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Zomato
Zomato Media Pvt. Ltd.
Customer satisfaction rating: 10%
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4675
COMPLAINTS
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Zomato Customer Care

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Address
139-P, Sector 44
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1758
down
790
up
986
down
429
up
959
down
441

Additional info

United States
+1 844 896 6286 

United Kindgom

+44 20 3095 4951

Australia

+61 450 266 295

South Africa

+27 871 352 196 


Key Executives

Mr. Deepinder Goyal
Chief Executive Officer, Co-Founder and Director

Mr. Pankaj Chaddah
Co-Founder and Director

Ms. Surobhi Das
Chief Operating Officer

Mr. Gunjan Patidar
Chief Technocrat



View More Information...

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Customer satisfaction rating
10%
Complaints
4675
Pending
0
Resolved
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Zomato Complaints & Reviews

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Sir./ My id is inactive, The reason high rejection at time my bike accident so cancell the order.., . Please re active my id. Give me one juices l... Please๐Ÿ™Ÿ™/ / My name : veerabhadran/ My location : Anna nagar (chennai), / My ID number: FE974754.

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[Apr 12, 2021] Zomato customer support has been notified about the posted complaint.
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    My order got cancelled by zomato( payment made through upi) Iโ€™ve talked with the delivery person and he was at wrong location. I told me that this is not the location come to the location then call me. After 2-3 min Iโ€™ve got the message that my order was cancelled. Why??? This is wrong and they are saying they wonโ€™t refund me.
    I am complaining about order cancellation

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    [Apr 11, 2021] Zomato customer support has been notified about the posted complaint.
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      I am kaju rajput from ranchi, i had ordered food from acs lalpur, ranchi but now i have cancelled my order because or the...
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      Two months before, I have ordered a food for my friend and that was not delivered, and after entering my friend's mobile number...
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      Dear sir, I am working zomato past of 7 month, the last 3 month my I'd terminate, on time I have accident, so I rejected the order...kindly please rejoin active my ID ...sir
      My zone team leaders not help for me please active my ID

      Name : veerabhadran
      My ID :FE974754
      Phone :[protected]
      Location: Anna nagar
      State :Tamil nadu

      Complaint Status


      [Apr 09, 2021] Zomato customer support has been notified about the posted complaint.
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        My zomato account "SRI" linked with zomato account money of Rs 147.50 is deducted from paytm wallet linked with zomato at...
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        Sir id meri chalo kar do please ab se koi galti nahi hogi bina kisi issue ke order canceled nahi honge sir 2 year ho gaya hai sir ab id chalo kar do please sir aap ki mahaan daya hogi id no Fe435168

        Complaint Status


        [Apr 07, 2021] Zomato customer support has been notified about the posted complaint.
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          Dear Sir / Madam,

          I am writing to you to raise an issue about: Online Food Odering

          The issue...
          Helpful+1

          Hello Zomato sir ji help sir please sir meri Zomato I'd activate kar dijiye sir please sir main ghar me akela hi kaam karne wala hu sir please my Zomato I'd fe852234 ab se main apni poori koshish karunga sir ki denial aur cancelation na ho sir please ๐Ÿ˜ฅ๐Ÿ˜ฅ๐Ÿ˜“๐Ÿ˜“ sir please sir main apse request karta bas ek bar chalu kar dijiye sir please lage to aap performance check kar sakte ho sir mera please sir aap call kar sakte ho sir mujhe mera no..[protected] sir please sir

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          [Apr 07, 2021] Zomato customer support has been notified about the posted complaint.
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            My login id:[protected]
            FE882885

            My id terminated by delay order that is not my problem i was struggling in traffic because my area was offeceted by election so traffic is high plss reactive my account
            My id was terminated

            Complaint Status


            [Apr 08, 2021] Zomato customer support has been notified about the posted complaint.
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              I ordered stuffed chicken breast from zomato and then went to pay, when I went to the zomato page the money had been deducted from my bank account and there was no order placed and when I tried contacting support they said no transaction was made.
              Deducted money without order being placed and no refund
              Deducted money without order being placed and no refund

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              [Apr 07, 2021] Zomato customer support has been notified about the posted complaint.
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                Order id [protected].

                The food was stale and smelly. Taste was way too bad and the quantity was very less. I need...
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                My account is suspended due to BGV issue yesterday what should I do to resolve this..
                My account is suspended due to BGV issue

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                [Apr 04, 2021] Zomato customer support has been notified about the posted complaint.
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                  I want to submit Complaint Positive Review Neutral Comment
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                  Promo code is not working iam trying to contact zomato from three months no one is responding
                  It's showing promo code not applicable on the order
                  Promo code not applicable zomato

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                  [Apr 04, 2021] Zomato customer support has been notified about the posted complaint.
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                    Iam not able to apply promo codes on zomato it's showing promo code not applicable because of suspicious activity I am trying to contact zomato but no one is responding please help me to resolve my issue

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                    [Apr 03, 2021] Zomato customer support has been notified about the posted complaint.
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                      I want to submit Complaint Positive Review Neutral Comment
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                      I pay 500rs
                      But my id is not active
                      Please active my id
                      Or refund my money
                      My id is not active

                      Complaint Status


                      [Apr 04, 2021] Zomato customer support has been notified about the posted complaint.
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                        I ordered food from Zomato today and the food was oily, Bad smell was coming from the fish curry and also looked unfresh....
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                        Dear Zomato,
                        I have ordered from your app many times but this time the food was of worst quality
                        I ordered...
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                        Sir my name is manoj. Main pichle 1 year se terminate hu mujhe nhi pata ki meri ky galti hai but fir bhi main apni galti ko savikaar krta hu meri Id ([protected]) please ise activate kardo. Main in future zomato ko kisi bhi tarah ki shikayat ka mauka nhi dunga. Please re join my my humble request to you..
                        Thanku
                        Zomato Id Activate request
                        Zomato Id Activate request

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                        [Mar 26, 2021] Zomato customer support has been notified about the posted complaint.
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                          I have ordered from Barbique Nation and money deducted but payment could not be processed. Pls see regarding this

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                          [Mar 26, 2021] Zomato customer support has been notified about the posted complaint.
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