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ITC Complaints & Reviews

1.4
Updated: Nov 5, 2025
Complaints 608
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100
Unresolved
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ITC reviews & complaints page 29

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P
piyuom
from Mumbai, Maharashtra
Jul 14, 2015
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Address: Pune, Maharashtra

Dear Sir/Mam; I run a shop, where i sell all food products, and there is much demand for the ITC Products specially "Ashirwad atta", but The dealer which are supplying the ITC Products, are not supplying the products on the regular basis, and in the PCMC Area, there is only one dealer who is supplying these ITC Products, i request to sir/mam, please look into this matter, we have raised this complaint 2 to 3 times but there is no positive response from your side, i request you to kindly look into these matter, if this case remains then i am sorry to say, costumers are getting diverted to the different products so please look into this matter as soon as possible. Respectfully Santosh Gugale [protected]
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    S
    Shyamsundar Thiru
    from Hyderabad, Telangana
    Jul 9, 2015
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    Address: Hyderabad, Andhra Pradesh

    Dear sir,

    The yepee quality problem, please see the below attached files.

    The infected product with me & kept safe.

    Your label saying simply the "money back"

    But you are not bother about the health of our kids, only you are making money.

    Please reply me.

    This is my reminder, already i was sent a same mail on apr - 20 - 2015
    You people are not respond.

    If you are not given a response, will complaint again. . .


    Kind regards,

    Shyamsundar
    Hyderabad - chandanager
    Mobile : +[protected]
    +4 photos
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      P
      prince varma
      Jun 23, 2015
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      Address: Haridwar, Uttarakhand

      This complaint to Mr. Rishabh Varma from Nazibabad and he stay on rent house in haridwar these as a supervisor of ITC Pvt. Ltd. Haridwar.
      Mr. Rishabh are a very bad boy these are many complaints are submitted before many company's workers so plz disqualified to Mr. Rishab immediately
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        N
        nasir khanjj
        from Gurgaon, Haryana
        Jun 6, 2015
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        Address: New Delhi, Delhi

        Dear sir / madam,
        I m one of the shopkeeper in new delhi dwarka. My complaint is that your one of the distributer in delhi (Vitran) is not providing me the products for selling. The reason for not giving me the product is the cheque bouncing. The cheque bouncing is due the side of icici bank as icici bank is duing updation of their software. I have the payment in cash to distributer after that. Now your is saying that i should come at his place and say sorry to him then he will provide me the products as he has closed my code. I don't know why this distributer is showing me attitude that without him i will not get the product. I have cleared my payments and know also he is saying me that he will not provide me the products. I sell around 2. 5 lakhs amount of products of your company per month. Now please see into this matter.
        Please co - operate with me. I don't know why your distributer is doing this thing with me and some more of the shopkeepers.

        Thanks you,

        Regards

        Home shakti (J. S. N. Marketing services)

        G - 88, manish global mall, sector - 22
        Dwarka, new delhi - 110077
        Dear sir /madam
        [protected]Mai milan pan shop no. 17 A-09 GD itl tower neta ji subhas place delhi - 110034
        Sir mai apke company k area manger ko 2 mahine se kah raha hu ki apka diya hua itc counter aur apki banai hui itc shop charo taraf se damage ho rahi hai aur is complaint ko karne par apka manger mera phone kat deta hai aur pichale 2 mahine se ni a raha hai jab b bulao apne sels man ko bhej deta hai aur wo photo pic karke chala jata hai mai apse help ke regarding mail likh raha hu plz handel this case urgently ni to mujhe itc chodni padegi thanks milan pan

        Ram kishan
        [protected]

        Distributer is not providing staff to sell - Comment #2201474 - Image #0
        Distributer is not providing staff to sell - Comment #2201474 - Image #1
        Distributer is not providing staff to sell - Comment #2201474 - Image #2
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          N
          Naveen Tandon
          from Kanpur, Uttar Pradesh
          May 28, 2015
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          Address: Allahabad, Uttar Pradesh

          Dear sir,
          I have purchased 10 kg ashirwad aata bag and i found some small worms inside aata

          Kindly look into this matter urgently because it may tarnish the image of your esteemed company


          Thanks

          Naveen tandon
          Email id:[protected]@gmail.com
          Allahabad
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            S
            Subroto mittra
            from Kolkata, West Bengal
            May 16, 2015
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            Cigarettes being sold to the retailers without TAX INVOICE

            Address: Kolkata, West Bengal

            Dear Sir, We at Family Care departmental stores, Golf Gardens Kolkata 700033 have been selling cigarettes since 2009. With constant request and persuasions, about 6 months back the distributor of ITC, M/s Ridhi Sidhi Tobacco Pvt Ltd. started issung proper TAX INVOICE against supply of cigarettes, VERY RELUCTANTLY. Suddenly since May 2015 they stopped issuing INVOICES again and informed over phone their inability to issue BILLS. It may...
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            N
            Narasimha JILON
            from Vepagunta, Andhra Pradesh
            May 13, 2015
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            Address: Hyderabad, Andhra Pradesh

