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ITC Complaints & Reviews

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Last updated Feb 9, 2024
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ITC reviews & complaints page 5

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B
Bhosale Ajit
Jun 13, 2022
Jun 15, 2022
This thread was updated on Jun 15, 2022
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Less quantity in packaging bom

Address:Pune

I can buy dark fantasy Yumfills pie. This box weight is 253 g (11 packs× 23 g) but after box only 10 nos in there.....
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D
Demsk
from Chanakyapuri, Delhi
Jun 11, 2022
Jun 13, 2022
This thread was updated on Jun 13, 2022
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Package not received

Address:Chanakyapuri
Website:Itcstore.in

Hello, i placed my order on 8th june, set the delivery date on 9th june. But its 11th june n i havent received my package. I tried contacting the customer care service but no response. Current location is new delhi. I need to receive the package asap, leaving the country on 13th june...
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S
Sir_dude007
from Mumbai, Maharashtra
Jun 7, 2022
Jun 13, 2022
This thread was updated on Jun 13, 2022
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Cigarette packing

Hi there, i am smoking you cigarette "gold flake light switch" from the day of launch,
most of the packets get tor or opened from top as shown in attached pics...
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A
asmitaj
May 30, 2022
Jun 2, 2022
This thread was updated on Jun 2, 2022
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Foods

Spoilt food...
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S
shashi na
May 28, 2022
May 30, 2022
This thread was updated on May 30, 2022
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Customer service

On the occasion of "Eid 2022", they had conducted a contest on the official instagram account of "aashirvaad", in which I was among one of the winner.

The gratification was a "voucher of ₹500", which can be used at the "ITC E-store."
But Unfortunately the site is saying we don't deliver at your location.

I had already conveyed this issue to their team on instagram, and they asked for certain information...
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A
Ajmal Rajan
May 23, 2022
May 23, 2022
This thread was updated on May 23, 2022
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Complaints against distributor

Address:Alfiya bakery

I have already given the same complaints aganist distribution..
In my shop i cannot get the peoper supply.
So kindly change the distributer......
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C
ChaitanyaGawade
May 21, 2022
May 23, 2022
This thread was updated on May 23, 2022
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Sunfeast Yippee Noodles

I love this product over any other alternatives & have it often. But, this time while I was enjoying the noodles, I found a small piece of plastic like material, which I kept chewing until I realised it wasn't something eatable. This has greatly disappointed me to an extent that I might reconsider my choice of noodles the next time. After I tried to see what was I chewing on so hard, it turned out to be a plastic like piece, which I suppose...
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N
Neeraj3939
from Delhi, Delhi
May 18, 2022
May 23, 2022
This thread was updated on May 23, 2022
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Amount deducted against unsuccessful order

My ref number is 117834
The amount is deducted 11 days before, I was paying for an order on itc e store now their customers support always saying wait for 24 hours, and also they stopped replying on email...
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P
Pradip Rout
May 18, 2022
May 22, 2022
This thread was updated on May 22, 2022
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Distributorship

Address:KOLKATA

Dear applicant,
As per discussion with our officers that your distributorship has been approved successfully and your registration no. is ITC/1681272/RGS and password:- [protected]@1234. So kindly visit our website that is https://itc-portal.org.in/ and than check status. Today will be your registration process that's why you have to make a payment of Rs.25, 000 in favor of given account details on confirmation letter.

Greeting...
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S
ShubJ
from Noida, Uttar Pradesh
May 16, 2022
May 17, 2022
This thread was updated on May 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid for Online ITC Store Order but Not Delivered

I had placed order via your online ITC Store on 15 May 2022, the details of which are below:
Order #450444 for Rs.910.

Order were scheduled to be delivered by 16 May 2022. However, they were not.

Tracking link they sent to me at my email was also not working.

Instead, on 16 May around at 11 pm night i got a whatsapp message saying order is delivered which i didn't received.

Will...
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S
shan.cse2oo3
from Kolkata, West Bengal
May 9, 2022
May 9, 2022
This thread was updated on May 9, 2022
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Placed online order in ITC Store & did not received product even after 5 days from delivery date.

Address:SANTOSHPUR GOVT. COLONY, PO-SANTOSHPUR, BLOCK-C

Dear Team,
I have placed an online order in ITC Store on 2nd May2022 & delivery date was 4th May2022, even after passing 5 days from delivery date I did not received my order. Whenever I talked with their customer care they just told me to wait for next 24 Hours. Please find my Order ID #440557 & as well as reference no.#117253 when I am talking with them.
I am waiting for your reply and hope for the positive resolution on...
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somil maheshwari
Apr 30, 2022
May 2, 2022
This thread was updated on May 2, 2022
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For Not giving Wheat payment

Address:Gopal Trading Company Akodiya Mandi

Dear sir/madam
I am a grain merchant of Akodiya and shujalpur and I sold a wheat to ITC ABD about 90-100 tons but my payment is still Due from last one and half month of my firm Gopal Trading Company and Ravi Traders Shujalpur and my both firms account number is already updated. Please take an immediate payment action against the purchase of wheat...
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C
cons of comp 99
Apr 25, 2022
Apr 25, 2022
This thread was updated on Apr 25, 2022
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Candyman choco double eclairs

Today ate a candyman choco double eclairs chocolate. Felt shocked in the last layer of chocolate. Got a small thin layered plastic cover in the chocolate.
While chewing thought that it would be a ingredient of coconut. But when spit and saw that it is a plastic layer which is inside the chocolate. Which is harmful for the person. Please be careful when eating these type of chocolates. Having trust on Brand we buy them but feel bad...
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G
Apr 23, 2022
Apr 25, 2022
This thread was updated on Apr 25, 2022
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Short supply

I placed an order for the material on-line and paid in advance to your company with order ref #230588. I recieved short of material for which i maid complains vide ref no. #57620 through mails and customer care and got the reply that i will get the refund with in 24 hours..It seems i am being fooled for the last four months which has harassed and mentally tortured me.
kindly do the needful at your end as soon as possible else i will...
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M
Manistores
Apr 20, 2022
Apr 21, 2022
This thread was updated on Apr 21, 2022
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Disrespect to the consumers by the itc dealer and late delevery and insufficient of stock

Hi this is Manian NJS
We were running a provision shop in mowlivakkam. The order we were placed in not at all deleveried at the proper time or date. Once we went to the ITC AGENCY which is in No.3/931 B kundrathur main road Madanandapuram Porur Chennai - 116 to ask about the reason for the latence of delevering stock for that the manager spoke rudly to me. No one gave proper response for our queries.

My last complaint...
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Shikha Nebhnani
from Delhi, Delhi
Apr 19, 2022
Apr 21, 2022
This thread was updated on Apr 21, 2022
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Undelivered items in order no. 394348 and 385107

Address:Kolkata
Website:itcstore.in

I have placed two orders no. 394348 and 385107 delivered on 10th April and 8th April respectively. In both the orders i have ordered Classmate notebook pack of 12 but received only one notebook each in both the orders. Even after several reminders via email & assurances on call from their customer care executives, the refund has not been done yet. This is sheer intentional harassment. We need compensation of not less than 100000 Rs for this...
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Mohammad Aleemuddin
from Mumbai, Maharashtra
Apr 16, 2022
Apr 16, 2022
This thread was updated on Apr 16, 2022
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Foul biscuits

I ate Bounce biscuit. It was foul, looks expired long back. But there are more 4 months to expire, written on the cover....
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S
Shubham070198
Apr 15, 2022
Apr 16, 2022
This thread was updated on Apr 16, 2022
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Check authenticity of distributorship

Address:Islampur, Maharashtra, 415409

We are in process of getting district level frenchise of ITC LTD.

Communication is established through mail id [protected]@itc-distributors.org.in

Kindly let us know that, the above mail channel is authentic to proceed with monetary exchanges as part of the process they mentioned....
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Dolley Adey
Apr 11, 2022
Apr 11, 2022
This thread was updated on Apr 11, 2022
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ITC Veggie pizza pocket

Today, I ordered veggie pocket pizza from Dunzo. And I received completely spoiled food. I was very excited to eat and quickly deep fried it. After eating 1 byte Vomit got started.
I am 9 month pregnant and my husband thought it is because of that only but I asked him to check the food packet and we found fungas on all the remaining pizza pocket.
I want to file the complaint against them and wanted to get the compensation...
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PRIYANSHUtomar1808
from Faridabad, Haryana
Apr 2, 2022
Apr 5, 2022
This thread was updated on Apr 5, 2022
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Fungus in B natural juice

Find fungus and skin type material in B natural juice havingFssai no. .[protected] Batch no. .B9LM030222...
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