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ITC Complaints & Reviews

1.4
Updated: Mar 29, 2026
Complaints 612
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100
Unresolved
512
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ITC reviews & complaints page 29

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S
Sarika Prashant
from Kanth, Uttar Pradesh
Aug 20, 2015
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Address: Bhojpur, Bihar

We always use ITC product-Agarbattis (Mangaldeep) purchase locally . But we are sorry to say that we find more Fungus on the sticks of Agarbattis purchase on 16th august from Shop "TULSI" at Jail Road Ara (Bihar). This is shown bad Quality under your good Brand ITC. Pls took action against it & improve your quality your faithfully Prashant Kumar Jain Sri Jain Siddhant Bhawan, in front of Dabur Gali, Jail Road, Ara -802301 Bihar Mob:[protected]
ITC customer support has been notified about the posted complaint.
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    Jahan singh
    from Kolkata, West Bengal
    Aug 5, 2015
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    Sir,
    i have purchased think pad edge E430 registered with name jahan singh by inspiration of lenovo thinkpad that used in my company ITC ltd. After satisfaction of your product quality i purchased lenovo K3 Note by flipcart also registered with named Jahan singh but i have not received lenovo k3 note head phone.
    I shocked this reputed company is not provided head phone.

    Pls take necessaries action
    Jahan singh
    ITC customer support has been notified about the posted complaint.
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      Rahul0205
      from Nawalgarh, Rajasthan
      Jul 30, 2015
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      Resolved

      Found fried insect in a pack of Bingo yumitos

      Address: Mathura, Uttar Pradesh

      I bought a pack of Bingo yumitos from a seller in Mathura near by my house after opening the pack and eating i found one chip with some insect sticking to it most probably it is coackroach..after eating it i got ill
      and felt nausea all the day..is this the quality itc offers to their customers.i am attaching image what i found inside the
      pack.this is truly unacceptable from this kind of big company.

      Rahul yadavbr...
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      robin@thakur
      from Noida, Uttar Pradesh
      Jul 23, 2015
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      Address: Bardhaman, West Bengal

      I have purchased 100units of this chocolates for my friend birthday and trust me this was our favourite chocolates. But this time it becomes our worst one because the chocolate is having some problem due to which a bad smelling was coming and the taste was also different. I thought it would be a expired product but its manufacting date is 5/2015.
      Recently, i have purchased 90 units of choco double eclair from D'mart but i found quality diffrence while comparing same chocolate purchased from retailer shop.
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        P
        piyuom
        from Mumbai, Maharashtra
        Jul 14, 2015
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        Address: Pune, Maharashtra

        Dear Sir/Mam; I run a shop, where i sell all food products, and there is much demand for the ITC Products specially "Ashirwad atta", but The dealer which are supplying the ITC Products, are not supplying the products on the regular basis, and in the PCMC Area, there is only one dealer who is supplying these ITC Products, i request to sir/mam, please look into this matter, we have raised this complaint 2 to 3 times but there is no positive response from your side, i request you to kindly look into these matter, if this case remains then i am sorry to say, costumers are getting diverted to the different products so please look into this matter as soon as possible. Respectfully Santosh Gugale [protected]
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          S
          Shyamsundar Thiru
          from Hyderabad, Telangana
          Jul 9, 2015
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          Address: Hyderabad, Andhra Pradesh

          Dear sir,

          The yepee quality problem, please see the below attached files.

          The infected product with me & kept safe.

          Your label saying simply the "money back"

          But you are not bother about the health of our kids, only you are making money.

          Please reply me.

          This is my reminder, already i was sent a same mail on apr - 20 - 2015
          You people are not respond.

          If you are not given a response, will complaint again. . .


          Kind regards,

          Shyamsundar
          Hyderabad - chandanager
          Mobile : +[protected]
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            P
            prince varma
            Jun 23, 2015
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            Address: Haridwar, Uttarakhand

            This complaint to Mr. Rishabh Varma from Nazibabad and he stay on rent house in haridwar these as a supervisor of ITC Pvt. Ltd. Haridwar.
            Mr. Rishabh are a very bad boy these are many complaints are submitted before many company's workers so plz disqualified to Mr. Rishab immediately
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              N
              nasir khanjj
              from Gurgaon, Haryana
              Jun 6, 2015
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              Address: New Delhi, Delhi