            Dear sir,
            Myself mr narasimha j working as a cca for itc ltd, i want copy of payslip for last 2 months and also register my mail id for future months. So please forward to mail below
            [protected]@gmail.com
            My employee id:d08583


            Thanking you
            Narasimha j
            [protected]
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              D
              DATTAHGQ
              from Delhi, Delhi
              Apr 23, 2015
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              Address: Mumbai City, Maharashtra

              Have already complained about Bad Ashirwad wheat atta quality yo your customer care. Receievd only a complaint number CARE/2015/857 - No action taken. After lots of follow up no resolutions. Very bad after sales service. S D Khanolkar
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                A
                Amitvadhera
                from Chennai, Tamil Nadu
                Apr 22, 2015
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                Address: Bangalore, Karnataka

                Hisir I have a shop in ITPL bangalore selling cigarette at a price higher than MRP. He does this for all type of cigarettes he sells and when I encountered he said he will only give on that price and not at MRP. Please look into this. He is selling this under the shop name time pass.

                Cigarettes price unauthorised hike since budget

                Dear, Please raid all the vendors in South Bangalore, The cigarettes are sold between Rs. 5 to Rs. 25 above the MRP ever since the budget is announced. Pleae penalize based on sales and additional fine for cheating.
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                  D
                  Deepak Shivanna
                  from Mumbai, Maharashtra
                  Mar 25, 2015
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                  Address: Bangalore, Karnataka

                  Hello, I am from bangalore and today in one of the store in Ejipura RA road the store name is SNM stores charged me 110 for one pack of ITC King. The pack price is 95 and they are taking 15rs extra. I had complained before and nothing happened earlier. Please check and do the needful.

                  prize not received

                  itc company is a very fraud because i am win iphone engage deodrant contest but prize not received. i am contact itc ho kolkata but not helpme and says please wait some day please help me my mobile number [protected]
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                    K
                    Kanzaheer
                    from Noida, Uttar Pradesh
                    Mar 21, 2015
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                    Address: New Delhi, Delhi

                    Dear ITC, Many Pan shops in Delhi are saying that Kejriwal govt. has introduced new plan to give FREE treatment for ALL Cancer patients in Delhi. To pay for The cancer treatment, Kejriwal govt. is charging 18% Tax on all Cigarette. They are saying this tax is above the MRP.
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                      P
                      purushcvc
                      from Chennai, Tamil Nadu
                      Mar 5, 2015
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                      Address: Chennai, Tamil Nadu

                      Hi, I would like to register my complaints here. As of now there were no changes in any cigarette packet price. From last two days I am facing the issues in cigarette packet price. In North Chennai most of the retail shop they are selling the Gold flake cigarette packet for Rs.115 but MRP is Rs.95. In retail there are selling per cigarette for Rs.12. If I ask the reason, they are saying ITC Agents are selling for additional price. My question here is: "Is there any control board in ITC to monitor these pricing?". If you have such board I request you to monitor on these additional price over the MRP. Every year I am facing this issue before they increase the MRP, I hope you will take necessary action on it. I have given below few shops details where they are selling the cigarette packet more than MRP. Shop-1: Olympic Tea Shop 7th Lane Grace Garden Next to KCS Higher Secondary School, Opp to Thiruthangal Nadar Arangam, Old Washermenpet, Chennai - 600 021. Shop-2: Small Shop(I am not sure about name) Avadana Ramasammy Street, Old Washermentpet, Chennai - 600 021. Land Mark: Opposite to Maharani Theatre. When you enter into street which is located opp to Maharani Theatre, in Left Hand side you will find only one small shop petti shop. I am expecting the right action from your end. Thanks and Regards, Purusothaman. C
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                        itcbpl
                        from Hyderabad, Telangana
                        Feb 12, 2015
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                        Address: Khammam, Andhra Pradesh

                        RESPECTED SIR I Mr.ramarao one of employ in our company.in bhadrachalam paperboard some of our regular employees doing LIC AGNCY.they can doing lot of inconviniene us.those people are canvasing their policies during office hours.so it s very incinvinience somany our employees.it reflectsour roduction down.so kindly taken some action these persons .if neccesary i will give to full particulars these employees. thanking you
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                          nmajethiya
                          from Gurgaon, Haryana
                          Jan 17, 2015
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                          Address: Kutch, Gujarat

                          Hello ITC
                          I am Nirav Majethiya from Bhuj.
                          My dad have shop where we had sold your cigarettes named navycut wills and we had coupens of them.

