I told me that this is not the location come to the location then call me. After 2-3 min I’ve got the message that my order was cancelled. Why??? This is wrong and they are saying they won’t refund me.
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I am kaju rajput from ranchi, i had ordered food from acs lalpur, ranchi but now i have cancelled my order because or the...
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Two months before, I have ordered a food for my friend and that was not delivered, and after entering my friend's mobile number...
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Zomato — ID terminate
Dear sir, I am working zomato past of 7 month, the last 3 month my I'd terminate, on time I have accident, so I rejected the order...kindly please rejoin active my ID ...sir
My zone team leaders not help for me please active my ID
Name : veerabhadran
My ID :FE974754
Phone :[protected]
Location: Anna nagar
State :Tamil nadu
My zone team leaders not help for me please active my ID
Name : veerabhadran
My ID :FE974754
Phone :[protected]
Location: Anna nagar
State :Tamil nadu
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Complaint Status
[Apr 09, 2021] Zomato customer support has been notified about the posted complaint.
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My zomato account "SRI" linked with zomato account money of Rs 147.50 is deducted from paytm wallet linked with zomato at...
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Zomato — Terminated id
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Complaint Status
[Apr 07, 2021] Zomato customer support has been notified about the posted complaint.
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Dear Sir / Madam,
I am writing to you to raise an issue about: Online Food Odering
The issue...
I am writing to you to raise an issue about: Online Food Odering
The issue...
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+1Zomato — Zomato sir please activate my Zomato I'd fe852234
Hello Zomato sir ji help sir please sir meri Zomato I'd activate kar dijiye sir please sir main ghar me akela hi kaam karne wala hu sir please my Zomato I'd fe852234 ab se main apni poori koshish karunga sir ki denial aur cancelation na ho sir please 😥😥😓😓 sir please sir main apse request karta bas ek bar chalu kar dijiye sir please lage to aap performance check kar sakte ho sir mera please sir aap call kar sakte ho sir mujhe mera no..[protected] sir please sir
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Complaint Status
[Apr 07, 2021] Zomato customer support has been notified about the posted complaint.
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Zomato — My id was terminated
My login id:[protected]
FE882885
My id terminated by delay order that is not my problem i was struggling in traffic because my area was offeceted by election so traffic is high plss reactive my account
FE882885
My id terminated by delay order that is not my problem i was struggling in traffic because my area was offeceted by election so traffic is high plss reactive my account
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Zomato — Deducted money without order being placed and no refund
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Order id [protected].
The food was stale and smelly. Taste was way too bad and the quantity was very less. I need...
The food was stale and smelly. Taste was way too bad and the quantity was very less. I need...
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Zomato — Promo code not applicable zomato
Promo code is not working iam trying to contact zomato from three months no one is responding
It's showing promo code not applicable on the order
It's showing promo code not applicable on the order
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Zomato — Promo code zomato
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Complaint Status
[Apr 03, 2021] Zomato customer support has been notified about the posted complaint.
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I ordered food from Zomato today and the food was oily, Bad smell was coming from the fish curry and also looked unfresh....
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Dear Zomato,
I have ordered from your app many times but this time the food was of worst quality
I ordered...
I have ordered from your app many times but this time the food was of worst quality
I ordered...
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Zomato — Zomato Id Activate request
Sir my name is manoj. Main pichle 1 year se terminate hu mujhe nhi pata ki meri ky galti hai but fir bhi main apni galti ko savikaar krta hu meri Id ([protected]) please ise activate kardo. Main in future zomato ko kisi bhi tarah ki shikayat ka mauka nhi dunga. Please re join my my humble request to you..
Thanku
Thanku
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Zomato — Money deducted by upi but payment not processed
I have ordered from Barbique Nation and money deducted but payment could not be processed. Pls see regarding this
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Complaint Status
[Mar 26, 2021] Zomato customer support has been notified about the posted complaint.
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Latest Resolved
- Sent Incorrect stale item Zomato refused to replace or refund
- Refund for payment to wrong restaurant
- Food delivered was unsatisfactory and no customer support.
- Payment made but order not confirmed
- Please mera I'd unlock karo
- I'd Terminated
- My zomato rider I'd terminated
- My account has been suspended due to bgv failed
- Amount deducted from bank but payment failed in Zomato.
- Refund of payment gateway failure
Featured Complaints
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