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ITC Complaints & Reviews

1.4
Updated: Nov 5, 2025
Complaints 611
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100
Unresolved
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ITC reviews & complaints page 29

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J
Jahan singh
from Kolkata, West Bengal
Aug 5, 2015
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Sir,
i have purchased think pad edge E430 registered with name jahan singh by inspiration of lenovo thinkpad that used in my company ITC ltd. After satisfaction of your product quality i purchased lenovo K3 Note by flipcart also registered with named Jahan singh but i have not received lenovo k3 note head phone.
I shocked this reputed company is not provided head phone.

Pls take necessaries action
Jahan singh
ITC customer support has been notified about the posted complaint.
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    R
    Rahul0205
    from Nawalgarh, Rajasthan
    Jul 30, 2015
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    Resolved

    Found fried insect in a pack of Bingo yumitos

    Address: Mathura, Uttar Pradesh

    I bought a pack of Bingo yumitos from a seller in Mathura near by my house after opening the pack and eating i found one chip with some insect sticking to it most probably it is coackroach..after eating it i got ill
    and felt nausea all the day..is this the quality itc offers to their customers.i am attaching image what i found inside the
    pack.this is truly unacceptable from this kind of big company.

    Rahul yadavbr...
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    robin@thakur
    from Noida, Uttar Pradesh
    Jul 23, 2015
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    Address: Bardhaman, West Bengal

    I have purchased 100units of this chocolates for my friend birthday and trust me this was our favourite chocolates. But this time it becomes our worst one because the chocolate is having some problem due to which a bad smelling was coming and the taste was also different. I thought it would be a expired product but its manufacting date is 5/2015.
    Recently, i have purchased 90 units of choco double eclair from D'mart but i found quality diffrence while comparing same chocolate purchased from retailer shop.
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      P
      piyuom
      from Mumbai, Maharashtra
      Jul 14, 2015
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      Address: Pune, Maharashtra

      Dear Sir/Mam; I run a shop, where i sell all food products, and there is much demand for the ITC Products specially "Ashirwad atta", but The dealer which are supplying the ITC Products, are not supplying the products on the regular basis, and in the PCMC Area, there is only one dealer who is supplying these ITC Products, i request to sir/mam, please look into this matter, we have raised this complaint 2 to 3 times but there is no positive response from your side, i request you to kindly look into these matter, if this case remains then i am sorry to say, costumers are getting diverted to the different products so please look into this matter as soon as possible. Respectfully Santosh Gugale [protected]
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        S
        Shyamsundar Thiru
        from Hyderabad, Telangana
        Jul 9, 2015
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        Address: Hyderabad, Andhra Pradesh

        Dear sir,

        The yepee quality problem, please see the below attached files.

        The infected product with me & kept safe.

        Your label saying simply the "money back"

        But you are not bother about the health of our kids, only you are making money.

        Please reply me.

        This is my reminder, already i was sent a same mail on apr - 20 - 2015
        You people are not respond.

        If you are not given a response, will complaint again. . .


        Kind regards,

        Shyamsundar
        Hyderabad - chandanager
        Mobile : +[protected]
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          P
          prince varma
          Jun 23, 2015
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          Address: Haridwar, Uttarakhand

          This complaint to Mr. Rishabh Varma from Nazibabad and he stay on rent house in haridwar these as a supervisor of ITC Pvt. Ltd. Haridwar.
          Mr. Rishabh are a very bad boy these are many complaints are submitted before many company's workers so plz disqualified to Mr. Rishab immediately
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            N
            nasir khanjj
            from Gurgaon, Haryana
            Jun 6, 2015
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            Address: New Delhi, Delhi

            Dear sir / madam,
            I m one of the shopkeeper in new delhi dwarka. My complaint is that your one of the distributer in delhi (Vitran) is not providing me the products for selling. The reason for not giving me the product is the cheque bouncing. The cheque bouncing is due the side of icici bank as icici bank is duing updation of their software. I have the payment in cash to distributer after that. Now your is saying that i should come at his place and say sorry to him then he will provide me the products as he has closed my code. I don't know why this distributer is showing me attitude that without him i will not get the product. I have cleared my payments and know also he is saying me that he will not provide me the products. I sell around 2. 5 lakhs amount of products of your company per month. Now please see into this matter.
            Please co - operate with me. I don't know why your distributer is doing this thing with me and some more of the shopkeepers.

