ItzEazy.com — Non delivery of obligations

I made an advance payment of Rs. 1500/- for obtaining an NOC for 2 wheeler from Bengaluru to Hyderabad in December 2021, and summitted the documentation along with original RC. In spite of repeated follow ups, the organization hasn't delivered on its commitment nor refunded the advance paid with the original documents especially the RC Book. Their call centre, e-mails etc. seem to suggest of an absolutely lax approach, managed by a bunch o[censored]pstarts who seem to have no sensitivity to any one.
I would be grateful if I can get back the original RC along with documentation, and full refund of advance paid.