ITC Complaints & Reviews

Address: 400708

Website: itcportal.com

I bought a yippee noodles magic masala from dmart, when i opened the pack at home i found insects in 2 cakes of noodles, i contacted dmart and they complaint this issue to itc and then someone came from itc to my place and took that packet from me and gave me some other product of itc in place of that, but that's not fair i don't want things should end like this i want some action against them, and i have the batch number of that packet, please take some action.
Contact - [protected]

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Address: New Delhi, Delhi, 110096

I have purchased aashirwad atta from gupta general store on 2nd june 17 but opened it yesterday evening and found tiny black insects in it. I am regular consumer of aashirwad atta but this is the first time i found such thing in it. Request you to kindly replace this with another one. I am sending some photographs for your kind perusal.
Thanks in anticipation

+3 photos

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Address: 560097

Website: Itc consumer forum

Last so many years i am regularly using ashirwad atta. Recently i purchased 10 kg ashirwad atta from near by shop in bangalore. After making chapati we found higher percentage maida it seems. My main doubt maida and atta cost almost same rate.!!!

Sir/madam,

Please look in to the matter serously and don' play with the life of people?

Regards,

Latha
[protected]@gmail.com

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bhavesh9900

from Lucknow, Uttar Pradesh

Jun 26, 2017

Dear sir/ madam
dear sir/ madam mane itc copmany ki dwara ek samsung ka refrigrster gift mila tha but uska bill mujhe ajtak provide nai kiya gaya h mane sabhi tm and saslesman se bhi bola tha but unke dwara mujhe koi response nai mila hai so plz request fior u my gifted frefrigrate bill is provide me

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Address: 700039

The shops and stall infront of city center salt lake kolkata all the stall and shops which they all keep itc product... Are charging more than mrp... As the mountain dew 200 ml bottle mrp printed is rs 10 but they are charging 12.. I askex them that u changing more they itc people charged them more to supply... Kindly reply
My name is munir ahmed and my mobile no is [protected].

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PepsiCo India Customer Care

from Bengaluru, Karnataka

May 23, 2017

Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.

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PepsiCo India Customer Care

from Bengaluru, Karnataka

May 23, 2017

Hi Ric Ahmed, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.

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P

prakhergt

from Delhi, Delhi

Jun 5, 2017

Dear customer care,

We found the spider net inside the closed bag of 5 kg bag of ashirwad multigrain atta, images are attached for your reference.

I also planning to send these image s to consumer forum.

Thanks
Prakher Gupta
Scientist
ISRO

About mountain dew cold drink charged more than mrp - Comment #2749486 - Image #0

About mountain dew cold drink charged more than mrp - Comment #2749486 - Image #1

About mountain dew cold drink charged more than mrp - Comment #2749486 - Image #2

About mountain dew cold drink charged more than mrp - Comment #2749486 - Image #3

About mountain dew cold drink charged more than mrp - Comment #2749486 - Image #4

About mountain dew cold drink charged more than mrp - Comment #2749486 - Image #5

About mountain dew cold drink charged more than mrp - Comment #2749486 - Image #6

About mountain dew cold drink charged more than mrp - Comment #2749486 - Image #7

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Address: Gorakhpur, Uttar Pradesh, 273001

Dear sir,
I am shubhlahb costumer and my shop name - shristi traders address - narsinghpur near khushwa building material, illhibhag, gorakhpur, (U. P).
Sir kindly i beg to say that i am very disappointed with your company area salesmanger mr atul singh he could not hearing my problem and didn't receive any phone call.
So, i am just hoping that give any response
Contact no. [protected], [protected]
Swapna kumar gupta

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Gomzi Rathod

from Mundi, Madhya Pradesh

May 29, 2017

Iam from dhar mp. Purchasing ur cigrts from ur authorized distributor he is not billing goods on fair rate, he use to give uus towo diffrnt bills and. Iam sendingbu both hamd made and computer bill given by him.i dnt want to spil ur brand name thts why i am frst making it sure to u . I can send u photo of bill plz reply

Point issues and area sales manager mr atul singh - Comment #2743175 - Image #0

Point issues and area sales manager mr atul singh - Comment #2743175 - Image #1

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C

chourasia15

from Mundi, Madhya Pradesh

Jun 19, 2017

I already submitted a complaint against the cigarette dealer of bhopal (mp). They still not cooperating with us. Kindly take action as soon as possible.
Contact No. +91-[protected]

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Address: Bhopal, Madhya Pradesh, 462003

We are seller of ITC Cigarettes. Your display board were displayed on my shop since long time. But due to arrogant nature of dealer n salesman and commission problem, he removed the display board and the salesman also not supplying the cigarettes. It affects my business. The TM is Mr Ritesh and Supervisor is Sachin
Kindly take action asap.

