Claimed

ITC Complaints & Reviews

1.4
Updated: Nov 5, 2025
Complaints 607
Resolved
100
Unresolved
507
Contacts

File a complaint to ITC

Having problems with ITC?

File a complaint and get it resolved by ITC customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ITC reviews & complaints page 29

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shyamsundar Thiru
from Hyderabad, Telangana
Jul 9, 2015
Report
Copy

Address: Hyderabad, Andhra Pradesh

Dear sir,

The yepee quality problem, please see the below attached files.

The infected product with me & kept safe.

Your label saying simply the "money back"

But you are not bother about the health of our kids, only you are making money.

Please reply me.

This is my reminder, already i was sent a same mail on apr - 20 - 2015
You people are not respond.

If you are not given a response, will complaint again. . .


Kind regards,

Shyamsundar
Hyderabad - chandanager
Mobile : +[protected]
+4 photos
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    prince varma
    Jun 23, 2015
    Report
    Copy

    Address: Haridwar, Uttarakhand

    This complaint to Mr. Rishabh Varma from Nazibabad and he stay on rent house in haridwar these as a supervisor of ITC Pvt. Ltd. Haridwar.
    Mr. Rishabh are a very bad boy these are many complaints are submitted before many company's workers so plz disqualified to Mr. Rishab immediately
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      nasir khanjj
      from Gurgaon, Haryana
      Jun 6, 2015
      Report
      Copy

      Address: New Delhi, Delhi

      Dear sir / madam,
      I m one of the shopkeeper in new delhi dwarka. My complaint is that your one of the distributer in delhi (Vitran) is not providing me the products for selling. The reason for not giving me the product is the cheque bouncing. The cheque bouncing is due the side of icici bank as icici bank is duing updation of their software. I have the payment in cash to distributer after that. Now your is saying that i should come at his place and say sorry to him then he will provide me the products as he has closed my code. I don't know why this distributer is showing me attitude that without him i will not get the product. I have cleared my payments and know also he is saying me that he will not provide me the products. I sell around 2. 5 lakhs amount of products of your company per month. Now please see into this matter.
      Please co - operate with me. I don't know why your distributer is doing this thing with me and some more of the shopkeepers.

      Thanks you,

      Regards

      Home shakti (J. S. N. Marketing services)

      G - 88, manish global mall, sector - 22
      Dwarka, new delhi - 110077
      Dear sir /madam
      [protected]Mai milan pan shop no. 17 A-09 GD itl tower neta ji subhas place delhi - 110034
      Sir mai apke company k area manger ko 2 mahine se kah raha hu ki apka diya hua itc counter aur apki banai hui itc shop charo taraf se damage ho rahi hai aur is complaint ko karne par apka manger mera phone kat deta hai aur pichale 2 mahine se ni a raha hai jab b bulao apne sels man ko bhej deta hai aur wo photo pic karke chala jata hai mai apse help ke regarding mail likh raha hu plz handel this case urgently ni to mujhe itc chodni padegi thanks milan pan

      Ram kishan
      [protected]

      Distributer is not providing staff to sell - Comment #2201474 - Image #0
      Distributer is not providing staff to sell - Comment #2201474 - Image #1
      Distributer is not providing staff to sell - Comment #2201474 - Image #2
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        Naveen Tandon
        from Kanpur, Uttar Pradesh
        May 28, 2015
        Report
        Copy

        Address: Allahabad, Uttar Pradesh

        Dear sir,
        I have purchased 10 kg ashirwad aata bag and i found some small worms inside aata

        Kindly look into this matter urgently because it may tarnish the image of your esteemed company


        Thanks

        Naveen tandon
        Email id:[protected]@gmail.com
        Allahabad
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Subroto mittra
          from Kolkata, West Bengal
          May 16, 2015
          Report
          Copy

          Cigarettes being sold to the retailers without TAX INVOICE

          Address: Kolkata, West Bengal

          Dear Sir, We at Family Care departmental stores, Golf Gardens Kolkata 700033 have been selling cigarettes since 2009. With constant request and persuasions, about 6 months back the distributor of ITC, M/s Ridhi Sidhi Tobacco Pvt Ltd. started issung proper TAX INVOICE against supply of cigarettes, VERY RELUCTANTLY. Suddenly since May 2015 they stopped issuing INVOICES again and informed over phone their inability to issue BILLS. It may...
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          N
          Narasimha JILON
          from Vepagunta, Andhra Pradesh
          May 13, 2015
          Report
          Copy

          Address: Hyderabad, Andhra Pradesh

          Dear sir,
          Myself mr narasimha j working as a cca for itc ltd, i want copy of payslip for last 2 months and also register my mail id for future months. So please forward to mail below
          [protected]@gmail.com
          My employee id:d08583


          Thanking you
          Narasimha j
          [protected]
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            DATTAHGQ
            from Delhi, Delhi
            Apr 23, 2015
            Report
            Copy

            Address: Mumbai City, Maharashtra

            Have already complained about Bad Ashirwad wheat atta quality yo your customer care. Receievd only a complaint number CARE/2015/857 - No action taken. After lots of follow up no resolutions. Very bad after sales service. S D Khanolkar
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Amitvadhera
              from Chennai, Tamil Nadu
              Apr 22, 2015
              Report
              Copy

              Address: Bangalore, Karnataka

              Hisir I have a shop in ITPL bangalore selling cigarette at a price higher than MRP. He does this for all type of cigarettes he sells and when I encountered he said he will only give on that price and not at MRP. Please look into this. He is selling this under the shop name time pass.

