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1.4
Updated: Nov 5, 2025
Complaints 608
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100
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508
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ITC reviews & complaints page 8

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A
Adnan.nagad
Dec 13, 2021
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Address: Eidgah Nagar Behind New Ib Savanur

Myself Adnan Khan Nagad Residing At Savanur-581118 Haveri Karnataka

Im A Regular Chain Smoker As I Consume Nearly About 3-4 Packets Of ITC Gold Flake Premium (Small) Daily And Have A Friend Circle Of Nearly 30-50 People's Around, The Problem Is I'm Not Getting The Gold Flake Premium Available In My Town, And I'm Really Facing A Huge Problem Regarding This With The Price Hike By The Distributor And Also With The Retailers With A Price Of Rs. 130 Packet., Kindly Take An Immediate Action Regarding This..

Thanks
Regards,
Adnan Khan
+91-[protected]
ITC customer support has been notified about the posted complaint.
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    M
    Madhu KN
    Dec 6, 2021
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    Address: kolkata, west bengal state, india

    After requesting for providing distributorship in contact details of ITC portal(genuine portal), received a call from stating calling from ITC headquarters and asked us to submit relevent documents for processing the application( attached hereby the mail, term and condition document and application form). After submission of all the documents now they have sent confirmation letter with note stating to deposit 41, 500 rs into ITC company. Please look into these kind of activities.
    1. how official Mail ID was used
    2. they are using ITC watermark and logo everywhere, please refer the attachments.
    phone number - given in document
    +4 photos
    ITC customer support has been notified about the posted complaint.
    Verified Support
    Dec 07, 2021
    ITC Customer Care's response     Dear Sir/Madam,

    We acknowledge the receipt of your email. To help us serve you better, kindly share the following details to [protected]@itc.in

    • Complete Postal Address with City/Pin code/State (Residential / Office)
    • Contact Number
    • Product details

    Regards,
    ITC CARES TEAM
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      P
      Puni_22
      Nov 30, 2021
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      Address: Railway Road, Satnali Mandi, Mahendergarh, Haryana-123024

      My complaint no. 557093 is not responding by any team of ITC and no solution has been provided to me by company.
      Please its request you to respond me regarding my complaint.
      ITC customer support has been notified about the posted complaint.
      View replies
      Dear Sir/Madam,

      We acknowledge the receipt of your email. To help us serve you better, kindly share the following details to [protected]@itc.in

      • Complete Postal Address with City/Pin code/State (Residential / Office)
      • Contact Number
      • Product details

      Regards,
      ITC CARES TEAM
      Reply
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        T
        tjsenthil
        from Madurai, Tamil Nadu
        Nov 26, 2021
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        I was consuming India Kings product of ITC for the Last 2 years. But in last 1 month it feels like I was consuming Gold Filter instead of India Kings because the product Quality is BAD.

        I was having continuous Cough because of this. I need the product as like Honey dew smooth.

        I am paying 17 rupees for one product. In the last 1 month I was consumed about 50. But I got the product valued for 10.

        I need perfect answers and reimbursement for the issues and mind ### I caused because of this.

        Thanks
        ITC customer support has been notified about the posted complaint.
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          D
          D gowda
          Nov 25, 2021
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          Address: Malleswaram

          I found plastic tread in the purchased biscuites
          ITC customer support has been notified about the posted complaint.
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          Dear Sir/Madam,

          We acknowledge the receipt of your email. To help us serve you better, kindly share the following details to [protected]@itc.in

          • Complete Postal Address with City/Pin code/State (Residential / Office)
          • Contact Number
          • Product details

          Regards,
          ITC CARES TEAM
          Reply
          Dear Sir/Madam,

          We acknowledge the receipt of your email. To help us serve you better, kindly share the following details to [protected]@itc.in

          • Complete Postal Address with City/Pin code/State (Residential / Office)
          • Contact Number
          • Product details

          Regards,
          ITC CARES TEAM
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            P
            Poojitha L Acharya
            Nov 22, 2021
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            Address: Mysore

            I found worms in my cooked noodles and when checked the package was infested with worms and larvae.really disgusting and dissapointed. I have made a video and it's really not acceptable
            +2 photos
            ITC customer support has been notified about the posted complaint.
            Verified Support
            Nov 24, 2021
            ITC Customer Care's response             Dear Sir/Madam,

            We acknowledge the receipt of your email. To help us serve you better, kindly share the following details to [protected]@itc.in

            • Complete Postal Address with City/Pin code/State (Residential / Office)
            • Contact Number
            • Product details

            Regards,
            ITC CARES TEAM
            Nov 25, 2021
            Updated by Poojitha L Acharya             I have also sent a mail to itc support it's really bad that I did not receive any reply
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              I
              Ilavarasan. R
              from Pondicherry, Puducherry
              Nov 22, 2021
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              Dear sir,
              I am from puducherry itc foods salesman problem about AE ABDUL
              SIR salesman insensitive abused in my insensitive
              ITC customer support has been notified about the posted complaint.
              View replies
              Dear Sir/Madam,

              We acknowledge the receipt of your email. To help us serve you better, kindly share the following details to [protected]@itc.in

              • Complete Postal Address with City/Pin code/State (Residential / Office)
              • Contact Number
              • Product details

              Regards,
              ITC CARES TEAM
              Reply
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                U
                UMA VEERESHALINGAM
                Nov 15, 2021
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                Address: Telangana state and Bhadradri Kothagudem District, yellandu

                I have been asked to solve this problem by getting at least 5 of the ten cottons I buy bingo cotton
                ITC customer support has been notified about the posted complaint.
                View replies
                Dear Sir/Madam,

                We acknowledge the receipt of your email. To help us serve you better, kindly share the following details to [protected]@itc.in

                • Complete Postal Address with City/Pin code/State (Residential / Office)
                • Contact Number
                • Product details

                Regards,
                ITC CARES TEAM
                Reply
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                  O
                  Om Badavanache
                  Nov 10, 2021
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                  ITC -Bingo Tedhe Medhe received an empty packet

                  Website: www.itcportal.com

                  Hi,

                  I had purchased a packet of Bingo Tedhe Medhe of Rs. 5, after bringing it home I realized it it only filled with air. I have a packet unopened with me. Very Disappointed with the product. I am planning to lodge a compliant under consumer forum. Kindly look into this issue on priority....
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                  V
                  Vinipawanist
                  from Devanahalli, Karnataka
                  Nov 9, 2021
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                  Dear Sir/Ma'am,

                  I'm trying to send money online and on merchant sites using both UPI and ATM card since last 20-25 days but every time the transaction is failing. Neither I am able to transact with ATM card nor with any UPI app. However, other account holders of the same branch are not facing any such problem as I have verified it myself during that time.

                  I am able to register my account on (UPI) Apps. The problem is all the transactions are getting failed on sending money.
                  And all the transactions are getting failed even in making purchases on the e-commerce website with debit card.

                  "I called and mailed the bank many times and explained my problem but they did nothing except making excuses for server error and ATM is active."

                  Kindly look into it and have the problem resolved.
                  We are facing much inconvenience because of it. Looking forward to immediate fixing of the problem ASAP!.
                  ITC customer support has been notified about the posted complaint.
                  Nov 09, 2021
                  Updated by Vinipawanist                   Dear Sir/Ma'am,

                  I'm trying to send money online and on merchant sites using both UPI and ATM card since last 20-25 days but every time the transaction is failing. Neither I am able to transact with ATM card nor with any UPI app. However, other account holders of the same branch are not facing any such problem as I have verified it myself during that time.

                  I am able to register my account on (UPI) Apps. The problem is all the transactions are getting failed on sending money.
                  And all the transactions are getting failed even in making purchases on the e-commerce website with debit card.

                  "I called and mailed the bank many times and explained my problem but they did nothing except making excuses for server error and ATM is active."

                  Kindly look into it and have the problem resolved.
                  We are facing much inconvenience because of it. Looking forward to immediate fixing of the problem ASAP!.
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                    A
                    Ayesha samra
                    Nov 7, 2021
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                    Website: itcjobs8.com/#/registrasi?id=33

                    Fraud company doing fake with people and looting money
                    +1 photos
                    ITC customer support has been notified about the posted complaint.
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                      V
                      Vijayka2708
                      Nov 6, 2021
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                      Address: Kamarajar street, Velankanni,Nagapattinam, Tamil Nadu,pin-611111

                      Contact information:
                      Mobile number :[protected]
                      Mail id. : [protected]@gmail.com

                      I am from Velankanni, Nagapattinam district, Tamil Nadu.ITC cigarette agent was calculated more amount rather than the actual amount from the bill.we already informed to him.but he was not return amount.this incident happened on 28.10.2021.we told him on that day.but now itself he was not return the amount.
                      ITC customer support has been notified about the posted complaint.
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                        V
                        Vijayka2708
                        Nov 6, 2021
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                        Address: Kamarajar street, Velankanni, Nagapattinam,pin-611111

                        I am from Velankanni, Nagapattinam district, Tamil Nadu.ITC cigarette agent was calculated more amount rather than the actual amount from the bill.we already informed to him.but he was not return amount.this incident happened on 28.10.2021.we told him on that day.but now itself he was not return the amount.
                        ITC customer support has been notified about the posted complaint.
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                          A
                          Athira chandran
                          from KOZHIKODE, Kerala
                          Nov 6, 2021
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                          I bought 2 packets of Bingo cream and onion. And the thing is the potato chips were very bad. It is burned and the potato used for frying is cheap i guess. Its looks lije burnt and the colour also bad. It is such a shame for this big brand to sell burnt chips.
                          ITC customer support has been notified about the posted complaint.
                          View replies
                          Dear Sir/Madam,

                          We acknowledge the receipt of your email. To help us serve you better, kindly share the following details to [protected]@itc.in

                          • Complete Postal Address with City/Pin code/State (Residential / Office)
                          • Contact Number
                          • Product details

                          Regards,
                          ITC CARES TEAM
                          Reply
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                            M
                            Mistisumit
                            from Howrah, West Bengal
                            Oct 29, 2021
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                            Address: ITC Panchla

                            Chips packet has a "product in seal" leakage
                            ITC customer support has been notified about the posted complaint.
                            View replies
                            Dear Sir/Madam,

                            We acknowledge the receipt of your email. To help us serve you better, kindly share the following details to [protected]@itc.in

                            • Complete Postal Address with City/Pin code/State (Residential / Office)
                            • Contact Number
                            • Product details

                            Regards,
                            ITC CARES TEAM
                            Reply
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                              K
                              Krknraj
                              Oct 28, 2021
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                              Hi
                              Hi yesterday I bought 50rs Bingo pocket in that you guys used below 40% only for snack rest of 60% deadly using for customers attraction . Because of this we are polluting our environment . So kindly please avoid using unwanted plastic container in your products 🙏🙏
                              ITC customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 30, 2021
                              ITC Customer Care's response                               Dear Sir/Madam,

                              We acknowledge the receipt of your email. To help us serve you better, kindly share the following details to [protected]@itc.in

                              • Complete Postal Address with City/Pin code/State (Residential / Office)
                              • Contact Number
                              • Product details

                              Regards,
                              ITC CARES TEAM
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                                A
                                ASHISH Dhanwani
                                Oct 24, 2021
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                                Address: House No.199 Fward, House No.199
                                Website: Against itc salesan pandey

                                I am ashish dhamwani
                                ITC customer support has been notified about the posted complaint.
                                View replies
                                Hi,

                                We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                                Regards,
                                ITC Cares
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                                  G
                                  Ghaziabad 201001
                                  from Ghaziabad, Uttar Pradesh
                                  Oct 21, 2021
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                                  Address: GHAZIABAD-201001

                                  Hello.. bought 1kg pack of farmland frozen green peas mfg 09/2021 mfg by nufarmland pvt ltd Gazraula city Amroha state U.P. from grofers.com dated 17th Oct 2021 and when used on 21st Oct 2021 observed foul smell and hard dries beans which does not categories it in fresh frozen green peas else rather can be categorised in hard boiled green peas packet . In this case customer falls in foil purchase of goods as delivered and being cheated with the quality. Its very harsh from ITC marketing quality perspective to throw the breakfast from the table and the product will go in garbage.
                                  Response awaited in mails.
                                  ITC customer support has been notified about the posted complaint.
                                  Oct 21, 2021
                                  Updated by Ghaziabad 201001                                   Hello.. bought 1kg pack of farmland frozen green peas mfg 09/2021 mfg by nufarmland pvt ltd Gazraula city Amroha state U.P. from grofers.com dated 17th Oct 2021 and when used on 21st Oct 2021 observed foul smell and hard dries beans which does not categories it in fresh frozen green peas else rather can be categorised in hard boiled green peas packet . In this case customer falls in foil purchase of goods as delivered and being cheated with the quality. Its very harsh from ITC marketing quality perspective that the product will go in garbage.
                                  Verified Support
                                  Oct 22, 2021
                                  ITC Customer Care's response                                   Hi,

                                  We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                                  Regards,
                                  ITC Cares
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                                    G
                                    Ganji Maithreyi
                                    Oct 16, 2021
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                                    I have purchased Rs.5 bingo chips packet.
                                    But, there is only half chip in it . i.e., only piece in it.
                                    ITC customer support has been notified about the posted complaint.
                                    View replies
                                    Hi,

                                    We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                                    Regards,
                                    ITC Cares
                                    Reply
                                    Hi,

                                    We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                                    Regards,
                                    ITC Cares
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                                      R
                                      [email protected]
                                      Oct 15, 2021
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                                      Address: Mumbai

                                      Hi, I purchased gold flake king size cigarette in mumbai at Locanda wala place, he sold duplicate cigarette
                                      Please take action
                                      If you ask photos I send you,
                                      Which mail I send
                                      ITC customer support has been notified about the posted complaint.
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