Banarsi Paan House
2nd stop, Bhopal
Contact No. [protected]

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Address: Gorakhpur, Uttar Pradesh, 273001

Website: [email protected]

Firm -shristi traders
Address -narsinghpur near khushwa building material, illhibhag, Gorakhpur

My name Swapna Kumar Gupta and I am shubhlahb costumer. My complaint for my point ruppess in which time this is given to me? And another is for area salesmanger Mr. Atul singh. He cannot come my shop anytime or any day or he responded my call any way. So, I am requested please give me any suggestions for that matter.

Jun 12, 2017

Complaint marked as Resolved

ITC customer support has been notified about the posted complaint.

Verified Support

May 12, 2017

ITC Customer Care's response Dear Sir / Madam,

Thanks for taking time to write to us. Your complaint will be forwarded to our concerned team. To help us serve you better kindly write to us with the below details to [protected]@itc.in for further action .

> Name & Contact Number

Thanks & Warm Regards,
ITC Cares Team
Toll Free No.[protected]
(Call us on any working day between 09:30 hrs. to 17:30 hrs. (Monday to Friday ))
Email id: [protected]@itc.in

Aug 13, 2019

Updated by Swapna Kumar Gupta Same problem again. Complain against area sales manger mr.atul singh and mr.amit sirvastav..
Contact no. [protected]

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Address: Puri, Odisha, 752104

Hello sir, actually i am from gudiapokhari, pipili, puri. I am a retailer and after so many request to your distributor they are just ignoring us. They are giving every item to my previous retail but after then they are not giving any kind of product of your company. Someone of your company staff visit my retail shop and told me that my problem will be solve shortly but after that someone was taking my order and didnt come yet so i hope you will solve my problem soon

May 31, 2017

Complaint marked as Resolved

ITC customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2017

ITC Customer Care's response Dear Sir / Madam,

Thanks for taking time to write to us. Your complaint regarding non supply will be forwarded to our concerned team. To help us serve you better kindly write to us with the below details to [protected]@itc.in for further action .

> Name & Contact Number
> Complete Retail outlet address with pincode.

Thanks & Warm Regards,
ITC Cares Team
Toll Free No.[protected]
(Call us on any working day between 09:30 hrs to 17:30 hrs (Mon-Fri))

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Address: 735207

I have bought bundels of wills navey cut packets..but they ar damped..to whome to return as no one is ready to take it back...Does Cigrate expires?? Is a big question now as no where in the packet or bundle expirey date is mentioned. The Distributor in the area i telling us to give return the product at half the price. Plz help me.
My contact number is [protected]

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Address: Kolkata, West Bengal, 110009

Website: [email protected]

SIR
I OWNER OF GAURAV AGENCY OF NORTH DELHI, area - indra vikas colony
delhi -110009.
I wants to complaint about the distributor and the company as i am not receiving the money against the product display of food and soap division in our store from last 1 year.
And other store oweners are receiving there money on time.
details as follows :-

DISTRIBUTOR NAME RR TRADEX PVT LTD
ADDRESS- A 41 GT Karnal road industrial area delhi-110033
ASM- LOKESH JAIN
AREA INCHARGE - Kapil Aggarwal (foods)
AREA INCHARGE - Amit Bakshi (fiama)
SUPERVISOR - Amit Duggal (foods)
SUPERVISOR- Pawan (fiama)

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Apr 23, 2017

Nagarkar S. Ankit's response Jar lebal not proper

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N

Nagarkar S. Ankit

from Mumbai, Maharashtra

Apr 24, 2017

Jar lebal not proper Sicky

Not receiving display money from last one year - Comment #2711892 - Image #0

Not receiving display money from last one year - Comment #2711892 - Image #1

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Address: 560043

Website: www.aashirvaad.com/Contactus.aspx

I bought Aashirvaad atta 5kg pack from one of the leading super market in Bangalore. The atta quality is very poor, it looks like lot of maida is mixed instead of 100% whole wheat atta.

Chappathi made out of this dough is not all tasty as like earlier. When I tried to contact the customer care by calling[protected]printed on the packet), the call is getting disconnected automatically after 15 seconds (after the voice mail;...

