Claimed

ITC Complaints & Reviews

1.4
Last updated Feb 9, 2024
Complaints 600
Resolved
100
Unresolved
500
Quick Links
Statistics
Share
Contacts

File a complaint to ITC

Having problems with ITC?

File a complaint and get it resolved by ITC customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ITC
Customer Service Contacts

ITC Phone Numbers

Phone
+91 33 2288 9371
340
150
View all ITC contacts

ITC Head Office Address

37 J. L. Nehru Road
Kolkata
Kolkata District
West Bengal
India
700071

ITC reviews & complaints page 19

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
DrAnand Kumar Bansal
from Mumbai, Maharashtra
Report
Copy

bingo sunfeast

Address:33551

Bingo achar masti product at open time unusable and very bed smell apear. When contact to company. They have no any solution provided. So many time we are are mail at itccare. But no any solution and no any information provided. One executive mr kapil say to me company head say we are unable to approval your product
So provid solutions inform me
Dr. Anand kumar bansal
Govt. Medixal officer
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mani Dhamu
from Delhi, Delhi
Report
Copy

bingo empty potato chips packet (counterfeit product)

I brought bingo chips tomato flavour rs 5 packet. The pack was empty, actually i brought multiple pack so am not notice pack while am purchasing later later only i realised that pack was empty. So, i check the pack throughly whether someone ate the pack or not, after that i confirmed and realised that default pack itself empty. This pack is counterfeit product because pack not in open condition. Please don’t cheat the consumer anymore,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vnlakshmi
from Hyderabad, Telangana
Report
Copy

blank cigarette packs are selling

Address:Hyderabad, Andhra Pradesh, 500018

Distributor will sell the cigarette packets every day for us. Two days we got empty cigerette packet with neatly packed. Nearly we got loss of rs.10000.
We have asked distributor, he is telling that not responsible for that. But we have doubt he is only doing that for money. Or from company only getting empty cigerette packets

We have store in borabanda, hyderabad...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:H3/136 1st floor, Opp. NPL apartments, Block H3, New Delhi, Delhi, 110018

Dear itc customer care, as per previous complaint i have received again savlon herbal sensitive (750 ml) refill pack which is not giving good results, again problem of skin is persistent. Even family members are annoyed because of this product.
Requesting you to plz provide savlon deep clean variant (750 ml refill).

Rgds, tarun arora
Mobile : [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
A J Flavian
from Ernakulam, Kerala
Report
Copy

vivel soap

Dear sir,

The vivel soap and the cover batch no. B08bl1d 100gm date of manufacture 06/19 has a strong smell of tobacco. Kindly check. This was noticed in earlier batches also. But i did not register a complaint since i thought you would correct it. May you should have some customer audit. It will be good if you analyse the cover and soap for tobacco traces....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Chirag Damani
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

itc welcomhotel chennai

Dear team;

I just checked in to the hotel ; however i was not happy with the staff.
They were wanting to know why i needed 2 keys for the room.
No hotel in the my experience so far including marriot ; leela and starwood group of hotels and many more have never asked me why i need 2 room keys.
Your staff does not need to know why i need 2 keys and if somebody is staying with me. This is the most unethical...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Subramanian Srikumar
from Chennai, Tamil Nadu
Report
Copy

wills classic milds - consumer complaint - cigarette with 90% filing

Address:Ritechoice Harinivas Apartments, 10, Ist Street, Subramania Nagar, Kodambakkam, Chennai, Chennai, Tamil Nadu, 600024

I am a wills class cigarette smoker for the past 15 years. I would like to lodge the following consumer complaint.
1. I have purchased a packer of wills classic milds cigarette (20s pack) today morning[protected].
2. I was shocked to see that all the cigarettes in the 20's pack were only 90% filled with tobacco showing deficiency in supply.
3. As a long term loyal customer, i feel that i am cheated by itc for the money...
+3 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Address:H3/136 vikaspuri new delhi 110818, New Delhi, Delhi, 110018

Purchased savlon 750ml liquid soap handwash assuming as it was good as we are using from past 4 years, but this time it was really disappointing. That gives us harsh results need to consult doctor for skin issues
Take it as high priority complaint and provide solution for same.
Address:H3/136 vikaspuri new delhi
Pin-110018
Customer name :Tarun Arora
Mobile no:[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sivakumar sri
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

received damaged gift

I got air fryer as second prize in aashirvaad koora karam contest. Yesterday i received the air fryer through courier. But it was damazed at4 places.. Really i was depressed. I have the photos and opening video. Iam sending the photos. I also told to the courier company which is in patna. They said we will find where it was happened. Plz respond to my complaint....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Shop no C-4/6 near hanuman mandir, sultan puri thana road, sultan puri, delhi 110086, New Delhi, Delhi, 110086

Respected sir
I am shopkeeper who sell your products itc brand cigarettes. I have a complaint about the fact that i am not receiving a cigarette display money from 1 july 2017 to 31 august 2019. I am also complain to assistant manager juber ahmed. But he has been not take any action against goyal agencie. He can't help me. My itc display agency name is goyal agencie (Northwest delhi). So after that i am complain to you directly. I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gupta store
from Delhi, Delhi
Report
Copy

bingo

Address:Old gt karnal road near winE shop and sai baba mandir alipur, New Delhi, Delhi, 110036