              Dear sir / madam,
              I m one of the shopkeeper in new delhi dwarka. My complaint is that your one of the distributer in delhi (Vitran) is not providing me the products for selling. The reason for not giving me the product is the cheque bouncing. The cheque bouncing is due the side of icici bank as icici bank is duing updation of their software. I have the payment in cash to distributer after that. Now your is saying that i should come at his place and say sorry to him then he will provide me the products as he has closed my code. I don't know why this distributer is showing me attitude that without him i will not get the product. I have cleared my payments and know also he is saying me that he will not provide me the products. I sell around 2. 5 lakhs amount of products of your company per month. Now please see into this matter.
              Please co - operate with me. I don't know why your distributer is doing this thing with me and some more of the shopkeepers.

              Thanks you,

              Regards

              Home shakti (J. S. N. Marketing services)

              G - 88, manish global mall, sector - 22
              Dwarka, new delhi - 110077
              Dear sir /madam
              [protected]Mai milan pan shop no. 17 A-09 GD itl tower neta ji subhas place delhi - 110034
              Sir mai apke company k area manger ko 2 mahine se kah raha hu ki apka diya hua itc counter aur apki banai hui itc shop charo taraf se damage ho rahi hai aur is complaint ko karne par apka manger mera phone kat deta hai aur pichale 2 mahine se ni a raha hai jab b bulao apne sels man ko bhej deta hai aur wo photo pic karke chala jata hai mai apse help ke regarding mail likh raha hu plz handel this case urgently ni to mujhe itc chodni padegi thanks milan pan

              Ram kishan
              [protected]
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                N
                Naveen Tandon
                from Kanpur, Uttar Pradesh
                May 28, 2015
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                Address: Allahabad, Uttar Pradesh

                Dear sir,
                I have purchased 10 kg ashirwad aata bag and i found some small worms inside aata

                Kindly look into this matter urgently because it may tarnish the image of your esteemed company


                Thanks

                Naveen tandon
                Email id:[protected]@gmail.com
                Allahabad
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                  S
                  Subroto mittra
                  from Kolkata, West Bengal
                  May 16, 2015
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                  Cigarettes being sold to the retailers without TAX INVOICE

                  Address: Kolkata, West Bengal

                  Dear Sir, We at Family Care departmental stores, Golf Gardens Kolkata 700033 have been selling cigarettes since 2009. With constant request and persuasions, about 6 months back the distributor of ITC, M/s Ridhi Sidhi Tobacco Pvt Ltd. started issung proper TAX INVOICE against supply of cigarettes, VERY RELUCTANTLY. Suddenly since May 2015 they stopped issuing INVOICES again and informed over phone their inability to issue BILLS. It may...
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                  Narasimha JILON
                  from Vepagunta, Andhra Pradesh
                  May 13, 2015
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                  Address: Hyderabad, Andhra Pradesh

                  Dear sir,
                  Myself mr narasimha j working as a cca for itc ltd, i want copy of payslip for last 2 months and also register my mail id for future months. So please forward to mail below
                  [protected]@gmail.com
                  My employee id:d08583


                  Thanking you
                  Narasimha j
                  [protected]
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                    D
                    DATTAHGQ
                    from Delhi, Delhi
                    Apr 23, 2015
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                    Address: Mumbai City, Maharashtra

                    Have already complained about Bad Ashirwad wheat atta quality yo your customer care. Receievd only a complaint number CARE/2015/857 - No action taken. After lots of follow up no resolutions. Very bad after sales service. S D Khanolkar
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                      A
                      Amitvadhera
                      from Chennai, Tamil Nadu
                      Apr 22, 2015
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                      Address: Bangalore, Karnataka

                      Hisir I have a shop in ITPL bangalore selling cigarette at a price higher than MRP. He does this for all type of cigarettes he sells and when I encountered he said he will only give on that price and not at MRP. Please look into this. He is selling this under the shop name time pass.

                      Cigarettes price unauthorised hike since budget

                      Dear, Please raid all the vendors in South Bangalore, The cigarettes are sold between Rs. 5 to Rs. 25 above the MRP ever since the budget is announced. Pleae penalize based on sales and additional fine for cheating.
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                        D
                        Deepak Shivanna
                        from Mumbai, Maharashtra
                        Mar 25, 2015
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                        Address: Bangalore, Karnataka

                        Hello, I am from bangalore and today in one of the store in Ejipura RA road the store name is SNM stores charged me 110 for one pack of ITC King. The pack price is 95 and they are taking 15rs extra. I had complained before and nothing happened earlier. Please check and do the needful.