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Address: 533002

I bought bingo yumitos for kids in our home..i found fungal balls like things in packet..kids ate them n suffered with diarrhoea..these kind of things are unacceptable..they have to be punished n stop them manufacturing these type of quality less n harmful food..i have photos n packet with me still..i am gonna fight for this...so many innocent children are eating without knowing about these things..we shouldnt leave these people..i will post the pics in facebook..so dat everyone gets to know..

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P

pespro

from Bengaluru, Karnataka

Mar 13, 2017

Its a manufacturers defect which they wont accept it. Suggesting the consumer to file complaint with their area District Designated Officer (Food Safety) as it needs testing which has lead to diarrohoea. For more info follow : https://pesproppt.wordpress.com

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Address: Kolkata, West Bengal

Website: www.itcportal.com

Dear Sir/Mam,
My paan shop is in shakarpur, veer savarkar block, 23 chourasia paan bhandar, east delhi, delhi-110092, my contact no is [protected], name=sachin chourasia.
The distributor of ITC cigarette terminated the display 9 months back and said to us"company has closed your display and company won't give any money."
2 weeks back, representative of ITC came and given Gift for the new year and said "your display is not closed, please consult to the company head-office.
ITC Distributor is taking your display money".

kindly give us our cigarette display money of 1.5 year and resolve this issue ASAP.

thanks.
Sachin Chourasia

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P

pavan sunkavalli

from Gudivada, Andhra Pradesh

Mar 2, 2017

Stokes are not Reciving From your deler from one week and they not paying my target money even though i finished thr targets There Are Some Pending Amount I cleared it Even They Talk Rudly sv Outlet Not Paying money

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M

metro mart

from Cuddapah, Andhra Pradesh

Mar 2, 2017

Sir
iam metro mart super market in moolakadai chennai
my itc distributer cortex sunfest biscute devison not comeing weekly one day
iam alredy complant my distributer point in two times agin he is not comeing
please you tack care
sales man name lakshman
he verry bad flow i talk any time not respcet my owner

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J

Jacob P Kavil

from Muluppilagadu, Kerala

Apr 18, 2017

I found a black plastic ring with about one inch in diameter in one of the the bingo yamitos packet with batch No: EQ05.

Cigarette display Issue with distributer(East delhi) - Comment #2705846 - Image #0

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S

shubhamsj

from Delhi, Delhi

Apr 24, 2017

Sir, a contract take place between rahul provisional general store and your company through your agent who visited in dhuliya ganj (AGRA) for heiring of window for your products for 12 month @ 300 per month but after 2 month he did not make any payment to me (chandra mohan, owner of shop).

Please pay my full dues ASAP
Ph no. - [protected]

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Address: 1364

Dear itc,

We love your aashirwad aata.
Recently in denmark and other european countries kl duggar group is selling aashirwad aata. I am sure aashirwad is an itc brand and this company is illegally selling aata under this brand name. We hope you take action against this company so that we get only original authentic aashirwad aata.

You can reach me for more infor on +[protected]

Best regards,
Joy

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Address: Kolkata, West Bengal, 700010

Website: www.itcportal.com

I purchased a sunfeast yipee noodles magic masala 70g, a brand owned by itc limited and found a worm in it.
I live in kolkata.
Really disappointed by the product quality.
I have registered a complaint with fssai along with the proven pictures and videos of the product.
I request the itc consumer forum to take action against these product issues and compensate me for the faulty product.

+2 photos

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Mar 31, 2017

[email protected]'s response Hi Sir,
My name is Bijay kumar Basumatary, and my empl. ID No. A380244, Mobile No. [protected]. I try to log in to the portal, but I couldn't to have any option to log in to the portal. So I need help and direction please. I am Presently working in the consultancy of Ikya for 8th months. So I want to know about the rules and regulation of the consultancy. So please tell me I will ask one by one -
1/ what about the increment
2/what about leave
3/What about the resignation and how many days I have to report for notice period and how many days latter I can apply the PF settlement?
I want to know everything about those above mention.
Thanking
Regarding from
Bijay kumar Basumatary

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V

Vinod kr ingh

from Barddhaman, West Bengal

Mar 14, 2017

The defective packaging of Britannia nutrichoice digestive against the reputation of company was not clear what type of biscuit supplied to customer.
Defective packaging

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B

[email protected]

from Bengaluru, Karnataka

Apr 5, 2017

Hi Sir,

My name is Bijay kumar Basumatary and my Empl. ID. No. A380244.
According to massage I try to log in to Portal, But there I couldn't to have any option to log in. So I need help sir.

