ItzEazy.com — No response from Itzeazy.com

Address:

868, Eastern Ave, Toronto, ON-M4L 1A3

I am an NRI residing in Canada currently. I have approached Itzeazy.com(https://www.itzeazy.com/) to provide a DL extract, they agreed. They have agreed to deliver the document within October 23 2021. I have sent them the documents required and paid all the fees in advance. The last response from them was on October 11, 2011, informing me that work is expected to be completed on October 23. However, they haven't responded to any of the follow-ups since then. I have even called up their customer care and asked for an update, to which they have informed me that I would be getting a response within a day which never happened. I notified them that I was left with nothing but legal action, to which no response again. I have found later that this is their usual. Please see - https://www.quora.com/What-is-your-review-of-itzeazy-com
There is no shortage of complaints against them, and you can observe the same pattern in all complaints. I want Itzeazy to provide me with the DL extract shortly or return my money as well as documents. They should be fined for cheating the customers.