                          Now here bhuj agency peoples are declining that coupens.

                          And it seems like after selling your cigarattes we had lost at last beacause these peoples are not ready to accept coupens.

                          Please help us because how to do business like this

                          My contact num is : [protected]
                          +1 photos
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                            Karam Mahesh
                            from Vijayawada, Andhra Pradesh
                            Dec 4, 2014
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                            Address: Hyderabad, Andhra Pradesh

                            Hi
                            Iam regular customer of candyman choco eclairs for two to three yrs. My children eat eclairs and feel some bad smell. Felt like getting vomiting. Its very bad to find such quality defected items from branded candy (Itc) . I kindly requesting you to take action and maintain your qualty taste.

                            Purchased from
                            New life medical hall
                            Add:bahadur pura, hyderabad
                            Telangana state

                            From:mahesh
                            Mobile:[protected]
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                              C
                              CONSRL
                              from Bengaluru, Karnataka
                              Nov 24, 2014
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka

                              I am giving a complaint on product Sunfeast Cashew cookies batch no.V22A & Mfg.dt. 20.06.2014. purchased on 22.08.2014 from bangalore 560100. Already given complaint no.20141957. when i had the biscuit i got the plastic paper inside the biscuit (PLEASE FIND THE PHOTO) how it's possible from so reputed company brand.
                              +1 photos
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                S
                                shubhasis
                                from Kolkata, West Bengal
                                Oct 30, 2014
                                Resolved
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                                Resolved

                                Address: Kolkata, West Bengal

                                Dear Sir,

                                Yeippe Noodles was one of my favorite noodles in market. Being a regular customer I frequently buy it from my local market. But last week I was really disappointed as when I opened two packs of YIPPEE NOODLES of 35 gm (PKD-03 JUL 14, BATCH NO.-CR 21), manufactured by KEVENTER AGRO LIMITED, SUBHASNAGAR, BARASAT, NILGUNJ BAZAR, BARASAT, KOLKATA 700121, I have found fungal growth on noodles cake though the packs were well sealed !

                                Myself Being a Quality person (M.Pharm with 4 years of industrial experience across Quality Assurance in Pharmaceuticals and food testing ) I think it is very critical. Because it’s a not any new product in market and it must have been passed different quality tests including packing as well as stability study.

                                Expecting proper reply from your side.
                                I can compromise money but not QUALITY!!


                                SHUBHASIS MAZUMDAR
                                ANANDABAGAN, HRIDAYPUR
                                KOLKATA-700127
                                email: [protected]@gmail.com
                                Contact no: [protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  gmhbkm
                                  from Mumbai, Maharashtra
                                  Oct 17, 2014
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  From, Ganapati Hegde [protected] Chnadapur, Bangalore. When we cut open the four in one pack of Yippee there was no masala sachetes .This was very surprising and disappointed us. May be because of Rupee offer people involved in packaging might have not put. AS BEEING A REGULAR USER OF YIPPE WE ARE VERY MUCH DISOPPOINTED WHOLE PACK GOT WASTED.NEVER EXPECTED SUCH CHEATING FROM COMPANY like ITC.Many more might have experienced the same. We never expect any big offer, in the name of offers people are getting cheated and facing problem. Please do the needful and expected an investigation and written response.Based on this we will take further call including consumer court(if required) Details of product as follows Batch No DQ01 packed-12 september14 Purchased at-The big market Chandapura, Anekal road on 18th OCT 2014 Bill No-C89599 TIN [protected] Hoping to take this seriously and to resolve this for all. Ganapati.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    Sunny Sen Mandu
                                    from Pune, Maharashtra
                                    Oct 5, 2014
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                                    sir sunny sen from mandu dist.dhar madhya pradesh. mujhe aapki company ki policy samajh me nahi aati he.dhar distribuitar hamare buisness time me mall available nahi karvata he.or rate badne per sabhi mall holsell valo ko de deta he ye kesi policy he aapki. thanks pls is per dhyan de
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                                      Mr. AAMIR ABBAS NAQVI
                                      from Sirsi, Uttar Pradesh
                                      Sep 23, 2014
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                                      dear sir/madam, i found a grub in sunfeast biscuit on 23/9/2014 at 9am details:- product- sunfeast glucose biscuit mrp- rs. 5 manufacturing date:- 25/5/2014 best before:- six months batch number:- U5A Case zone:- ambala city my details:- name:- aamir abbas naqvi contact number:- [protected] contact to itc:- by call on customer care[protected] times) by mail (1 time) response from ITC:- not sufficient/negligible
                                      +3 photos
                                      to watch videos visit
                                      [protected]@facebook; [protected]@google+; [protected]@youtube
                                      [protected]@twitter.

                                      or you request me on
                                      [protected]@gmail.com
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