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We have been using the aashirvaad select aata for many years now and can easily identify the difference from the good aata and the bad aata. We brought three bags of the same aata recently and when we opened the first bag we found that its way too smooth and has maida mixed in it since when we kneeded the dough it was way too sticky and unmanageable... The rotis werent as good as well because the aata had maida mixed in it. After this got over we opened another pack and that was perfect aata which we have been using for years - easy to kneed and rotis come out perfect.
We are are nri's living in the uae and we noticed how all bags of aashirvaad select are not of the same good quality. Please pay heed to all the mixing of maida that you have resorted to, because customers can make out the difference between whole wheat and maida mix!

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Address: Mumbai City, Maharashtra, 400614

Name Jasim shaikh
mob :+91-[protected]

To ITC
Regretting to inform that an insect was found in your product
It was disgrace and insulting for me as this was found by my myself (while i was having Dinner )

i want an action to be taken and a compensation to be given to me.

I've attached the pictures for your reference.
I strongly recommend you to revert ASAP

+3 photos

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P

pespro

from Bengaluru, Karnataka

Dec 1, 2016

Presence of insects in food product clearly shows the manufacturer / stockist / dealer has not followed Good Hygiene Practices in storing the product till it is consumed .Response of manufacturer (is 3% as posted in this site) will be to get the problematic product from the consumer so as to prevent further action on them. They will not respond to the post published here. Consumer is advised to file complaint with District Designated Officer (Food Safety) for regulatory action.

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Address: Chennai, Tamil Nadu, 638111

I purchased moms magic biscuits of CASHEW AND ALMONDS of ITC and experienced severe stomach ache. The product detail's are of batch H15 A and manufacturing date is 13/9/2016.I made complaint to company but they did not respond to the same.I request you to please take necessary action against these type of companies in order to protect public health.

+2 photos

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Address: Pune, Maharashtra, 411001

Website: itc

Today I bought a gold flake lights cigarette and the shopkeeper guy
Charging for 15 rs for one cigarette
I told him that is smoke is for 13
He was fighting with me
I'm a regular smoker and I am smoking for last 8 year please look into this matter I want reply for this because they are frauding from us so see into this matter as soon as possible
And address is 2422 East street Camp opp Chinese room restaurant pune 411001

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M

martys

Nov 10, 2016

Hi, you could bring this to ITC quality team's notice, they are quick to respond. [protected]@itc.in is the email id and the toll free number [protected], it’s on the pack, it should help!

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P

purab2363

from Mumbai, Maharashtra

Nov 11, 2016

Hey, mate! you could bring this to ITC quality team's notice, they are quick to respond. [protected]@itc.in is the id and the toll free number [protected], it’s on my pack, it should help!

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Address: New Delhi, Delhi, 110092

Website: indian consumer complant forum

I always use the ashirwad atta and i buy 5 kg pack from my near outlet but today i found tiny little warms in ashirwad atta. When i was straining the atta then i wound some tiny little warms of white and brown colour in strainer (Atta channi). I just to aware of other people who are using ashirwad atta. If a good company will provide the bad quality products that can be a reason for illness.

+3 photos

May 10, 2017

Complaint marked as Resolved

ITC customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2016

ITC Customer Care's response Dear Sir / Madam,

Thanks for taking time to provide us with your feedback. Your complaint regarding our Aashirvaad Atta will be forwarded to our concerned team. To help us serve you better kindly write to us with the below details to [protected]@itc.in for further action .

> Name
> Postal Address
> Contact No.
> Batch Code & Pkd date
> MRP / Net Weight

Thanks & Warm Regards,
ITC Cares Team
Toll Free No.[protected]
Email id: [protected]@itc.in

ITC Complaints & Reviews

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ITC reviews & complaints page 26

Insect in yippee noodles magic masala

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Aashirvaad atta

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Ashirwad atta

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About mountain dew cold drink charged more than mrp

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Point issues and area sales manager mr atul singh

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Complaint against Cigarette dealer of Bhopal (MP)

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Point issues and atul singh Area manager

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Not satisfied with your distributor

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Cigarette damped inside the packet. To whom to return it.

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Not receiving display money from last one year

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Poor Quality of AAshirvaad Atta

I am complaining about bingo yumitos

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Cigarette display Issue with distributer(East delhi)

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Aashirvaad atta being sold by kl dugar group

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Packaged instant sunfeast yippee noodles

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Aashirvaad select poor quality

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Insect found in food

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Pungent smell from biscuits

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Selling cigarette for 15 rs

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Small worms in ashirwad atta

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