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Zomato Customer Care
Zomato Media Pvt. Ltd.
| Website: | www.zomato.com/india |
139-P, Sector 44 Gurgaon Gurgaon District Haryana India - 122002 |
Customer Care Phone Numbers and Contacts
Additional info
United States
+1 844 896 6286
United Kindgom
+44 20 3095 4951
Australia
+61 450 266 295
South Africa
+27 871 352 196
Key Executives
Mr. Deepinder Goyal
Chief Executive Officer, Co-Founder and Director
Mr. Pankaj Chaddah
Co-Founder and Director
Ms. Surobhi Das
Chief Operating Officer
Mr. Gunjan Patidar
Chief Technocrat
View More Information... Key Executives
Mr. Deepinder Goyal
Chief Executive Officer, Co-Founder and Director
Mr. Pankaj Chaddah
Co-Founder and Director
Ms. Surobhi Das
Chief Operating Officer
Mr. Gunjan Patidar
Chief Technocrat
Customer satisfaction rating
So far so good - The company responded to our notifications and is working on resolving complaints.
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Zomato Complaints & Reviews
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Zomato — did not receive complete refund | ||
Ta Tanushree Kundu on Nov 21, 2019 | ||
I placed an order thrice with a restaurant which declined my order twice and did not deliver the third order at all. Eventually... | ||
 Read comments |  Unauthorized charges | |
Zomato — order not delivering and posting on app as delivered | ||
Ze zennnnn on Nov 20, 2019 | ||
I had order my food from KFC via Zomato at 1:01 pm Dubai Time. At 2:30 the food was still not delivered. I informed... | ||
| Read comments | Clubs, Bars, Restaurants | |
Zomato — delay in order delivery | ||
Sa [email protected] on Nov 20, 2019 | ||
I've ordered food from KFC thru Zomato on 20/11/2019 at 2:05 PM UAE time, and in app its shows still preparing in KFC kitchen.... | ||
| Read comments | Food | |
Zomato — home delivery blocked | ||
Sh shwetarwat1489 on Nov 20, 2019 | ||
Hi zomato has blocked my online delivery for no reason. When checked with their support team, they gave no... | ||
| Read comments | Food | |
Zomato — zomato not paying my refund | ||
Sn sneha tamboli on Nov 20, 2019 | ||
I had ordered Pizza from Domino's on 2nd November 2019 where I have received a message that I will get my order within 30... | ||
| Read comments | Food | |
Zomato — fraud in order cancellations | ||
De Debra Joseph on Nov 19, 2019 | ||
I placed an order while walking home from office and by mistake the app picked up my office adress as the delivery adress... | ||
| Read comments [3] | Food | |
Zomato — fake promise to sell zomato gold membership | ||
Ni Niraj Deoria on Nov 19, 2019 | ||
Zomato provided zomato credits of ₹1000 for renewing my membership. But unfortunately i am not able to use the credits.... | ||
| Read comments [1] | Restaurants & Bars | |
Zomato — money charged and food not delivered order number: 1049290042 | ||
Go Govindk233636 on Nov 19, 2019 | ||
Order Number: [protected] I ordered cookies and had already paid for it, it wasn't delivered and they are saying my... | ||
| Read comments | Food | |
Zomato — didn't receive order and no refund | ||
Ch Chitra M Shivdasani on Nov 19, 2019 | ||
I paid online through pytm but the order was not received as delivery man was wrongly informed abt the location which was... | ||
| Read comments [1] | Food | |
Zomato — zomato money charged and food not delivered | ||
Ga gagandhawan on Nov 19, 2019 | ||
I ordered cake (from Theobrama via Zomato) and had already paid for it, it wasn't delivered and they are saying my location... | ||
| Read comments [1] | Food | |
Zomato — money charged and food not delivered | ||
Ad Aditya11Agarwal on Nov 18, 2019 | ||
I ordered ice creams and had already paid for it, it wasn't delivered and they are saying my location was incorrect even though... | ||
| Read comments | Food | |
Zomato — amount refund issue zomato | ||
Ma Maniyog Reddy on Nov 18, 2019 | ||
Hello i'm oder on 7/11/19 oder i'd [protected] i was cancelled my order because of some reasons before food cooking, then i... | ||
| Read comments | Other | |
Zomato — who ate my cake? who pocketed my money | ||
De Deepa Sinha on Nov 18, 2019 | ||
My friend had ordered a cake from zomato app on my behalf. She had keyed in the same address that is printed on our electricity... | ||
| Read comments | Food | |
Zomato — cancellations of my order after payment also | ||
Gm GMeghana on Nov 17, 2019 | ||
I already paid for my order but their is system issue so zomato did cancellation but its my amount i need my refund because... | ||
| Read comments | Food | |
Zomato — food order cancelled by zomato and charged me also | ||
A_ a_040 on Nov 17, 2019 | ||
I oredered my food from zomato, the delivery guy couldnt deliver the order to me, so the zomato guyz cancelled my order, they... | ||
| Read comments [1] | Food | |
Zomato — my money not refunded for cancelled order on 17 nov 19 tewari bros | ||
Su Sumathi virk on Nov 17, 2019 | ||
Please note i immediately cancelled my first order with tewari bros and your chat mentioned that the money cannot be refunded... | ||
| Read comments | Food | |
Zomato — refund not given and order not delivered | ||
@v @Vikas Kumar pandey on Nov 17, 2019 | ||
I order something from zomato. After some time i seen i mention my old address by mistake i called immediately to my food... | ||
| Read comments | Food | |
Zomato — my order cancelled and not refund my amount | ||
Ni Nishudit on Nov 17, 2019 | ||
On 16th november 2019, at about 11 pm, i ordered a food item from zomato. I entered the right address - but customer care... | ||
| Read comments | Food | |
Zomato — promo code 'free meal' was invalid after using twice. | ||
Mi Milind45 on Nov 16, 2019 | ||
The offer on Zomato promised third meal placed on the app free upto 200 as a compensation on ordering two times prior to it... | ||
| Read comments | Food | |
Zomato — this is a complaint against delivery boy of zomato. | ||
Hi Himanshi Girdhar on Nov 16, 2019 | ||
This is a complaint against nuisance & unprofessional behaviour of zomato's delivery boy who's name is gulfam As i... | ||
| Read comments | Food | |
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