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1.4
Updated: Nov 5, 2025
Complaints 611
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511
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ITC reviews & complaints page 8

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V
vivekgole
from Mumbai, Maharashtra
Dec 24, 2021
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Address: Linking Rd Santacruz

EMPIRE EXPORT Mumbai Santacruz is holding on cigarette supplies and selling them to wholesalers instead of retailers. He only sells 5 packets in 8 days. Please look into this matter .
ITC customer support has been notified about the posted complaint.
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    S
    sani chand
    Dec 22, 2021
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    Address: 20,e old kuyavar palayam road, madurai-625009

    Sir, my shop kali stores, 20e, old kuyavar palayam, madurai -9, four days distributed lines man not supplied in any cigarettes, pls sir take the action
    ITC customer support has been notified about the posted complaint.
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      M
      Ms2903
      from ROHINI, Delhi
      Dec 21, 2021
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      Address: kolkata
      Website: itcdistributorship.org.in

      Hi
      Today i have received a phone call from Rudra pratap singh and his contact no. [protected]. they have talked about distributorship giving itc company at Delhi location and their application submission portal is itcdistributorship.org.in and also they are running a instagram account with the same name and in this website they have submitted my application along with documents like pan aadhar bank statement photo qualification certificate etc and also send msg to my whatsapp regarding the offer from above said number. they have also said that if this application got approval then next is to pay 24000/- security deposit for starting the next process.
      so please request you to grab these fraudster so that no other person will lost their hard earned money to them.
      Thanking you
      ITC customer support has been notified about the posted complaint.
      Verified Support
      Dec 23, 2021
      ITC Customer Care's response       Dear Sir/Madam,

      We acknowledge the receipt of your email. To help us serve you better, kindly share the following details to [protected]@itc.in

      • Complete Postal Address with City/Pin code/State (Residential / Office)
      • Contact Number
      • Product details

      Regards,
      ITC CARES TEAM
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        A
        Adnan.nagad
        Dec 13, 2021
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        Address: Eidgah Nagar Behind New Ib Savanur

        Myself Adnan Khan Nagad Residing At Savanur-581118 Haveri Karnataka

        Im A Regular Chain Smoker As I Consume Nearly About 3-4 Packets Of ITC Gold Flake Premium (Small) Daily And Have A Friend Circle Of Nearly 30-50 People's Around, The Problem Is I'm Not Getting The Gold Flake Premium Available In My Town, And I'm Really Facing A Huge Problem Regarding This With The Price Hike By The Distributor And Also With The Retailers With A Price Of Rs. 130 Packet., Kindly Take An Immediate Action Regarding This..

        Thanks
        Regards,
        Adnan Khan
        +91-[protected]
        ITC customer support has been notified about the posted complaint.
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          M
          Madhu KN
          Dec 6, 2021
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          Address: kolkata, west bengal state, india

          After requesting for providing distributorship in contact details of ITC portal(genuine portal), received a call from stating calling from ITC headquarters and asked us to submit relevent documents for processing the application( attached hereby the mail, term and condition document and application form). After submission of all the documents now they have sent confirmation letter with note stating to deposit 41, 500 rs into ITC company. Please look into these kind of activities.
          1. how official Mail ID was used
          2. they are using ITC watermark and logo everywhere, please refer the attachments.
          phone number - given in document
          ITC customer support has been notified about the posted complaint.
          Verified Support
          Dec 07, 2021
          ITC Customer Care's response           Dear Sir/Madam,

          We acknowledge the receipt of your email. To help us serve you better, kindly share the following details to [protected]@itc.in

          • Complete Postal Address with City/Pin code/State (Residential / Office)
          • Contact Number
          • Product details

          Regards,
          ITC CARES TEAM
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            P
            Puni_22
            Nov 30, 2021
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            Address: Railway Road, Satnali Mandi, Mahendergarh, Haryana-123024

            My complaint no. 557093 is not responding by any team of ITC and no solution has been provided to me by company.
            Please its request you to respond me regarding my complaint.
            ITC customer support has been notified about the posted complaint.
            View replies
            Dear Sir/Madam,

            We acknowledge the receipt of your email. To help us serve you better, kindly share the following details to [protected]@itc.in

            • Complete Postal Address with City/Pin code/State (Residential / Office)
            • Contact Number
            • Product details

            Regards,
            ITC CARES TEAM
            Reply
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              T
              tjsenthil
              from Madurai, Tamil Nadu
              Nov 26, 2021
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              I was consuming India Kings product of ITC for the Last 2 years. But in last 1 month it feels like I was consuming Gold Filter instead of India Kings because the product Quality is BAD.

              I was having continuous Cough because of this. I need the product as like Honey dew smooth.

              I am paying 17 rupees for one product. In the last 1 month I was consumed about 50. But I got the product valued for 10.

              I need perfect answers and reimbursement for the issues and mind ### I caused because of this.

              Thanks
              ITC customer support has been notified about the posted complaint.
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                D
                D gowda
                Nov 25, 2021
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                Address: Malleswaram

                I found plastic tread in the purchased biscuites
                ITC customer support has been notified about the posted complaint.
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                Dear Sir/Madam,

                We acknowledge the receipt of your email. To help us serve you better, kindly share the following details to [protected]@itc.in

                • Complete Postal Address with City/Pin code/State (Residential / Office)
                • Contact Number
                • Product details

                Regards,
                ITC CARES TEAM
                Reply
                Dear Sir/Madam,

                We acknowledge the receipt of your email. To help us serve you better, kindly share the following details to [protected]@itc.in

                • Complete Postal Address with City/Pin code/State (Residential / Office)
                • Contact Number
                • Product details

                Regards,
                ITC CARES TEAM
                Reply
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                  P
                  Poojitha L Acharya
                  Nov 22, 2021
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                  Address: Mysore

                  I found worms in my cooked noodles and when checked the package was infested with worms and larvae.really disgusting and dissapointed. I have made a video and it's really not acceptable
                  ITC customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 24, 2021
                  ITC Customer Care's response                   Dear Sir/Madam,

                  We acknowledge the receipt of your email. To help us serve you better, kindly share the following details to [protected]@itc.in

                  • Complete Postal Address with City/Pin code/State (Residential / Office)
                  • Contact Number
                  • Product details

                  Regards,
                  ITC CARES TEAM
                  Nov 25, 2021
                  Updated by Poojitha L Acharya                   I have also sent a mail to itc support it's really bad that I did not receive any reply
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                    I
                    Ilavarasan. R
                    from Pondicherry, Puducherry
                    Nov 22, 2021
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                    Dear sir,
                    I am from puducherry itc foods salesman problem about AE ABDUL
                    SIR salesman insensitive abused in my insensitive
                    ITC customer support has been notified about the posted complaint.
                    View replies
                    Dear Sir/Madam,

                    We acknowledge the receipt of your email. To help us serve you better, kindly share the following details to [protected]@itc.in

                    • Complete Postal Address with City/Pin code/State (Residential / Office)
                    • Contact Number
                    • Product details

                    Regards,
                    ITC CARES TEAM
                    Reply
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                      U
                      UMA VEERESHALINGAM
                      Nov 15, 2021
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                      Address: Telangana state and Bhadradri Kothagudem District, yellandu

                      I have been asked to solve this problem by getting at least 5 of the ten cottons I buy bingo cotton
                      ITC customer support has been notified about the posted complaint.
                      View replies
                      Dear Sir/Madam,

                      We acknowledge the receipt of your email. To help us serve you better, kindly share the following details to [protected]@itc.in

                      • Complete Postal Address with City/Pin code/State (Residential / Office)
                      • Contact Number
                      • Product details

                      Regards,
                      ITC CARES TEAM
                      Reply
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                        O
                        Om Badavanache
                        Nov 10, 2021
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                        ITC -Bingo Tedhe Medhe received an empty packet

                        Website: www.itcportal.com

                        Hi,

                        I had purchased a packet of Bingo Tedhe Medhe of Rs. 5, after bringing it home I realized it it only filled with air. I have a packet unopened with me. Very Disappointed with the product. I am planning to lodge a compliant under consumer forum. Kindly look into this issue on priority....
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                        V
                        Vinipawanist
                        from Devanahalli, Karnataka
                        Nov 9, 2021
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                        Dear Sir/Ma'am,

                        I'm trying to send money online and on merchant sites using both UPI and ATM card since last 20-25 days but every time the transaction is failing. Neither I am able to transact with ATM card nor with any UPI app. However, other account holders of the same branch are not facing any such problem as I have verified it myself during that time.

                        I am able to register my account on (UPI) Apps. The problem is all the transactions are getting failed on sending money.
                        And all the transactions are getting failed even in making purchases on the e-commerce website with debit card.

                        "I called and mailed the bank many times and explained my problem but they did nothing except making excuses for server error and ATM is active."

                        Kindly look into it and have the problem resolved.
                        We are facing much inconvenience because of it. Looking forward to immediate fixing of the problem ASAP!.
                        ITC customer support has been notified about the posted complaint.
                        Nov 09, 2021
                        Updated by Vinipawanist                         Dear Sir/Ma'am,

                        I'm trying to send money online and on merchant sites using both UPI and ATM card since last 20-25 days but every time the transaction is failing. Neither I am able to transact with ATM card nor with any UPI app. However, other account holders of the same branch are not facing any such problem as I have verified it myself during that time.

                        I am able to register my account on (UPI) Apps. The problem is all the transactions are getting failed on sending money.
                        And all the transactions are getting failed even in making purchases on the e-commerce website with debit card.

                        "I called and mailed the bank many times and explained my problem but they did nothing except making excuses for server error and ATM is active."

                        Kindly look into it and have the problem resolved.
                        We are facing much inconvenience because of it. Looking forward to immediate fixing of the problem ASAP!.
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                          A
                          Ayesha samra
                          Nov 7, 2021
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                          Website: itcjobs8.com/#/registrasi?id=33

                          Fraud company doing fake with people and looting money
                          ITC customer support has been notified about the posted complaint.
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                            V
                            Vijayka2708
                            Nov 6, 2021
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                            Address: Kamarajar street, Velankanni,Nagapattinam, Tamil Nadu,pin-611111

                            Contact information:
                            Mobile number :[protected]
                            Mail id. : [protected]@gmail.com

                            I am from Velankanni, Nagapattinam district, Tamil Nadu.ITC cigarette agent was calculated more amount rather than the actual amount from the bill.we already informed to him.but he was not return amount.this incident happened on 28.10.2021.we told him on that day.but now itself he was not return the amount.
                            ITC customer support has been notified about the posted complaint.
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                              V
                              Vijayka2708
                              Nov 6, 2021
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                              Address: Kamarajar street, Velankanni, Nagapattinam,pin-611111

                              I am from Velankanni, Nagapattinam district, Tamil Nadu.ITC cigarette agent was calculated more amount rather than the actual amount from the bill.we already informed to him.but he was not return amount.this incident happened on 28.10.2021.we told him on that day.but now itself he was not return the amount.
                              ITC customer support has been notified about the posted complaint.
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                                A
                                Athira chandran
                                from KOZHIKODE, Kerala
                                Nov 6, 2021
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                                I bought 2 packets of Bingo cream and onion. And the thing is the potato chips were very bad. It is burned and the potato used for frying is cheap i guess. Its looks lije burnt and the colour also bad. It is such a shame for this big brand to sell burnt chips.
                                ITC customer support has been notified about the posted complaint.
                                View replies
                                Dear Sir/Madam,

                                We acknowledge the receipt of your email. To help us serve you better, kindly share the following details to [protected]@itc.in

                                • Complete Postal Address with City/Pin code/State (Residential / Office)
                                • Contact Number
                                • Product details

                                Regards,
                                ITC CARES TEAM
                                Reply
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                                  M
                                  Mistisumit
                                  from Howrah, West Bengal
                                  Oct 29, 2021
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                                  Address: ITC Panchla

                                  Chips packet has a "product in seal" leakage
                                  ITC customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Sir/Madam,

                                  We acknowledge the receipt of your email. To help us serve you better, kindly share the following details to [protected]@itc.in

                                  • Complete Postal Address with City/Pin code/State (Residential / Office)
                                  • Contact Number
                                  • Product details

                                  Regards,
                                  ITC CARES TEAM
                                  Reply
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                                    K
                                    Krknraj
                                    Oct 28, 2021
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                                    Hi
                                    Hi yesterday I bought 50rs Bingo pocket in that you guys used below 40% only for snack rest of 60% deadly using for customers attraction . Because of this we are polluting our environment . So kindly please avoid using unwanted plastic container in your products 🙏🙏
                                    ITC customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 30, 2021
                                    ITC Customer Care's response                                     Dear Sir/Madam,

                                    We acknowledge the receipt of your email. To help us serve you better, kindly share the following details to [protected]@itc.in

                                    • Complete Postal Address with City/Pin code/State (Residential / Office)
                                    • Contact Number
                                    • Product details

                                    Regards,
                                    ITC CARES TEAM
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                                      A
                                      ASHISH Dhanwani
                                      Oct 24, 2021
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                                      Address: House No.199 Fward, House No.199
                                      Website: Against itc salesan pandey

                                      I am ashish dhamwani
                                      ITC customer support has been notified about the posted complaint.
                                      View replies
                                      Hi,

                                      We'd like to get in touch with you to resolve this for you. We request you to reach us on[protected] or write to [protected]@itc.in.

                                      Regards,
                                      ITC Cares
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