            Thanks you,

            Regards

            Home shakti (J. S. N. Marketing services)

            G - 88, manish global mall, sector - 22
            Dwarka, new delhi - 110077
            Dear sir /madam
            [protected]Mai milan pan shop no. 17 A-09 GD itl tower neta ji subhas place delhi - 110034
            Sir mai apke company k area manger ko 2 mahine se kah raha hu ki apka diya hua itc counter aur apki banai hui itc shop charo taraf se damage ho rahi hai aur is complaint ko karne par apka manger mera phone kat deta hai aur pichale 2 mahine se ni a raha hai jab b bulao apne sels man ko bhej deta hai aur wo photo pic karke chala jata hai mai apse help ke regarding mail likh raha hu plz handel this case urgently ni to mujhe itc chodni padegi thanks milan pan

            Ram kishan
            [protected]
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              N
              Naveen Tandon
              from Kanpur, Uttar Pradesh
              May 28, 2015
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              Address: Allahabad, Uttar Pradesh

              Dear sir,
              I have purchased 10 kg ashirwad aata bag and i found some small worms inside aata

              Kindly look into this matter urgently because it may tarnish the image of your esteemed company


              Thanks

              Naveen tandon
              Email id:[protected]@gmail.com
              Allahabad
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                S
                Subroto mittra
                from Kolkata, West Bengal
                May 16, 2015
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                Cigarettes being sold to the retailers without TAX INVOICE

                Address: Kolkata, West Bengal

                Dear Sir, We at Family Care departmental stores, Golf Gardens Kolkata 700033 have been selling cigarettes since 2009. With constant request and persuasions, about 6 months back the distributor of ITC, M/s Ridhi Sidhi Tobacco Pvt Ltd. started issung proper TAX INVOICE against supply of cigarettes, VERY RELUCTANTLY. Suddenly since May 2015 they stopped issuing INVOICES again and informed over phone their inability to issue BILLS. It may...
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                N
                Narasimha JILON
                from Vepagunta, Andhra Pradesh
                May 13, 2015
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                Address: Hyderabad, Andhra Pradesh

                Dear sir,
                Myself mr narasimha j working as a cca for itc ltd, i want copy of payslip for last 2 months and also register my mail id for future months. So please forward to mail below
                [protected]@gmail.com
                My employee id:d08583


                Thanking you
                Narasimha j
                [protected]
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                  D
                  DATTAHGQ
                  from Delhi, Delhi
                  Apr 23, 2015
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                  Address: Mumbai City, Maharashtra

                  Have already complained about Bad Ashirwad wheat atta quality yo your customer care. Receievd only a complaint number CARE/2015/857 - No action taken. After lots of follow up no resolutions. Very bad after sales service. S D Khanolkar
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                    A
                    Amitvadhera
                    from Chennai, Tamil Nadu
                    Apr 22, 2015
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                    Address: Bangalore, Karnataka

                    Hisir I have a shop in ITPL bangalore selling cigarette at a price higher than MRP. He does this for all type of cigarettes he sells and when I encountered he said he will only give on that price and not at MRP. Please look into this. He is selling this under the shop name time pass.

                    Cigarettes price unauthorised hike since budget

                    Dear, Please raid all the vendors in South Bangalore, The cigarettes are sold between Rs. 5 to Rs. 25 above the MRP ever since the budget is announced. Pleae penalize based on sales and additional fine for cheating.
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                      Deepak Shivanna
                      from Mumbai, Maharashtra
                      Mar 25, 2015
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                      Address: Bangalore, Karnataka

                      Hello, I am from bangalore and today in one of the store in Ejipura RA road the store name is SNM stores charged me 110 for one pack of ITC King. The pack price is 95 and they are taking 15rs extra. I had complained before and nothing happened earlier. Please check and do the needful.

                      prize not received

                      itc company is a very fraud because i am win iphone engage deodrant contest but prize not received. i am contact itc ho kolkata but not helpme and says please wait some day please help me my mobile number [protected]
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                        K
                        Kanzaheer
                        from Noida, Uttar Pradesh
                        Mar 21, 2015
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                        Address: New Delhi, Delhi

                        Dear ITC, Many Pan shops in Delhi are saying that Kejriwal govt. has introduced new plan to give FREE treatment for ALL Cancer patients in Delhi. To pay for The cancer treatment, Kejriwal govt. is charging 18% Tax on all Cigarette. They are saying this tax is above the MRP.
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                          purushcvc
                          from Chennai, Tamil Nadu
                          Mar 5, 2015
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                          Address: Chennai, Tamil Nadu

                          Hi, I would like to register my complaints here. As of now there were no changes in any cigarette packet price. From last two days I am facing the issues in cigarette packet price. In North Chennai most of the retail shop they are selling the Gold flake cigarette packet for Rs.115 but MRP is Rs.95. In retail there are selling per cigarette for Rs.12. If I ask the reason, they are saying ITC Agents are selling for additional price. My question here is: "Is there any control board in ITC to monitor these pricing?". If you have such board I request you to monitor on these additional price over the MRP. Every year I am facing this issue before they increase the MRP, I hope you will take necessary action on it. I have given below few shops details where they are selling the cigarette packet more than MRP. Shop-1: Olympic Tea Shop 7th Lane Grace Garden Next to KCS Higher Secondary School, Opp to Thiruthangal Nadar Arangam, Old Washermenpet, Chennai - 600 021. Shop-2: Small Shop(I am not sure about name) Avadana Ramasammy Street, Old Washermentpet, Chennai - 600 021. Land Mark: Opposite to Maharani Theatre. When you enter into street which is located opp to Maharani Theatre, in Left Hand side you will find only one small shop petti shop. I am expecting the right action from your end. Thanks and Regards, Purusothaman. C
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                            itcbpl
                            from Hyderabad, Telangana
                            Feb 12, 2015
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                            Address: Khammam, Andhra Pradesh

                            RESPECTED SIR I Mr.ramarao one of employ in our company.in bhadrachalam paperboard some of our regular employees doing LIC AGNCY.they can doing lot of inconviniene us.those people are canvasing their policies during office hours.so it s very incinvinience somany our employees.it reflectsour roduction down.so kindly taken some action these persons .if neccesary i will give to full particulars these employees. thanking you
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                              nmajethiya
                              from Gurgaon, Haryana
                              Jan 17, 2015
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                              Address: Kutch, Gujarat

                              Hello ITC
                              I am Nirav Majethiya from Bhuj.
                              My dad have shop where we had sold your cigarettes named navycut wills and we had coupens of them.

                              Now here bhuj agency peoples are declining that coupens.

                              And it seems like after selling your cigarattes we had lost at last beacause these peoples are not ready to accept coupens.

                              Please help us because how to do business like this

                              My contact num is : [protected]
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                                Karam Mahesh
                                from Vijayawada, Andhra Pradesh
                                Dec 4, 2014
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                                Address: Hyderabad, Andhra Pradesh

                                Hi
                                Iam regular customer of candyman choco eclairs for two to three yrs. My children eat eclairs and feel some bad smell. Felt like getting vomiting. Its very bad to find such quality defected items from branded candy (Itc) . I kindly requesting you to take action and maintain your qualty taste.

                                Purchased from
                                New life medical hall
                                Add:bahadur pura, hyderabad
                                Telangana state

                                From:mahesh
                                Mobile:[protected]
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                                  C
                                  CONSRL
                                  from Bengaluru, Karnataka
                                  Nov 24, 2014
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  I am giving a complaint on product Sunfeast Cashew cookies batch no.V22A & Mfg.dt. 20.06.2014. purchased on 22.08.2014 from bangalore 560100. Already given complaint no.20141957. when i had the biscuit i got the plastic paper inside the biscuit (PLEASE FIND THE PHOTO) how it's possible from so reputed company brand.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    S
                                    shubhasis
                                    from Kolkata, West Bengal
                                    Oct 30, 2014
                                    Resolved
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                                    Resolved

                                    Address: Kolkata, West Bengal

                                    Dear Sir,

                                    Yeippe Noodles was one of my favorite noodles in market. Being a regular customer I frequently buy it from my local market. But last week I was really disappointed as when I opened two packs of YIPPEE NOODLES of 35 gm (PKD-03 JUL 14, BATCH NO.-CR 21), manufactured by KEVENTER AGRO LIMITED, SUBHASNAGAR, BARASAT, NILGUNJ BAZAR, BARASAT, KOLKATA 700121, I have found fungal growth on noodles cake though the packs were well sealed !

                                    Myself Being a Quality person (M.Pharm with 4 years of industrial experience across Quality Assurance in Pharmaceuticals and food testing ) I think it is very critical. Because it’s a not any new product in market and it must have been passed different quality tests including packing as well as stability study.

                                    Expecting proper reply from your side.
                                    I can compromise money but not QUALITY!!


                                    SHUBHASIS MAZUMDAR
                                    ANANDABAGAN, HRIDAYPUR
                                    KOLKATA-700127
                                    email: [protected]@gmail.com
                                    Contact no: [protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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