ItzEazy.com — Pathetic customer service and no response for any enquiries. Work not done for over a year

I contacted ITZEAZY to get a duplicate RC, they did not contact after payment. After several attempts one person hit me up and asked for details and that’s about it. No response after that and no solution. It’s been over a year now. I’ll start over the process and I’ll also start with legal action against ITZEAZY