              Cigarettes price unauthorised hike since budget

              Dear, Please raid all the vendors in South Bangalore, The cigarettes are sold between Rs. 5 to Rs. 25 above the MRP ever since the budget is announced. Pleae penalize based on sales and additional fine for cheating.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Deepak Shivanna
                from Mumbai, Maharashtra
                Mar 25, 2015
                Report
                Copy

                Address: Bangalore, Karnataka

                Hello, I am from bangalore and today in one of the store in Ejipura RA road the store name is SNM stores charged me 110 for one pack of ITC King. The pack price is 95 and they are taking 15rs extra. I had complained before and nothing happened earlier. Please check and do the needful.

                prize not received

                itc company is a very fraud because i am win iphone engage deodrant contest but prize not received. i am contact itc ho kolkata but not helpme and says please wait some day please help me my mobile number [protected]
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  Kanzaheer
                  from Noida, Uttar Pradesh
                  Mar 21, 2015
                  Report
                  Copy

                  Address: New Delhi, Delhi

                  Dear ITC, Many Pan shops in Delhi are saying that Kejriwal govt. has introduced new plan to give FREE treatment for ALL Cancer patients in Delhi. To pay for The cancer treatment, Kejriwal govt. is charging 18% Tax on all Cigarette. They are saying this tax is above the MRP.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    purushcvc
                    from Chennai, Tamil Nadu
                    Mar 5, 2015
                    Report
                    Copy

                    Address: Chennai, Tamil Nadu

                    Hi, I would like to register my complaints here. As of now there were no changes in any cigarette packet price. From last two days I am facing the issues in cigarette packet price. In North Chennai most of the retail shop they are selling the Gold flake cigarette packet for Rs.115 but MRP is Rs.95. In retail there are selling per cigarette for Rs.12. If I ask the reason, they are saying ITC Agents are selling for additional price. My question here is: "Is there any control board in ITC to monitor these pricing?". If you have such board I request you to monitor on these additional price over the MRP. Every year I am facing this issue before they increase the MRP, I hope you will take necessary action on it. I have given below few shops details where they are selling the cigarette packet more than MRP. Shop-1: Olympic Tea Shop 7th Lane Grace Garden Next to KCS Higher Secondary School, Opp to Thiruthangal Nadar Arangam, Old Washermenpet, Chennai - 600 021. Shop-2: Small Shop(I am not sure about name) Avadana Ramasammy Street, Old Washermentpet, Chennai - 600 021. Land Mark: Opposite to Maharani Theatre. When you enter into street which is located opp to Maharani Theatre, in Left Hand side you will find only one small shop petti shop. I am expecting the right action from your end. Thanks and Regards, Purusothaman. C
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      I
                      itcbpl
                      from Hyderabad, Telangana
                      Feb 12, 2015
                      Report
                      Copy

                      Address: Khammam, Andhra Pradesh

                      RESPECTED SIR I Mr.ramarao one of employ in our company.in bhadrachalam paperboard some of our regular employees doing LIC AGNCY.they can doing lot of inconviniene us.those people are canvasing their policies during office hours.so it s very incinvinience somany our employees.it reflectsour roduction down.so kindly taken some action these persons .if neccesary i will give to full particulars these employees. thanking you
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        nmajethiya
                        from Gurgaon, Haryana
                        Jan 17, 2015
                        Report
                        Copy

                        Address: Kutch, Gujarat

                        Hello ITC
                        I am Nirav Majethiya from Bhuj.
                        My dad have shop where we had sold your cigarettes named navycut wills and we had coupens of them.

                        Now here bhuj agency peoples are declining that coupens.

                        And it seems like after selling your cigarattes we had lost at last beacause these peoples are not ready to accept coupens.

                        Please help us because how to do business like this

                        My contact num is : [protected]
                        +1 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          Karam Mahesh
                          from Vijayawada, Andhra Pradesh
                          Dec 4, 2014
                          Report
                          Copy

                          Address: Hyderabad, Andhra Pradesh

                          Hi
                          Iam regular customer of candyman choco eclairs for two to three yrs. My children eat eclairs and feel some bad smell. Felt like getting vomiting. Its very bad to find such quality defected items from branded candy (Itc) . I kindly requesting you to take action and maintain your qualty taste.

                          Purchased from
                          New life medical hall
                          Add:bahadur pura, hyderabad
                          Telangana state

                          From:mahesh
                          Mobile:[protected]
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            C
                            CONSRL
                            from Bengaluru, Karnataka
                            Nov 24, 2014
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Bangalore, Karnataka

                            I am giving a complaint on product Sunfeast Cashew cookies batch no.V22A & Mfg.dt. 20.06.2014. purchased on 22.08.2014 from bangalore 560100. Already given complaint no.20141957. when i had the biscuit i got the plastic paper inside the biscuit (PLEASE FIND THE PHOTO) how it's possible from so reputed company brand.
                            +1 photos
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              shubhasis
                              from Kolkata, West Bengal
                              Oct 30, 2014
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Kolkata, West Bengal

                              Dear Sir,

                              Yeippe Noodles was one of my favorite noodles in market. Being a regular customer I frequently buy it from my local market. But last week I was really disappointed as when I opened two packs of YIPPEE NOODLES of 35 gm (PKD-03 JUL 14, BATCH NO.-CR 21), manufactured by KEVENTER AGRO LIMITED, SUBHASNAGAR, BARASAT, NILGUNJ BAZAR, BARASAT, KOLKATA 700121, I have found fungal growth on noodles cake though the packs were well sealed !

                              Myself Being a Quality person (M.Pharm with 4 years of industrial experience across Quality Assurance in Pharmaceuticals and food testing ) I think it is very critical. Because it’s a not any new product in market and it must have been passed different quality tests including packing as well as stability study.

                              Expecting proper reply from your side.
                              I can compromise money but not QUALITY!!


                              SHUBHASIS MAZUMDAR
                              ANANDABAGAN, HRIDAYPUR
                              KOLKATA-700127
                              email: [protected]@gmail.com
                              Contact no: [protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                gmhbkm
                                from Mumbai, Maharashtra
                                Oct 17, 2014
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Bangalore, Karnataka

                                From, Ganapati Hegde [protected] Chnadapur, Bangalore. When we cut open the four in one pack of Yippee there was no masala sachetes .This was very surprising and disappointed us. May be because of Rupee offer people involved in packaging might have not put. AS BEEING A REGULAR USER OF YIPPE WE ARE VERY MUCH DISOPPOINTED WHOLE PACK GOT WASTED.NEVER EXPECTED SUCH CHEATING FROM COMPANY like ITC.Many more might have experienced the same. We never expect any big offer, in the name of offers people are getting cheated and facing problem. Please do the needful and expected an investigation and written response.Based on this we will take further call including consumer court(if required) Details of product as follows Batch No DQ01 packed-12 september14 Purchased at-The big market Chandapura, Anekal road on 18th OCT 2014 Bill No-C89599 TIN [protected] Hoping to take this seriously and to resolve this for all. Ganapati.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sunny Sen Mandu
                                  from Pune, Maharashtra
                                  Oct 5, 2014
                                  Report
                                  Copy

                                  sir sunny sen from mandu dist.dhar madhya pradesh. mujhe aapki company ki policy samajh me nahi aati he.dhar distribuitar hamare buisness time me mall available nahi karvata he.or rate badne per sabhi mall holsell valo ko de deta he ye kesi policy he aapki. thanks pls is per dhyan de
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    Mr. AAMIR ABBAS NAQVI
                                    from Sirsi, Uttar Pradesh
                                    Sep 23, 2014
                                    Report
                                    Copy

                                    dear sir/madam, i found a grub in sunfeast biscuit on 23/9/2014 at 9am details:- product- sunfeast glucose biscuit mrp- rs. 5 manufacturing date:- 25/5/2014 best before:- six months batch number:- U5A Case zone:- ambala city my details:- name:- aamir abbas naqvi contact number:- [protected] contact to itc:- by call on customer care[protected] times) by mail (1 time) response from ITC:- not sufficient/negligible
                                    +3 photos
                                    to watch videos visit
                                    [protected]@facebook; [protected]@google+; [protected]@youtube
                                    [protected]@twitter.

                                    or you request me on
                                    [protected]@gmail.com
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      ragas
                                      from Hyderabad, Telangana
                                      Sep 1, 2014
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh

                                      HI SIR, I AM BUSSINESS MAN IN HYDERBAD OF ATTAPUR AREA, SIR I HAVE A RETAIL KIRAN SHOP, I WANT TO RAISE THE COMPLAINT ON ITC COMPNY PRODUCT SUPPLY IN YOUR AREA, THE WORLDS LOW RATED SERVICE TO CUSTOMER THEY WILL PROVIDE, IF THEY TAKES THE ORDERS TODAY IT WILL TAKE 2 WEEKS TO REACH THE PRODUCT AT OUR POINT.SO I REQUEST TO TAKE SOME STRICT ACTION ON ITC COMPANY SO THEY CAN UPDTED THEIR DUSTUBUTORS...
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit