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ITC Complaints & Reviews

1.4
Updated: Mar 29, 2026
Complaints 612
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100
Unresolved
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ITC reviews & complaints page 29

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R
rahulsaraswat
Aug 20, 2015
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Address: Jaipur, Rajasthan

Mahadevi genral and kirana store v24-25 sector 9 malviya nagar302017 [protected] Sir your jaipir distributors not send salesman at my shop. So please send salesman at my shop.i am contact at distributor but no response. So kindly my complaint and do needful action.
ITC customer support has been notified about the posted complaint.
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    S
    Sarika Prashant
    from Kanth, Uttar Pradesh
    Aug 20, 2015
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    Address: Bhojpur, Bihar

    We always use ITC product-Agarbattis (Mangaldeep) purchase locally . But we are sorry to say that we find more Fungus on the sticks of Agarbattis purchase on 16th august from Shop "TULSI" at Jail Road Ara (Bihar). This is shown bad Quality under your good Brand ITC. Pls took action against it & improve your quality your faithfully Prashant Kumar Jain Sri Jain Siddhant Bhawan, in front of Dabur Gali, Jail Road, Ara -802301 Bihar Mob:[protected]
    ITC customer support has been notified about the posted complaint.
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      J
      Jahan singh
      from Kolkata, West Bengal
      Aug 5, 2015
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      Sir,
      i have purchased think pad edge E430 registered with name jahan singh by inspiration of lenovo thinkpad that used in my company ITC ltd. After satisfaction of your product quality i purchased lenovo K3 Note by flipcart also registered with named Jahan singh but i have not received lenovo k3 note head phone.
      I shocked this reputed company is not provided head phone.

      Pls take necessaries action
      Jahan singh
      ITC customer support has been notified about the posted complaint.
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        R
        Rahul0205
        from Nawalgarh, Rajasthan
        Jul 30, 2015
        Resolved
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        Resolved

        Address: Mathura, Uttar Pradesh

        I bought a pack of Bingo yumitos from a seller in Mathura near by my house after opening the pack and eating i found one chip with some insect sticking to it most probably it is coackroach..after eating it i got ill
        and felt nausea all the day..is this the quality itc offers to their customers.i am attaching image what i found inside the
        pack.this is truly unacceptable from this kind of big company.

        Rahul yadav
        Mob.-[removed]
        Pack batch no.-AP 06
        Mfg date- 25 May 2015
        Jan 8, 2018
        Complaint marked as Resolved 
        Problem resolved
        ITC customer support has been notified about the posted complaint.
        I think they dont really care about their customers..
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          R
          robin@thakur
          from Noida, Uttar Pradesh
          Jul 23, 2015
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          Address: Bardhaman, West Bengal

          I have purchased 100units of this chocolates for my friend birthday and trust me this was our favourite chocolates. But this time it becomes our worst one because the chocolate is having some problem due to which a bad smelling was coming and the taste was also different. I thought it would be a expired product but its manufacting date is 5/2015.
          Recently, i have purchased 90 units of choco double eclair from D'mart but i found quality diffrence while comparing same chocolate purchased from retailer shop.
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            P
            piyuom
            from Mumbai, Maharashtra
            Jul 14, 2015
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            Address: Pune, Maharashtra

            Dear Sir/Mam; I run a shop, where i sell all food products, and there is much demand for the ITC Products specially "Ashirwad atta", but The dealer which are supplying the ITC Products, are not supplying the products on the regular basis, and in the PCMC Area, there is only one dealer who is supplying these ITC Products, i request to sir/mam, please look into this matter, we have raised this complaint 2 to 3 times but there is no positive response from your side, i request you to kindly look into these matter, if this case remains then i am sorry to say, costumers are getting diverted to the different products so please look into this matter as soon as possible. Respectfully Santosh Gugale [protected]
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              S
              Shyamsundar Thiru
              from Hyderabad, Telangana
              Jul 9, 2015
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              Address: Hyderabad, Andhra Pradesh

              Dear sir,

              The yepee quality problem, please see the below attached files.

              The infected product with me & kept safe.

              Your label saying simply the "money back"

              But you are not bother about the health of our kids, only you are making money.

              Please reply me.

              This is my reminder, already i was sent a same mail on apr - 20 - 2015
              You people are not respond.

              If you are not given a response, will complaint again. . .


              Kind regards,

              Shyamsundar
              Hyderabad - chandanager
              Mobile : +[protected]
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                P
                prince varma
                Jun 23, 2015
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                Address: Haridwar, Uttarakhand

                This complaint to Mr. Rishabh Varma from Nazibabad and he stay on rent house in haridwar these as a supervisor of ITC Pvt. Ltd. Haridwar.
                Mr. Rishabh are a very bad boy these are many complaints are submitted before many company's workers so plz disqualified to Mr. Rishab immediately
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                  N
                  nasir khanjj
                  from Gurgaon, Haryana
                  Jun 6, 2015
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                  Address: New Delhi, Delhi

                  Dear sir / madam,
                  I m one of the shopkeeper in new delhi dwarka. My complaint is that your one of the distributer in delhi (Vitran) is not providing me the products for selling. The reason for not giving me the product is the cheque bouncing. The cheque bouncing is due the side of icici bank as icici bank is duing updation of their software. I have the payment in cash to distributer after that. Now your is saying that i should come at his place and say sorry to him then he will provide me the products as he has closed my code. I don't know why this distributer is showing me attitude that without him i will not get the product. I have cleared my payments and know also he is saying me that he will not provide me the products. I sell around 2. 5 lakhs amount of products of your company per month. Now please see into this matter.
                  Please co - operate with me. I don't know why your distributer is doing this thing with me and some more of the shopkeepers.

                  Thanks you,

                  Regards

                  Home shakti (J. S. N. Marketing services)

                  G - 88, manish global mall, sector - 22
                  Dwarka, new delhi - 110077
                  Dear sir /madam
                  [protected]Mai milan pan shop no. 17 A-09 GD itl tower neta ji subhas place delhi - 110034
                  Sir mai apke company k area manger ko 2 mahine se kah raha hu ki apka diya hua itc counter aur apki banai hui itc shop charo taraf se damage ho rahi hai aur is complaint ko karne par apka manger mera phone kat deta hai aur pichale 2 mahine se ni a raha hai jab b bulao apne sels man ko bhej deta hai aur wo photo pic karke chala jata hai mai apse help ke regarding mail likh raha hu plz handel this case urgently ni to mujhe itc chodni padegi thanks milan pan

                  Ram kishan
                  [protected]
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                    N
                    Naveen Tandon
                    from Kanpur, Uttar Pradesh
                    May 28, 2015
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                    Address: Allahabad, Uttar Pradesh

                    Dear sir,
                    I have purchased 10 kg ashirwad aata bag and i found some small worms inside aata

                    Kindly look into this matter urgently because it may tarnish the image of your esteemed company


                    Thanks

                    Naveen tandon
                    Email id:[protected]@gmail.com
                    Allahabad
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                      Narasimha JILON
                      from Vepagunta, Andhra Pradesh
                      May 13, 2015
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                      Address: Hyderabad, Andhra Pradesh

                      Dear sir,
                      Myself mr narasimha j working as a cca for itc ltd, i want copy of payslip for last 2 months and also register my mail id for future months. So please forward to mail below
                      [protected]@gmail.com
                      My employee id:d08583


                      Thanking you
                      Narasimha j
                      [protected]
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                        D
                        DATTAHGQ
                        from Delhi, Delhi
                        Apr 23, 2015
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                        Address: Mumbai City, Maharashtra

                        Have already complained about Bad Ashirwad wheat atta quality yo your customer care. Receievd only a complaint number CARE/2015/857 - No action taken. After lots of follow up no resolutions. Very bad after sales service. S D Khanolkar
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                          Amitvadhera
                          from Chennai, Tamil Nadu
                          Apr 22, 2015
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                          Address: Bangalore, Karnataka

                          Hisir I have a shop in ITPL bangalore selling cigarette at a price higher than MRP. He does this for all type of cigarettes he sells and when I encountered he said he will only give on that price and not at MRP. Please look into this. He is selling this under the shop name time pass.

                          Cigarettes price unauthorised hike since budget

                          Dear, Please raid all the vendors in South Bangalore, The cigarettes are sold between Rs. 5 to Rs. 25 above the MRP ever since the budget is announced. Pleae penalize based on sales and additional fine for cheating.
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                            Deepak Shivanna
                            from Mumbai, Maharashtra
                            Mar 25, 2015
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                            Address: Bangalore, Karnataka

                            Hello, I am from bangalore and today in one of the store in Ejipura RA road the store name is SNM stores charged me 110 for one pack of ITC King. The pack price is 95 and they are taking 15rs extra. I had complained before and nothing happened earlier. Please check and do the needful.

                            prize not received

                            itc company is a very fraud because i am win iphone engage deodrant contest but prize not received. i am contact itc ho kolkata but not helpme and says please wait some day please help me my mobile number [protected]
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                              K
                              Kanzaheer
                              from Noida, Uttar Pradesh
                              Mar 21, 2015
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                              Address: New Delhi, Delhi

                              Dear ITC, Many Pan shops in Delhi are saying that Kejriwal govt. has introduced new plan to give FREE treatment for ALL Cancer patients in Delhi. To pay for The cancer treatment, Kejriwal govt. is charging 18% Tax on all Cigarette. They are saying this tax is above the MRP.
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                                purushcvc
                                from Chennai, Tamil Nadu
                                Mar 5, 2015
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                                Address: Chennai, Tamil Nadu

                                Hi, I would like to register my complaints here. As of now there were no changes in any cigarette packet price. From last two days I am facing the issues in cigarette packet price. In North Chennai most of the retail shop they are selling the Gold flake cigarette packet for Rs.115 but MRP is Rs.95. In retail there are selling per cigarette for Rs.12. If I ask the reason, they are saying ITC Agents are selling for additional price. My question here is: "Is there any control board in ITC to monitor these pricing?". If you have such board I request you to monitor on these additional price over the MRP. Every year I am facing this issue before they increase the MRP, I hope you will take necessary action on it. I have given below few shops details where they are selling the cigarette packet more than MRP. Shop-1: Olympic Tea Shop 7th Lane Grace Garden Next to KCS Higher Secondary School, Opp to Thiruthangal Nadar Arangam, Old Washermenpet, Chennai - 600 021. Shop-2: Small Shop(I am not sure about name) Avadana Ramasammy Street, Old Washermentpet, Chennai - 600 021. Land Mark: Opposite to Maharani Theatre. When you enter into street which is located opp to Maharani Theatre, in Left Hand side you will find only one small shop petti shop. I am expecting the right action from your end. Thanks and Regards, Purusothaman. C
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                                  itcbpl
                                  from Hyderabad, Telangana
                                  Feb 12, 2015
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                                  Address: Khammam, Andhra Pradesh

                                  RESPECTED SIR I Mr.ramarao one of employ in our company.in bhadrachalam paperboard some of our regular employees doing LIC AGNCY.they can doing lot of inconviniene us.those people are canvasing their policies during office hours.so it s very incinvinience somany our employees.it reflectsour roduction down.so kindly taken some action these persons .if neccesary i will give to full particulars these employees. thanking you
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                                    nmajethiya
                                    from Gurgaon, Haryana
                                    Jan 17, 2015
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                                    Address: Kutch, Gujarat

                                    Hello ITC
                                    I am Nirav Majethiya from Bhuj.
                                    My dad have shop where we had sold your cigarettes named navycut wills and we had coupens of them.

                                    Now here bhuj agency peoples are declining that coupens.

                                    And it seems like after selling your cigarattes we had lost at last beacause these peoples are not ready to accept coupens.

                                    Please help us because how to do business like this

                                    My contact num is : [protected]
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                                      Karam Mahesh
                                      from Vijayawada, Andhra Pradesh
                                      Dec 4, 2014
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                                      Address: Hyderabad, Andhra Pradesh

                                      Hi
                                      Iam regular customer of candyman choco eclairs for two to three yrs. My children eat eclairs and feel some bad smell. Felt like getting vomiting. Its very bad to find such quality defected items from branded candy (Itc) . I kindly requesting you to take action and maintain your qualty taste.

                                      Purchased from
                                      New life medical hall
                                      Add:bahadur pura, hyderabad
                                      Telangana state

                                      From:mahesh
                                      Mobile:[protected]
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                                        C
                                        CONSRL
                                        from Bengaluru, Karnataka
                                        Nov 24, 2014
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka

                                        I am giving a complaint on product Sunfeast Cashew cookies batch no.V22A & Mfg.dt. 20.06.2014. purchased on 22.08.2014 from bangalore 560100. Already given complaint no.20141957. when i had the biscuit i got the plastic paper inside the biscuit (PLEASE FIND THE PHOTO) how it's possible from so reputed company brand.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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