                        prize not received

                        itc company is a very fraud because i am win iphone engage deodrant contest but prize not received. i am contact itc ho kolkata but not helpme and says please wait some day please help me my mobile number [protected]
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                          K
                          Kanzaheer
                          from Noida, Uttar Pradesh
                          Mar 21, 2015
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                          Address: New Delhi, Delhi

                          Dear ITC, Many Pan shops in Delhi are saying that Kejriwal govt. has introduced new plan to give FREE treatment for ALL Cancer patients in Delhi. To pay for The cancer treatment, Kejriwal govt. is charging 18% Tax on all Cigarette. They are saying this tax is above the MRP.
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                            purushcvc
                            from Chennai, Tamil Nadu
                            Mar 5, 2015
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                            Address: Chennai, Tamil Nadu

                            Hi, I would like to register my complaints here. As of now there were no changes in any cigarette packet price. From last two days I am facing the issues in cigarette packet price. In North Chennai most of the retail shop they are selling the Gold flake cigarette packet for Rs.115 but MRP is Rs.95. In retail there are selling per cigarette for Rs.12. If I ask the reason, they are saying ITC Agents are selling for additional price. My question here is: "Is there any control board in ITC to monitor these pricing?". If you have such board I request you to monitor on these additional price over the MRP. Every year I am facing this issue before they increase the MRP, I hope you will take necessary action on it. I have given below few shops details where they are selling the cigarette packet more than MRP. Shop-1: Olympic Tea Shop 7th Lane Grace Garden Next to KCS Higher Secondary School, Opp to Thiruthangal Nadar Arangam, Old Washermenpet, Chennai - 600 021. Shop-2: Small Shop(I am not sure about name) Avadana Ramasammy Street, Old Washermentpet, Chennai - 600 021. Land Mark: Opposite to Maharani Theatre. When you enter into street which is located opp to Maharani Theatre, in Left Hand side you will find only one small shop petti shop. I am expecting the right action from your end. Thanks and Regards, Purusothaman. C
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                              itcbpl
                              from Hyderabad, Telangana
                              Feb 12, 2015
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                              Address: Khammam, Andhra Pradesh

                              RESPECTED SIR I Mr.ramarao one of employ in our company.in bhadrachalam paperboard some of our regular employees doing LIC AGNCY.they can doing lot of inconviniene us.those people are canvasing their policies during office hours.so it s very incinvinience somany our employees.it reflectsour roduction down.so kindly taken some action these persons .if neccesary i will give to full particulars these employees. thanking you
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                                nmajethiya
                                from Gurgaon, Haryana
                                Jan 17, 2015
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                                Address: Kutch, Gujarat

                                Hello ITC
                                I am Nirav Majethiya from Bhuj.
                                My dad have shop where we had sold your cigarettes named navycut wills and we had coupens of them.

                                Now here bhuj agency peoples are declining that coupens.

                                And it seems like after selling your cigarattes we had lost at last beacause these peoples are not ready to accept coupens.

                                Please help us because how to do business like this

                                My contact num is : [protected]
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                                  Karam Mahesh
                                  from Vijayawada, Andhra Pradesh
                                  Dec 4, 2014
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                                  Address: Hyderabad, Andhra Pradesh

                                  Hi
                                  Iam regular customer of candyman choco eclairs for two to three yrs. My children eat eclairs and feel some bad smell. Felt like getting vomiting. Its very bad to find such quality defected items from branded candy (Itc) . I kindly requesting you to take action and maintain your qualty taste.

                                  Purchased from
                                  New life medical hall
                                  Add:bahadur pura, hyderabad
                                  Telangana state

                                  From:mahesh
                                  Mobile:[protected]
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                                    CONSRL
                                    from Bengaluru, Karnataka
                                    Nov 24, 2014
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                                    Resolved

                                    Address: Bangalore, Karnataka

                                    I am giving a complaint on product Sunfeast Cashew cookies batch no.V22A & Mfg.dt. 20.06.2014. purchased on 22.08.2014 from bangalore 560100. Already given complaint no.20141957. when i had the biscuit i got the plastic paper inside the biscuit (PLEASE FIND THE PHOTO) how it's possible from so reputed company brand.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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