In my area distributor is dubey ji and when i order for bingo chips and snacks he give me product but he is giving me suply regular and he is not attending my call also. And he is not giving me supply at the confirm visit or time and he is not working good quality so please inform him and say that please give me supply regular for bingo acharu tomato madness and anything any snacks product....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dhanraj Anvekar
from Mumbai, Maharashtra
Report
Copy

ksrtc bangalore shops editing the price of biscuit

Address:KSRTC bus stand platform 1, majestic, Bangalore, Karnataka, 560028

I found that retail shops in ksrtc bangalore are editing the price of dark fantacy biscuits and cheating the customers.

The actual price is 30 and they edit the 0 as 8 and sell for 40 rupees.

Whereas the shop next to this is selling at the actual price.

There are not scared of being complained as well.

Please look into this....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swapna Kumar Gupta
from Kanpur, Uttar Pradesh
Report
Copy

area sales manager mr.atul singh and mr.amit shrivastav

Address:273001

Hello
This is sk gupta from gorakhpur, uttar
pardesh. My complian against mr.atul singh and mr.amit sirvastav for point issue
problem.I call many times this problem to him but they couldnot help me last 5 months . Only say ok and on this time they cannot response my phone last one months. So, i just hope that you solve my problem.
Contact no.[protected]
Firm- sirshti traders
Address- Narsinghpur...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
BBH Director
from Mumbai, Maharashtra
Report
Copy

non payment for services rendered

Address:ITC Maratha, Andheri East, Mumbai 400 099, Mumbai City, Maharashtra, 400099

Bosco boys home and technical institute run by bosco boys welfare society had sent the trainees of the hotel management and catering course for an event (Ambani’s) organized by itc maratha at andheri east, mumbai.

The trainees hail from the poorest of poor marginalized youth and are trained at the institute to obtain a vocational trade that would enable them to get a job and uplift the economic condition of their families.br...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
Vijaya Kamat
from Kathor, Gujarat
Report
Copy

hotel booking at fortune goa

Address:Thane, Maharashtra, 400606

Hi
I need to speak to mr tipnis of mumbai division regarding the same earlier spoke to him.. Regarding the credit note usualbility...
I have a credit note worth 27k and have been restricted to use it against bar rye only why? When you have advance money why can't i use it with the offer going.. Without restrictions.. Against hotel bookings.
Can i get his contact i go or i may be contacted on
[protected]@gmail.combr...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
L
lakkepogu rakesh
from Mumbai, Maharashtra
Report
Copy

dark fantasy biscuits

Address:#12-1-463/49P, Plot no 49, Northern part of 50, SY no 38 and 39, Fathullaguda, GSI Post, Uppal Mandal, Hyderabad., Hyderabad, Telangana, 500068

Dear sir
This is rakesh, i purchased a dark fantasy biscuits from relience fresh, in expecting i have seen a white color weevil on biscuit, i was shock to seen the weeivel on biscuit, i am attaching pics along with video this message, so please make an attention on quality on finished products
I will waite for your reply band fees back asap
Regards,
Rakesh...
+1 photos
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
atiqur rehman
from Bengaluru, Karnataka
Report
Copy

classic verve cigarette

Address:560005

Hi itc team,
I was smoking classic verve a few years back honestly the tobacco and overall cigarette is fantastic. But have shifted to korean imported cig esse bcoz of pricing, request you to kindly look into the pricing, many of my friends have also changed, the pricing for small cig like verve is unfair. Hope the plea is looked into.
Regard
Atiq
[protected]
Bangalore...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
A
arun_4
from Mumbai, Maharashtra
Report
Copy

itc mughal

Address:Taj Ganj, Agra, Agra, Uttar Pradesh, 282001

Dear sir,
Sub : horrible stay at itc mughal agra on 19.07.2019
Over the years i have been staying in various itc hotels and i am also club itc member and it is known for it’s hospitality which i used to tell my family as they have not stayed earlier in any itc
I have been in a pleasure trip to agra on 19.07.2019 along with my family and booked to itc mughal. I have a horrible experience which my family never expected...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sunnyjgec
from Kolkata, West Bengal
Report
Copy

haven't refunded my money

I stayed in itc royal bengal kolkata on 24 th june. At the time of check in 3000 rs was pre authorized against my credit card. But there were no expenses. But still two weeks passed by, the amount is yet to be refunded to my card. I called many times but they are not following up and not helping me.

Reservation no: 8118332 under the name of soumyadip chanda...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mahesh Damle
from Mumbai, Maharashtra
Report
Copy

wimco ship matches

Address:Q-4, Prathamesh, Prabhadevi, Twin Tower Lane, Mumbai City, Maharashtra, 400025

ITC is marketing Wimco Ship matches. The quality is extremely poor and many of the matches do not light. The chemical on the side of the matchbox where the match is to be struck is of extremely poor quality, hence several matches do not light and are wasted.
Wimco was the best brand when I was young and am extremely disappointed at deterioration in quality...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy