ITC Complaints & Reviews

Address: bahraich

I want to exchange my mattress neelkamal

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Address: Vadodara

I had paid Rs. 23296 through credit card on 9th December for booking which was canceled and the refund has not been issued since 2 months. Hotel is avoiding it and making us go in rounds.

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Website: www.sunfeastyippee.com

Found an already slit opened and empty masala packet in 6 pack YiPPee noodles packet. The masala had already scattered onto the dry noodles even though the noodle packet was sealed. Highly disappointed about the services. I am worried if it's still safe to consume as it's been already tampered with.

ITC customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2022

ITC Customer Care's response Dear Sir/Madam,

We acknowledge the receipt of your email. To help us serve you better, kindly share the following details to [protected]@itc.in

• Complete Postal Address with City/Pin code/State (Residential / Office)
• Contact Number
• Product details

Regards,
ITC CARES TEAM

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The cig packets being sold are dated 04/10/21. MRP is Rs. 59.00 There are discount coupons inside the pack for Rs. 3 each. However the retailer refuses to reimburse this amount as there is an item in the terms & conditions saying valid till 14 dec., 2021. If the said pack is being sold currently, the coupon inside should be homored.
I have contacted the company but they say that since last last date is 14 dec., 2021, they can not honor the same.

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Address: Vill: Narayankhed,dist sangareddy,telangana 502286

For the past two months your company distributor has not been giving cigarettes to our shop, they say we like it if asked .. Cigarettes are being blocked and sold at a higher rate outside, which is not a good practice, if you want to go back to all the shops and find something for yourself !!

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I am regular customer (Individual) of ITC brands cigarette. I am recieving coupon in will navy cut continuously since mid of December. I just informed to shop keeper about this. He gave me negative response. As per the salesman of area coupon are invalid not acceptable at any cost.

I believe if any organization is doing any such kind of promotion, then dealer will had information about this scheme.

Please look into this matter.

As i checked, scheme schedule in between Dec'20 2021 to Feb'20 2022.

Please resolve this issue.

Regards

+1 videos

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Bought a 5 kg Aashirvaad Superior MP Atta. Had a few rotis on Jan 22 2021, given to child and then found out worms are in the flour to our surprise.

Packing date is 01 Dec 2021, from the information "Best before 3 months from the date of packaging", it should have been good atleast till 01 March 2022. Package is brought from JioMart.

Registered a complaint# 596588 directly with ITC, got calls from them regarding the issue and the issue was forwarded to the concerned team by ITC Cares. No progress after that for two weeks.

Jun 22, 2022

Complaint marked as Resolved

They provided a new 5kg packet. Took the samples for verification, concerned person told me they will be providing report about the sample but didnt hear anything after that.

ITC customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2022

ITC Customer Care's response Dear Sir/Madam,

We acknowledge the receipt of your email. To help us serve you better, kindly share the following details to [protected]@itc.in

• Complete Postal Address with City/Pin code/State (Residential / Office)
• Contact Number
• Product details

Regards,
ITC CARES TEAM

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I have applied for distributorship. But not continued with it. So I have demand refund for payment of processing fee. But relationship manager ask to pay for cancellation and hault etc. Charges but still no refund from company and asking to pay more for refund the amount.
I have total paid 25000/- ( twenty five thousand ) as processing fee + 20000/- ( twenty thousand ) as refunding process. Total is 45000/- ( forty five thousand ) . So here I again request to refund my total amount to avoid further complications.
Thanking you

ITC customer support has been notified about the posted complaint.

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I

ITC Customer Care

from Kolkata, West Bengal

Feb 2, 2022

Verified Support

Dear Sir/Madam,

We acknowledge the receipt of your email. To help us serve you better, kindly share the following details to [protected]@itc.in

• Complete Postal Address with City/Pin code/State (Residential / Office)
• Contact Number
• Product details

Regards,
ITC CARES TEAM

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Internet device blinking red light.. and it isnt working since yestrday

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Address: NH 5, Sector 66, Sahibzada Ajit Singh Nagar, Punjab 140308

I had a very bad experience while using goldflake, A vendor near ISB Mohali, Named GUPTA tea stall, sector 66, Mohali, Punjab, 140306, The vendor name is susheel kumar, ([protected]) is selling fake cigrettes, of gold flake, even all the cigrettes he sell is fake . We from our college have tested this, We tried from other vendors too they all are selling original product, But this guy here is selling Fake cigrettes, We had complaned to him many times, now he says go and complain to goldflake customer care, I request you to lok into it

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Address: Lokhandwala Complex, Mumbai

Wills nay cut promotion for exchange of product insert for cash is not being honoured by the comany.

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Address: 020, Balram, Mundakhera kalan, Mundakhera kalan

Hello sir, i have a shop in my village, there i sell itc products. I have yo purchase itc item from my local distributir.but when it comes to cigarette item, they(distributor) force me to puchase extra item which i don't want to purchase but if i refuse to puchase that particular item, they refuse to sell another one without that item...
What shoul i do, should i stop selling itc product or what?
Please respond to me
My contact Num is...[protected]

Bad experience with itc distributor, i lives nearby in Laksar, haridwar

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Dear sir Dehradun me distrbutors cigrate black me sale Kar rage hai
Mob [protected]

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Order #229806

It's been more than 2 weeks since my ITCstore order was cancelled primarily since they refused to change address. Believe me it's been a nightmare writing emails, calling their customer care with no professional response. Even when ecommerce refunds generally take 4-7 days, there's something fishy going no with ITC store. Their customer executives respond robotically and do not address the mental agony faced by the customer.

It's been a pathetic experience overall!

ITC customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2022

ITC Customer Care's response Dear Sir/Madam,

We acknowledge the receipt of your email. To help us serve you better, kindly share the following details to [protected]@itcstore.in

• Complete Postal Address with City/Pin code/State (Residential / Office)
• Contact Number
• Order ID

Regards,
ITC CARES TEAM

Jan 19, 2022

Updated by ronka Team ITC, don't beat around the bush, I have already submitted the order Id above and your system would already have a lengthy customer support conversation around this order that you've not been able to resolve yet.

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Address: Kolkata

Website: Itcdistributors.in

I’m Emmanuel from Hyderabad itcdistributors.in had made a fraud against me by using ur letters and application and ur staff id signatures and the address is also same at that website I had transferred 140000 please try to help me

ITC customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2022

ITC Customer Care's response Dear Sir/Madam,

We acknowledge the receipt of your email. To help us serve you better, kindly share the following details to [protected]@itc.in

• Complete Postal Address with City/Pin code/State (Residential / Office)
• Contact Number
• Product details

Regards,
ITC CARES TEAM

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Address: Next to hotel dwara small blue colour pan shop NH66

Im traveling to Mangalore to Udupi by road and I stopped in hotel shree dwara bykampadi and I purchased a 10pack classic cigarette mild and shopkeeper given the local cigarettes in the pack of classical I return ask to the shopkeeper saying that this is not a original classic cigarette shopkeeper told behaviour was rude stating that wanna purchase it go-ahead or leave it here only and also he charged me rs.200/- for the pack of 10 cigarette and it's a duplicate cigarettes at high price he is selling shop name shree kateel pan shop

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Address: Jammu

I will really disappointed for your service if food will deliver extra charges if individual booking seat itc responsibility to inform individuals with call you will accept food delivery otherwise your own arrangements because long travel many persons not knowledge for internet options that's ill be really sad thing for traveller i really requested to take decision and i really hope u ill inform by me any sources if next time i will tarvel that's issued not faced

ITC customer support has been notified about the posted complaint.

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I

ITC Customer Care

from Kolkata, West Bengal

Jan 17, 2022

Verified Support

Dear Sir/Madam,

We acknowledge the receipt of your email. To help us serve you better, kindly share the following details to [protected]@itc.in

• Complete Postal Address with City/Pin code/State (Residential / Office)
• Contact Number
• Product details

Regards,
ITC CARES TEAM

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Address: Kolkata

I got a duplicate gold flake cigarette packet.

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Address: razole 533244 near old police station ,east godavari,andhra pradesh

Hello we are retailer running shop more than 26+ years we sell cigarettes
now the agents are selling in black they charging extra money one packet of extra 10 to 15 rupees and also previously the delar sold to wholeseller in coroana time we contact the vigilance then they come to calm but again now end of year they are doing like this .the agent saying cigars not comming so we selling black please look into it kindly
addreess :razole 533244 near old police station, east godavari, andhra pradesh, india delar s address like this happen na they looting the money we dont understand we make payment monthly 50k cigars then y they behaving like this

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Address: Bangalore

There are many duplicate ITC cigarettes in market..ITC should identify such units and dealers who supplies duplicate cigarettes and take necessary actions against them...this is not specific to any location as there is mixture of original and duplicate cigarettes around bangalore and tamilnadu...I got to know that at hoskote (karnataka) there is such unit which manufactures duplicate cigarettes...

ITC Complaints & Reviews

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ITC reviews & complaints page 8

Exchange

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Fraud at fortune inn promenade-member itc hotel group

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Sunfeast YIPPee! Tampered with

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Super Star Cigarette

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Cigarette supply

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Wills Navy Cut Coupon

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Worms in Aashirvaad Superior MP Atta

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Refund of payments

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Internet not working

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Vendor selling fake gold flake

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Not honouring packaging insert scheme

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Cigarette distributor behaviour

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Cigarette

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ITC store refund not credited since two weeks

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Frauding using itc company

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Classic cigarette mild

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I will really disappointed for your service if food will deliver extra charges if individual booking seat itc responsibility

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Duplicate gold flake cigarette packet.

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Scam

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ITC cigarettes

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